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Reviews (140)
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All reviewshigh street shopsnice large showerclean tidy hotelbad smellstayed here for one nightattending an eventon arrivalno windowrecommend this hoteltea coffee facilitiesthe general manageran ironnight staybuilding workan excellent hotelcomfortable bedscomfortable stay
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Reviewed 4 weeks ago via mobile

This hotel is ideal for Wembley and this and the aircon are the only plus points of the hotel. The hotel looks good on the outside.

My room was in the depths of the cellar and there are three subterranean floors with no outlook on the outside.

The room was tiny with no more than 20cm gap on one side of the bed. The only redeeming feature of the room was the air conditioning although the bed was comfortable and the room was clean.

The English Breakfast was a joke with the bacon appearing to be weeks old (see the photo) and there were no tomatoes. The bread was left to dry out in the air so at least the toaster didn’t have to work so hard. The Breakfast gets 1/5.

Staff were pleasant and had they not been the hotel would have got a 2 rating.

Come on Best Western, you can do very much better than this. For a start provide a decent English Breakfast with some fresh tomatoes and keep the bread covered.

I wouldn’t return.

Stayed: June 2018, travelled solo
Thank Eatery_Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent location for stadium. Staff are friendly and my room although not big was perfect for what I wanted which was an overnight stay after the show. Only negative when I got back there was a busker outside the hotel and as I had a room at the front I could hear him playing was tempted to go down to offer him money to stop. Obviously out of the hotels control.

Stayed: June 2018, travelled solo
Thank dawn875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Booked late with a good deal for a concert at Wembley . Only a short walk from the stadium. Decor is a little different to the norm and was in great condition which gives the hotel a nice boutique feel.
I had a little problem with our room booking but the reception staff sorted it out quickly and professionally. The staff were pleasant and authentic and we were made to feel very welcome - all in all a nice hotel and I would definately look to book again in the future.

Stayed: June 2018, travelled with family
Thank TamJemm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We stayed due to going to a concert- the room was clean enough and a very comfy bed and check in was seamless.

The bathroom was accessible which made the shower almost impossible for us to use given we are both fairly tall. The bathroom
Itself wasn’t especially well equipped or clean either.

There was no window in the room which was a bit strange as there was a strange lit up picture with curtains where a window would have been which was bizarre.

It would have been scored higher but we were woken up at half past seven by cleaners having a good old gossip right outside of our bedroom door which was beyond frustrating.

We mentioned it on check out and got an apology but unfortunately this didn’t make up for the lack of a lie in on a child free night away.

Good location excellent pub across the road and good transport links- shame they were let down on this occasion.

Stayed: June 2018, travelled as a couple
1  Thank shazkowalski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Booked pretty last minute as we were going to the Ed Sheeran concert at Wembley. Got a really good price via a booking site. Got there early checked in at a hectic reception(only due to amount of guests) was welcomed by a very friendly lady called ‘Tracey’ was really helpful. Only down fall was waiting for an iron, but then again everyone wanted them at the same time. We were in the new ‘annex’ I believe rooms weren’t the biggest but very clean and comfortable. Only down side I would say was parking, hotel only has a few spaces but again we should have booked ahead. Will definitely use again when going to Wembley.

And for the management Tracey is a real asset to your company, you need to make sure she’s acknowledged .

Stayed: June 2018, travelled as a couple
Thank Sean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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