Great location in central Westminster, small but smart room.Overall good value, only criticism was poor cooked breakfast, and poor address info beforehand (address texted excluded any street name and taxi took us to wrong place).
We had always had favourable impressions of Premier Inns from pats stays but had never come across the Hub concept before and were not quite sure what to expect. We were very impressed by the whole proposition from the use of technology in the room to the overall experience and comfort of the rooms. We expected small rooms, but not ones that were so well thought out, well designed and comfortable - highly recommended.
Beautifully designed but all surface no substance. Shoddy check in experience, machine didn't work, human took forever dealing with a regular, letting her pick and choose her room. Finally got key to unpack and undress before realising TV not working. Had to reverse whole process, reception etc no apology, just told to wait for their maintenance guy....still waiting!!!!
Good value, central location. Friendly staff and welcoming bar area. Room was small but everything we needed. Breakfast was well priced, lots of choice despite being very busy. Free Tea and Coffee in bar was a nice touch too.
Wonderful weekend! Great part of London. Excellent and friendly customer service, rooms were absolutely spotless, fabulous location and drinks were really reasonable in the bar. Thanks for a wonderful weekend