We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good location,great value for money” 5 of 5 bubbles
Review of The Kensington

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Kensington
Ranked #36 of 1,089 Hotels in London
Certificate of Excellence
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Good location,great value for money”
5 of 5 bubbles Reviewed 3 January 2013

This is my second stay at the hotel.The rooms are classy,comfortable and good size for a london hotel.
The restaurant's ambience is lovely and the food is delicious.The staff have been extremely courteous and exceeded my expectations.

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jaga R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 5 January 2013
Dear Jaga R,

We highly value your loyalty. We are pleased to know that you are enjoying staying here. Our team is continuously striving to meet and exceed our guest’s expectations and I am glad to read that we are doing so well.

Thank you for writing a review and we look forward to welcoming you back in nearest future.

Kind regards,

Vincent O'Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,628 reviews from our community

Traveller rating
    1,962
    511
    113
    29
    13
See reviews for
487
1,085
191
405
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (364)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

Stayed three nights - excellent friendly professional service, a great breakfast, spotlessly clean although the bedrooms are a little small.
The location is ideal - Hyde Park within walking distance.
We will be back!!!!

Room Tip: Ask for a room facing the street
See more room tips
  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 5 January 2013
Dear John O,

Firstly allow me to say how delighted we were to welcome you during your visit to London. We were pleased to know our location and proximity was such a benefit to you.

Thank you for taking the time to write such a wonderful review and sharing your experience of us with the online travelling community. We were overjoyed to read that your experience with us was to your high standard, we are constantly striving to achieve the first class excellence you experienced.
I am confident that you will be able to find a room suitable for you in our range of different room categories. I will be happy to assist you with your future bookings.

Once again, thank you for staying with us and we look forward to welcoming you back soon.

Kind regards,

Vincent O'Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

The experience my family and I just had after Christmas at The Kensington Hotel was just ideal considering the little time we had to enjoy ourselves and the city, not to mention shopping! The hotel has the most convenient location and at no point we had needed public transport, walked to Knightsbridge (my fav shopping spot!), Hyde park, the ice rink and did the Science Museum with the kids. The service and the staff friendliness was beyond our expectations, very warm and genuine - we all felt just like home... Well... with the little extra when it comes to the plush look and feel that made it even more special!
We have asked for an adjacent room for the kids and dairy free/celiac breakfast which was all taken care of. Most of the time on travel we find ourselves being repetitive, but the staff in this hotel seems always a step ahead of everything, we were just amazed!

This was the first time we stayed in a london hotel and will for sure make it our pied-a-terre for the future when we need it again, a seemless experience we have all truly enjoyed. Thank you to all the fantastic team!

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JaneUK2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 5 January 2013
Dear JaneUK2007,

First, allow me to extend my gratitude to thank you for writing the review following your recent stay at The Kensington Hotel.

South Kensington area indeed has so much to offer, whether you choose Ice skating in Winter Wonderland, visiting amazing museums in surroundings or shopping in Knightsbridge and we are delighted to hear that you enjoyed it all! We aim to make our guests to feel like home and make their experience special and it is so rewarding to receive review like yours. I have shared your feedback to our team and it is greatly appreciated.

Happy New Year and we look forward to welcoming you back!

Best regards,

Vincent O'Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 January 2013

Our family of four stayed at the Kensington for five days over Christmas last week. The service couldn't have been better, and all of the meals including Christmas dinner were terrific. The kids even received Christmas gifts from the hotel! Vincent the concierge was wonderfully helpful in getting us dinner reservations. The dining room staff made us feel at home every morning at breakfast. The family room was great - very large with plenty of space for our 10 and 14 year old boys to stretch out a bit and watch some Top Gear.

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Catherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 5 January 2013
Dear Catherine K,

We were delighted to have you here during Christmas. We are happy to hear about your amazing experience with us! Thank you for taking time to write a review, it is greatly appreciated.
We strive to surprise and delight our guests and I am happy to read that we have achieved this. We specially care for our little guests to ensure they are well looked after.

Thank you for staying with us and we look forward to welcoming you back soon.

Best regards,

Vincent O'Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 December 2012

we have stayed in the hotel just right before the Christmas weekends...Phenomenal hotel with great value for money . The food in the restaurant was remarkable. The staff in the hotel were extremely helpful and delighted to assist us whenever needed with a great smile..special compliments to the restaurant staff..

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jeshwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 5 January 2013
Dear Jeshwa,

Firstly I would like to begin by thanking you for taking the time to write a review and share your experience with us at The Kensington Hotel. I appreciate these things take time and wanted say how grateful we are for your feedback.

We were thrilled to read you so enjoyed your time in our Aubrey Bar and Restaurant. We love saying yes to our guests! I have shared your wonderful feedback to our Restaurant staff and it is greatly appreciated.

Hope to see you soon.

Best regards,

Vincent O'Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 30 December 2012

Having previously experienced Afternoon Tea at the Kensington Hotel, I loved the idea of enjoying my Christmas Dinner in the surroundings of the beautiful Hotel, very secure in the knowledge that I would be very well looked after by the wonderful staff who always serve with a sincere smile!

The day could not have been more perfect. Arriving by taxi to the Hotel a little earlier than our booking, we were met at the door by someone who took our coats and showed us through to the lounge to relax before our table was ready. We had time to glance over the drinks list and get a couple of good photos under the gorgeous Christmas Tree, before being escorted through to the Restaurant where we were presented a glass of mulled wine each along with the menu.

There was a very nice range on the menu, and after making our choices, we were treated like VIPS. The table was laden with goodies including christmas crackers and warm, freshly baked breads.

The food was exceptional quality. Ham Hock and Foie Gras croquettes as a starter which was light but indulgent...perfect.

I was quite picky with my main and asked for the meat from one dish to be served with the trimmings of another, and after an initial confusion on what I was asking for, it arrived perfectly done and tasting beautiful. Venison Wellington which melted on the tongue with traditional christmas trimmings including Pigs in Blankets and stuffing, I could not have asked for better.

After the main, we had a small break from the food before sitting back down to enjoy dessert which again was faultless.
We were escorted back to the lounge after the meal where we sat, drank more mulled wine and coffee, ate mince pies, and generally felt like kings.

The staff could not have been more helpful and went out of their way to make our experience perfect. The place was decked beautifully and helped the christmas spirit. And the food was utterly gorgeous! 10/10 and the perfect Christmas for £52 per person. Thank you!

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 4 January 2013
Dear Tom H,

I truly appreciate your review following your Christmas Dinner experience with us here with us at the Kensington, your feedback as is both valued and useful.

It was a pleasure to look after you and I am delighted that we were able to make it such a memorable experience for you.

I have past on your kind words to my team here and I look forward to welcoming you back to The Kensington Hotel in the near future.

Kind regards,

Vincent O’Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 December 2012

Stayed in the Kensington Hotel during the summer, beautiful property, lounge areas are sublime with excellent service.
Very friendly and welcoming service from concierge and receptionist on arrival. The porter escorted me to the room with my luggage which was a nice touch.
Cocktails other bar in the evening were amazing, the bar tenders all have a little finesse with a personality.
The service in the restaurant was fantastic for a hotel restaurant, with really good menu choice.
Really nice touch on check out, the receptionist gave me a bottle of water to travel with, looking forward to my return visit next time in London

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Damian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr-Vincent-OGorman, General Manager at The Kensington, responded to this review, 4 January 2013
Dear Damian M,

I was so glad to read about your wonderful stay here with us. It is so encouraging to our team to hear such positive comments like yours, thank you so much for taking the time out to review our Hotel.

I am delighted that we were able to make your stay a memorable one and we look forward to welcoming you back to the Kensington hotel in the future.

Kind regards,

Vincent O’Gorman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Ampersand Hotel
The Ampersand Hotel
#46 of 1,089 in London
4.5 of 5 bubbles 3,012 reviews
South Kensington
The Nadler Kensington
The Nadler Kensington
#62 of 1,089 in London
4.5 of 5 bubbles 3,531 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
South Kensington
Crowne Plaza London Kensington
Mayfair
The Chesterfield Mayfair
The Chesterfield Mayfair
#12 of 1,089 in London
5.0 of 5 bubbles 3,017 reviews
South Kensington
The Bailey's Hotel London
The Bailey's Hotel London
#122 of 1,089 in London
4.5 of 5 bubbles 492 reviews
Show Prices
Show Prices
Show Prices

Been to The Kensington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#36 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Doyle Collection, Hotels.com, Odigeo and Priceline so you can book your The Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing