We stayed at the Kensington Hotel for 8 nights and they were perfect! The hotel is beautiful from the outside in! Not sure what people mean when they say they had a small room, if you book a standard room, you can never expect anything great! Our deluxe room was perfect, large, big bed, beautiful bathroom and lovely views. On the 2nd night our air con broke in our bedroom, went downstairs the next morning to speak to staff, straightaway they apologised and offered to move us to another room, we decided to stay in our room and see if the maintenance man could fix it. The next day they advised us it would take a couple of days to fix and would like to move us, we checked out the next room, moved our backs, but I didn't like it, bathroom was tiny, so my partner asked if we could move back to our old room, the hotel staff kindly came back and collected our bags and took us back to the old room. The next afternoon, we came back to the hotel to be advised that we had been moved to a studio suite :) another perfect room!
every single hotel staff we came across was friendly, polite and wonderful, no staff member failed to greet us or talk to us when we entered or walked past them. They were so accommodating and it had defiantly been the best service I have ever received.
Location is great too, everything is near by and only 5 min walk to the tube station which to get to most places is between 2 - 4 stops. Hyde park, Kensington gardens and palace and museums and restaurants and everything is near by.
I cannot wait to come back to London simply to go back to the Kensington Hotel! I could write so much about this fantastic hotel. You have to stay!
- Official Description (provided by the hotel):
- Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more less
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- Also Known As:
- Kensington Hotel London