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“Excellent” 5 of 5 bubbles
Review of The Kensington

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The Kensington
Ranked #36 of 1,089 Hotels in London
Certificate of Excellence
Bradford
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 28 February 2014

Very pleased with our one night stay. Hotel is in excellent location and is well decorated / has a good ambience throughout. Staff very friendly and attentive, food excellent. We were continually (pleasantly) surprised by unexpected touches that made us feel looked after throughout - hot towel to freshen up on arrival, fridge stocked with mineral water in the gym, chocolate delivered to room at 6pm, bottle of mineral water on departure. Would recommend and will certainly stay again. Many thanks.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
8 Thank Euan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 2 March 2014
Thank you for taking the time to share your experience in this amazing review. It is fantastic to read how our team have managed to exceed your expectations and make your stay so memorable. We are delight to read how much you enjoyed our little touches. At The Kensington Hotel we like our guests to feel relaxed and home from home and we believe it’s these small personal touches that make the difference. I hope we have the pleasure to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,628 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (364)
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English first
Paris, France
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

What can you ask for more....A comfy bed to have a restful night and a central location to rest the tired feet the bed is massive and couldn't ask for a better location? A stone's throw away from south Kensington station and just across the road is the natural history museum, V & A , museum and if that’s not enough you can always jump on the tube to the central parts nearby and view the Westminster Abbey ,the House of parliament, London eye All staff members are awesome who unreservedly shared some pointers with us and hosted us exemplary Although there is no swimming pool but there is a gym on the lower ground floor a modern cocktail bar to cherish your tongue, staff are extremely kind and helpful mostly Alessandro,George and Paul.we'll definitely comeback.

Room Tip: Aubrey Bar for cocktail and canapes
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  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank zouraisAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 2 March 2014
What lovely comments, thank you. We are so pleased you enjoyed our location and especially our service at The Kensington Hotel. Alessandro, George and Paul are all thrilled to receive this wonderful and very encouraging feed back and they were delighted to be able to make a difference. We hope it wont be long until you return to see us all again.
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Milan, Italy
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

The hotel is in a stunning and ideal location, It's beautifully kept and you're made to feel very much at home Lovely stylish and immaculate rooms. Concierge was helpful, even got to help us with our suitcases while explaining to us the nice features of the hotel. The location is perfect for sightseeing; could walk to many of the sights. it's only about 5 minutes walking distance from south Kensington train station and you can see the natural history museum from the bedroom window. The hotel has great facilities all to make your stay very comfortable and pleasant, including a fast wireless internet and a cocktail bar opened till late which is a great bonus.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank harleyfarley1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 25 February 2014
Thank you for taking the time to write this amazing review. It is always wonderful to read when our team have exceeded our guests expectations. I have shared your comments with Vincent and he and all the concierge team were delighted that they were able to make your stay so memorable. We are looking forward to welcoming you back to The Kensington Hotel again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 February 2014

Stayed for two nights recently with my mother. Great location; within easy reach of the shops, sights and good restaurants. Lovely decor throughout. Very relaxing seating areas with fires lighting at all times. Reception very friendly. Breakfast particularly noteworthy. If I had small niggles, one is in regards to seating guests too close together for breakfast even though they have an overflow area in the restaurant - some thought required by the hostess here I'd suggest. Also, while the Bar very relaxing, the service is a little slow and could be improved upon...something we and other guests experienced on the particular night we stayed. These are only niggles because overall an excellent experience and I would certainly recommend and will return myself again soon.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Susan2014review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 25 February 2014
Thank you very much for this amazing review and your recommendation. I am so pleased you enjoyed your experience and found our location to be so great. Calum Our Chef is delighted to know that you enjoyed our Aubrey restaurant, it is such beautiful place to relax and enjoy London and we all hope that we have the opportunity to welcome you back before long to sample more of our chef’s delicious creations. In relation to the "niggles" you experienced and I would like to assure you that these matters have been addressed. Please feel free to contact me directly the time you are travelling to London as I would personally like to look after your booking for you. Once again many thanks for your comments and we look forward to seeing you again soon.
Kind Regards, Andrea Doyle
andrea_doyle@doylecollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterford, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

This is a great hotel with fab rooms wonderful food and friendly staff. the only thing was the price of drinks however that's London. we found a great pub near the hotel. The décor throughout the hotel is beautiful lookout for the hand painted trees in the lounge done in gold leaf it is amazing

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank liza h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 25 February 2014
Thank you for taking the time to write this wonderful review. It is fantastic to read how much you enjoyed your experience with us and that we managed to exceed your expectations. We have shared your comments with our team and we are all looking forward to welcoming you back to your London home again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

We stayed here over a weekend a few friends visiting London, after arrival at this hotel the room wasn’t ready but we enjoyed the comfortable lounge while drinking London beer and champagne. When everything was cleared we went up to the rooms and refreshed up. This hotel is very modern and relaxing at the same time while situated very conveniently to the station. It’s a very clean and safe area to walk around at night and I would stay here again.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank olsshosons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 25 February 2014
We are thrilled to read that you had such a good experience with us and thank you for posting this wonderful review following your stay. Your personal recommendation means a lot to us we are very grateful for your support. It was a pleasure to look after you and we look forward to welcoming you back to The Kensington Hotel again soon.
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Ludlow, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 February 2014

We have stayed at the Doyle hotel in Bloomsbury many times and found it excellent and were a little disappointed that no rooms were available this time. We needn't have worried. The Kensington hotel is on a par with the Bloomsbury one. The staff were courteous and efficient, the service top class and the amenities in the hotel very good. We especially liked the lounge area as we were a party of 8 and found it a very convenient and agreeable place to meet. It's true that the rooms aren't big but they're not exactly broom cupboards either. My wife and I had no problem staying for 3 nights.
The location is ideal for visiting the V&A, Science Museum and Natural History Museum and the Piccadilly line at South Kensington tube station (about 10 minutes walk away) takes you directly into the heart of the West End in about 20 minutes.
We will certainly stay there again.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 19 February 2014
Thank you so much for taking the time to share your wonderful experience at The Kensington. We are so pleased that you have found us now. South Kensington is such a hidden gem, not only is it very well connected for travelling into the city but it also offers a great shopping, the best museums and art galleries and all in a elegant village style only 5 minutes walk from Knightsbridge. Thank you also for you kind words about our service and team, we are genuinely very proud of each one of them. Please feel free to contact me the next time you are travelling to London if I can offer any assistance and I look forward to meeting you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#36 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London

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