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“Truly a treat”
Review of The Kensington

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The Kensington
Ranked #30 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 3 May 2014 via mobile

We came to London for a couple days and LOVED The Kensington Hotel! The room was so lovely and comfortable. The bathroom was tiny, but it was well-appointed and had a great makeup mirror, as well as a rain shower head. We were well-treated by the staff, who were pleasant and friendly. The concierge even arranged for a wheelchair to help my grandmother around town with all of the walking we were doing. Breakfast was very good and had many options such as fruit, cheese, yogurt, smoked fish, etc. We loved this hotel and would consider it again if returning to London.

4  Thank Lynna F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
andrea D, Manager at The Kensington, responded to this reviewResponded 4 May 2014

What lovely comments, thank you. We are so pleased you "loved" The Kensington Hotel. Vincent and all our concierge team are all thrilled to receive this wonderful feedback and they were delighted to be able to make a difference. We hope it wont be long until you return to see us all again.

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Reviewed 3 May 2014

April 2014---My husband and I booked this hotel for our recent holiday/business trip to London and were thoroughly pleased. We spent the first four days of our trip here. The hotel is impeccable and located in a wonderful residential area in South Kensington. It is a beautiful, extremely safe area with old historic English charm. There are some wonderful restaurants, museums, and shopping within walking distance. Also, excellent location to the tube. Max, Amy, Sylvia and Jemma were not only knowledgeable but also an absolute pleasure . We had a few bumps in the road and the maintenance person was called up to our room which resulted in a couple of room changes, but the third time is a charm. Our first room was a bit noisy since it was right at street level, as well as, having a leak in the bathroom, our second room had a T.V. that did not work, but the third room was not only beautiful with a lot of character, but extremely quiet and peaceful. Turn down service was special. They treated us very well and also went above and beyond to go out of their way to accommodate our needs. We will definitely be back in our future stay in London.

Room Tip: Higher floors seem to cut out a bit of the street noise. The corner suites are the best.
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  • Stayed: April 2014, travelled as a couple
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2  Thank FoodieSnooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 8 May 2014

Thank you for staying with us in The Kensington Hotel and for writing about your experience in this wonderful review. I am so pleased to know that you found South Kensington to be so "safe and beautiful", your are so right, this area just oozes elegance and charm and even after may years of waling down these same street it never fails to make me smile. Thank you also for your very kind words about our team, they were all very proud to know that they were able to make you feel so special and hope it won’t be long until you return to your London home.

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Reviewed 3 May 2014

We had some great day´s in London and this was also because we´d found this wonderful hotel at kensington. It was as beautiful, and tastefully furnished as on the pictures shown. The room was very comfortable, pillows were nice and soft.
Shops are close by and it was a pleasure to have breakfast in this well well established hotel, with wooden panels and black marble tables
It was also a pleasure to sit in the beautiful lounging room just for a while to make plans for the day.
Staffs gave us a warm welcome and were very kind and helpful, e.g. Ronnie finding the bus to harrods or the fastest way to piccadilly. Also the tip for taking a cab was very helpful. He offered me bottle of water which really took us back.
We´re looking forward to our next trip to London and then nowhere else than at the Kensington hotel
If there were more stars we would to give – 100 stars !!!

  • Stayed: April 2014, travelled solo
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3  Thank Aoibheann88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 8 May 2014

Thank you, to know that you will be staying "nowhere else” is an incredible compliment and my team and I are thrilled to read your kind words. Thank you also for mentioning Ronnie, you really made his day, he is such a star player in our team. I am delighted you have found us now and hope I can personally welcome you on your next visit to The Kensington Hotel

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Reviewed 3 May 2014

This was perfect, and his hospitality was the best of our five country adventure! Check in was a quick process thanks to the fantastic Paul who was like literally waiting for us to come through the front door. The hotel was clean and very comfortable. shopping, eating, sites, transportations, and adventure are all advised by concierge Their attention to detail was impeccable. Local is great: a short ride from the train station with bus and tube stops well within walking distance. I literally have already recommended This hotel to my parents for their next trip to London!

If you stay here, you must go for A drink or food at aubreys restaurant with amazing service ever from the waiters ...If you want to be treated to good, honest Irish hospitality, The kensington hotel delivers a golden standard. Highly recommend!

  • Stayed: April 2014, travelled as a couple
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2  Thank yamahar725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 8 May 2014

Go raibh mile maith agat! Thank you very much! We are very proud of our Irish hospitality in London and we are so pleased you enjoyed it. Thank you also for mentioning Paul, he is a real gem who genuinely enjoys going the extra mile to ensure all our guests are made to feel special. We were delighted to lean that you have already recommended us; this is much appreciated .Please feel free to contact me directly when you’re next in London. I look forward to personally welcoming you back to your London home.

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Reviewed 3 May 2014

This is a wonderful hotel. The location is fantastic. A few minutes from the S.Kensington tube and it's fab eating places, around the corner from pubs, restaurants and shops. Close to everything, but on a quiet street. The hotel staff could not be more attentive. This hotel has a classy atmosphere. The lobby and 3 guest lounges are attractive and lively. Their small restaurant features good food and a nice wine collection. The bar is very attractive. These areas are lively with guests chatting, reading, having a tea or a drink. It's very lively and friendly - great place to spend some time after a long day. This hotel is very well appointed. Clean crisp sheets and towels, very nice complementary toiletries, coffee/tee station, large screen TV and a spa too! Very, very nice. This hotel is a great value compared to other London hotels. I will definitely be going back to this gem.

Room Tip: One note: when we arrived we were assigned room 425 in the back of the hotel, above the air conditi...
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  • Stayed: April 2014, travelled as a couple
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3  Thank Lucy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 11 May 2014

Thank you very much for sparing the time to leave us such a fantastic review! We appreciate your feedback and I was delighted to hear how much you enjoyed your stay at The Kensington. Although perhaps you did not love your first room upon arrival, it was wonderful to hear that our team were able to find another room that met all your requirements. It was truly a pleasure to have you with us, and we look forward to welcoming you back to your London "gem" soon!

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Reviewed 3 May 2014


My recent stay in this lovely hotel was enjoyable and for me owed its appeal to two qualities. One is Staff who were charming, amiable and knowledgeable and are proud of their hotel and respectful of their guests. The other “character” was the amazing South kensington itself, with its magnificent heritage-protected architecture, fine restaurants around the area and rich connections to the London international rail services. The hotel has been thoughtfully laid out with amenities to make a stay comfortable (e.g., quality bed, modern bathroom ) and has a home-like lived in feel and very unique spaces. This is not a blank-slate hotel-type as would be expected for some hotels in london All staff demonstrated great integrity and thoughtfulness in handling my needs and I felt fully at ease at all times. Highly recommended.

  • Stayed: April 2014
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2  Thank Jasblat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 10 May 2014

We are thrilled to recieve such a wonderful review from you and we appreciate you sparing the time to give us your feeback from your stay. It is fantastic to hear your kind comments regarding our staff and it was truly a pleasure to have you with us. The "character" of not only our beautiful townhouse Hotel, but the South Kensington area itself, truly is magnificient, and we are glad you felt at home during your stay. We all very much look forward to welcoming you back on your next stay!

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Reviewed 30 April 2014

Impeccable position and located in a beautiful street full of white building and black doors... very Londond.
Is at 3 minutes walk from South Kensington Tube and 1 minute from old Brompton road with its restaurants, pubs, bars and stores..
The hotel is modern and elegant.
Rooms are really small but perfect for a short stay... bed is comfortable, bathroom is modern and new... just the closet is really small...
overall rooms are nice but just with limited space. To me is perfect cause I don't need a lot of space but could be an issue if travelling with huge bags.
On the lobby floor there is also a gym, a bar, restaurants and a pleasant living room area...
Breakfast was not included in my rate but it's not a problem. round the corner in Bromtpon road there are several cafes and places for breakfast.
Overall a good hotel, elegant and nice, perfectly located with all the necessary.

  • Stayed: April 2014, travelled on business
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4  Thank EuDiMu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this reviewResponded 10 May 2014

It was wonderful to hear that you enjoyed your stay with us and thank you for taking the time to leave us a review, we greatly appreciate the feedback. Our fantastic location in the stunning neighbourhood of South Kensington is certainly one of our best assets, and we are glad that you agree! Naturally, I was disappointed to read that you found your room size quite small; we do have a variety of room types available, which as you suggested may suit longer stay guests. However, we are pleased that you found the room comfortable. We all very much hope to welcome you back to The Kensington Hotel soon.

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Additional Information about The Kensington

Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#23 Family Hotel in London
#30 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range: £174 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London

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