We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location, staff who care, & modern rooms”
5 of 5 bubbles Review of The Kensington

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Kensington
Ranked #35 of 1,088 Hotels in London
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, staff who care, & modern rooms”
5 of 5 bubbles Reviewed 21 July 2014

After an unpleasant stay in another UK city at a dirty hotel with nonchalant staff, our welcome at the Kensington on Queen's Gate was beyond our expectation. The staff go out of their way to ensure satisfaction, the location is convenient to sites and great restaurants, & our room was modern.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doitwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,668 reviews from our community

Traveller rating
    1,999
    512
    114
    30
    13
See reviews for
501
1,099
193
411
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
cleveland, ohio
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 21 July 2014 via mobile

This hotel is very clean and the bed was great. You are a short walk to the South Kensington tube stop. The neighborhood is quiet. The staff are all fantastic. Only negative is that the rooms are very tiny. My wife and I each had a 28 inch bag and it was difficult to maneuver. I will say that our friends had the room across the hall and it was much bigger. But overall we were very happy with this hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank csuosu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 July 2014 via mobile

Located in a quiet Kensington neighborhood, this hotel is ideal for the London traveler who wants casual elegance without the noise of the city center. A fifteen minute walk to Harrod's and other fine dining. Room sizes vary; some are generous and others are quite small.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiptoetara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morris Plains
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 July 2014

Our stay at The Kensington Hotel was great...rooms were clean and comfortable, staff friendly and extremely accommodating. Great Location....short walk to South Kensington station. I would highly recommend!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank christineh358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 20 July 2014
What a lovely review! Thank you so much for recommending us, our team were all very pleased to read your kind feedback and we are happy you have found us. We look forward to welcoming you back on your next visit to you London home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 July 2014 via mobile

We were booked into The Kensington through a Wimbledon-related tennis-and-hotel package. After rejecting the first room we were offered because it was too small, too dark and had no view other than nearby walls, we accepted a much nicer room into which the sunlight streamed and where our window offered a nice view of the street life. This being an older hotel, every room is different, so do not settle for the first room you are shown unless you truly like it; you may be able to find better. The hotel is a few blocks walk from the South Kensington Tube stop, and there are many shopping and dining options along the way. Our package included an excellent breakfast, served by staff and augmented by selections at the buffet stands. You can be seated in any of three handsomely furnished rooms for breakfast and there is no line or crowding up at the buffet. Local newspapers are laid out at a nearby table. We enjoyed our stay and would definitely return.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GordonChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

I had arranged afternoon tea at The Auburey restaurant as a surprise for my boyfriend and was amazed by the food, atmosphere and level of service at the hotel.The decoration of the hotel was wonderful and we were seated in a cove by the windows which was great as it was a lovely day. The staff were friendly, helpful and cheery the entire time, showing us around the hotel and library, which was incredibly refreshing as often as younger people we can be looked down upon! The food was incredible, we had the Kensington tea for two and there was far more food (AND FAR MORE TEA) than we had expected! The sandwiches were very tasty, and we decided that the scones were by far the best either of us have had and the deserts were fab twists on some classics! We will most certainly be visiting again in the near future!

  • Stayed June 2014, travelled as a couple
    • Cleanliness
    • Service
Helpful?
1 Thank Katiemcguinness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 27 July 2014
Thank you for writing such a great review following your recent visit. We are so pleased to hear how you enjoyed our afternoon tea and I have passed your comments onto our team who were delighted to look after you and over the moon to know that you will definitely return. We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eccleston, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Staying here for the first time this year, as always the staff were fantastic, always exceptionally helpful and just so nice. The room was slightly updated from my last stay with inclusion of a coffee maker in the room. The rooms are small (it is London) but very comfortable.
Barr staff were excellent Eros making awesome cocktails, Alessandro and the team never disappoint.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank SPOF99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
The Ampersand Hotel
The Ampersand Hotel
#43 of 1,088 in London
4.5 of 5 bubbles 3,075 reviews
South Kensington
The Nadler Kensington
The Nadler Kensington
#61 of 1,088 in London
4.5 of 5 bubbles 3,576 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
South Kensington
Crowne Plaza London Kensington
South Kensington
The Bailey's Hotel London
The Bailey's Hotel London
#131 of 1,088 in London
4.5 of 5 bubbles 537 reviews
Mayfair
The Chesterfield Mayfair
The Chesterfield Mayfair
#12 of 1,088 in London
5.0 of 5 bubbles 3,050 reviews
Show Prices
Show Prices
Show Prices

Been to The Kensington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#35 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Doyle Collection, Odigeo, Expedia, TravelUp, Traveltool, S.L.U., Cancelon and HotelQuickly so you can book your The Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kensington Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing