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“london break” 5 of 5 bubbles
Review of The Kensington

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The Kensington
Ranked #36 of 1,089 Hotels in London
Certificate of Excellence
Dunblane, United Kingdom
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“london break”
5 of 5 bubbles Reviewed 3 August 2014

we stayed in this hotel for our annual london break the staff were all excellent and were very attentive we only ate breakfast in the hotel and the choices were very good and the cooked breakfast was tasty and well turned out the room we had was very good the only thing i would say against it was that the carpet near the mini bar was not clean and it had what looked like paint on it not what i would expect from a hotel of this standard but overall we enjoyed our stay and would definately stay there again as it is perfectly placed for loads of attractions and eateries

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank norman a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 4 August 2014
Thank you for writing such a great review following your recent visit. We are so pleased to hear how you enjoyed our breakfast so much and I have passed your comments onto our team members who were delighted to look after you. Thank you also for your comments in relation to your bedroom, you’re absolutely right, its not our usual standard and I am delighted you brought it to my attention. We hope to have the opportunity to welcome you back again soon.
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2,628 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Horsham, United Kingdom
Level Contributor
222 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

Smiling and courteous staff. Nothing was too much trouble. Food was excellent and we could not have asked for more from this hotel gem. The location is ideal too. Excellent value in the heart of London.

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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tjsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 4 August 2014
Thank you for taking the time to write your recent review and for your recommendation, this is greatly appreciated. We are thrilled that you enjoyed your stay with us and we look forward to seeing you the next time you are in London.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

The location was truly unbeatable- within comfortable walking distance to the Natural history museums, Hyde park, green park, science museum, the harrods store and much more. There were also several lively cafes on the same street as the hotel and we could easily walk to the supermarkets - a little waitrose just on the corner, for eating rocca, la bouche ( french cuisine) and a sushi shop near the station.It is also an area with beautiful architecture, flowers,

The hotel is very clean and quaint with lovely furniture, cool victorian beam ceiling, and all thoughtful details. The rooms are very nice and have everything, the bathroom is spacious and The Internet wireless signal is strong which was very convenient to check emails

Olga was a good hostess, George was fantastic and Amy(reception) provided very good information, very friendly and helpful staff when we arrived at the hotel. we highly recommend to this lovely 5 star hotel.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank maroliut d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

I booked to stay here for an anniversary celebration with my partner - a decision I will never regret. I had phoned and requested an ice bucket to be in the room when we checked in, and was quizzed as to why (quizzed in a nice way I hasten to add!), and said it was an anniversary. When we checked in, not only was there a big fresh ice bucket, but complimentary chocolates and chocolate dipped strawberries on a platter with 'Happy Anniversary' written in chocolate. We were also given happy anniversary vouchers for a glass each of champagne in the bar.

But don't assume that is why I rate this hotel. The room was large and immaculate - literally looked like it might have been decorated a day earlier. Large and comfortable bed, and the room had a Nespresso machine! The staff were amazing. Polite, knowledgeable and attentive, but never in an overbearing way.

Location is perfect for what we wanted (Kings Road and Hyde Park) but I won't bore you…check out google maps and make your own decisions based on what you want to do!

I can honestly say, this was the best hotel experience I have had. Worth every pound!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

We really enjoyed a four night stay at the Kensington Hotel. The reception and the Concierge were excellent giving advice on a very nice restaurant locally. Fantastic room, comfortable bed, the room was very comfy, well appointed, reasonable size and adequate bathroom with shower. The staff were exceptionally friendly. Especially the restaurant staff, made me feel very at home. The food was very good quality, unusual dishes and all freshly prepared! Wonderful for afternoon tea for two, is a must! Close to an underground station so getting around is simple.
I will definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Vicky T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania, United States
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

My 20 year old daughter and I just spent 6 days in London and we had a wonderful time at the Kensington Hotel. The hotel is in a very central location and it was easy to get around. The staff was very pleasant. I had the concierge make a few dinner reservations in advance and everything they suggested was terrific. The only thing I would suggest would be to replace the carpet in the room - it wasn't lying flat. But it wasn't a problem.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Dina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andrea D, Manager at The Kensington, responded to this review, 4 August 2014
What lovely comments, thank you. We are so pleased you enjoyed our location and especially our service at The Kensington Hotel. Our team are all thrilled to receive this wonderful and very encouraging feed back and they were delighted to be able to make a difference. We hope it wont be long until you return to see us all again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

We loved staying here, the staff are friendly and warm. The hotel is beautifull and has a real boutique feel to it, very romantic, great for couples who want to get away, also wonderfully located. All in all considered, it is good value for money considering other hotels in this range. I would stay again and recommend this hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HeyRulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kensington

Property: The Kensington
Address: 109 - 113 Queen's Gate, London SW7 5LP, England
Phone Number:
Region: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#20 Business Hotel in London
#33 Family Hotel in London
#36 Luxury Hotel in London
#50 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Kensington 5*
Number of rooms: 150
Official Description (provided by the hotel):
Perfectly located in leafy South Kensington and just moments from Knightsbridge, Hyde Park and Sloane Square, The Kensington offers 150 unique and stylish guestrooms and suites. London's largest townhouse suite (approx 2,000 sq ft), roll top baths and four-poster beds are truly befitting of this Regency quarter. The Town House bar & restaurant and a magnificent lounge area comprised of period drawing rooms offer a traditional but contemporary setting for afternoon tea, lunch or evening dinners. Our guestrooms are individually decorated in an elegant townhouse style, using sumptuous fabrics, deep upholstery and an eclectic mix of contemporary art and furnishings. The atmosphere is relaxed throughout, with the engaging and innovative service creating the ambiance of a smart private members club. All rooms include flat screen TVs, air conditioning, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and complimentary high-speed Wi-Fi. ... more   less 
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Also Known As:
Kensington Hotel London

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