Stayed at the Sanctum Soho for a shopping week-end late November. The hotel is literally a 1 minute walk from Regent Street, the more upscale option to shopping in Oxford street. We gladly had a room not facing the street, not because the look outside the window would have been onlooking anything else but the shabby wall of the building next door, but there is a late night bar adjacent to the Sanctum Soho which means a lot of noise. The room was ok, but quite small, even for London standards. Also, it was dimly lit which did not help. In contrast, the bathroom was spacious, bright and well designed. When it comes to service, although the staff was friendly, they were mostly clueless with the exception of the somewhat excentric concierge. The receptionnist forgot to fetch our luggage from the room on departure day, failed to hail a cab when all you needed to do was stand in the street for 2 minutes. Compared to places like Number Sixteen and the Knightsbridge Hotel, the Sanctum Soho lacks the sophistication and the noble understatement that I appreciate in hotel staff and equipment. Although there is a rooftop bar, try to avoid it - you wil not only be charged a hefty service fee, but also a "tray charge" besides the not-so-cheap prices for food of poor quality, even if you just opt for a Pizza or some Chips with your drinks. And it's actually a tent-like, closed structure, rather than an open sky hideaway... although this might be an effect of staying there in November. All in all, not worth the considerable amount of money we spent.
- Official Description (provided by the hotel):
- Today’s rock’n’roll hotel is less about threats of incidental bodily harm and more about a glamorously decadent atmosphere, and the new model is a place like the Sanctum Soho.Here it means a dash of modern minimalism, a sprinkling of baroque opulence, and an emphasis on the darker end of the color palette. The in-room electronics are totally up to date, while some throwback touches are retained for atmosphere’s sake. It’s a twenty-four-hour hotel with a liberal, tolerant service concept; what you want, you’ll get, without so much as a raised eyebrow. In that, it’s not so fundamentally different from some of London’s more conservative luxury hotels — it just feels naughtier. ... more less
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