See my last review and the management response then.
Great hotel, great room, great atmosphere.
Here comes the same problem as last time.....one of the main reasons I like the hotel is its roof top bar...yet again ,despite the assurances following my last review the whole of the bar was closed to residents for a private event. Please I really do feel this is an issue you should notify at the time of booking as it is a key attraction for the hotel guests. Consider dedicating say 3 tables for residents only but you cannot have a guest who 100% of the times he has stayed here is politely ushered from the bar which is a key part of the reason for booking the stay....please sort it out because all else is damned good
- Official Description (provided by the hotel):
- Today’s rock’n’roll hotel is less about threats of incidental bodily harm and more about a glamorously decadent atmosphere, and the new model is a place like the Sanctum Soho.Here it means a dash of modern minimalism, a sprinkling of baroque opulence, and an emphasis on the darker end of the color palette. The in-room electronics are totally up to date, while some throwback touches are retained for atmosphere’s sake. It’s a twenty-four-hour hotel with a liberal, tolerant service concept; what you want, you’ll get, without so much as a raised eyebrow. In that, it’s not so fundamentally different from some of London’s more conservative luxury hotels — it just feels naughtier. ... more less
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