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“Dated and in need of a revamp”
3 of 5 bubbles Review of Sanctum Soho Hotel

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Sanctum Soho Hotel
Ranked #522 of 1,089 Hotels in London
Northampton, United Kingdom
Level Contributor
214 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Dated and in need of a revamp”
3 of 5 bubbles Reviewed 11 July 2014

Trendy little boutique hotel with lots of funky gadgets and an interesting little "sexy box" in the bed chamber. Liked the privacy curtain around the free standing bath in the bedroom.

The hotel has a terrace upstairs for guests to use but unfortunately during our stay there was a private booking which meant we couldn't use it :-/

The hotel is a little rough and tatty around the edges, despite it being quite costly.

One thing of note, the concierge was wonderful!

Won't be visiting again as there are way too many fabulous venues in London yet to try.

  • Stayed May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Mr5d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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533 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Montreal, Quebec
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 July 2014

The door lock didn't work in the middle of the night at it took 15 minutes for the staff to figure out how to let us into our room. Then we discovered that the fan in the bathroom wouldn't turn off all night, it was very noisy. It seemed to be bringing in air from the street because it smelled of exhaust. Rooftop bar is pretty gimmicky with plaster skulls and such, and there is no view out into the city- not sure why some guests see it as a great attraction. The location was terrific but overall would not recommend this hotel.

Room Tip: Room 103 is handicapped access - glad this is available, but we would have liked to have a different...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank crowe333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Twyford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We went here on Saturday for the Gentleman's afternoon tea at the No 20 hotel. The food was absolutely amazing, and the staff were wonderful to deal with. The highlights for the hotel are the private cinema, and the rooftop terrace where we were able enjoy our Jack Daniels and Cigars. For an alternative afternoon out in the city I would highly recommend it. We'll be back later in the to stay over.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davidsonl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

We stayed here for my best friends hen party and it was such a fab venue and the staff were so accommodating, especially as they upgraded the brides room to an amazing glam suite for us which was really kind of them. The private movie room was great for an intimate party and the food was delicious! The hotel has a real quirky fun feel to it and we found the rooms to be more than comfortable. We enjoyed the rooftop terrace bar and hot tub too :-)
Thank you Sanctum for making our stay perfect in every way!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissloveIbiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
80 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 5 June 2014

See my last review and the management response then.

Great hotel, great room, great atmosphere.

Here comes the same problem as last time.....one of the main reasons I like the hotel is its roof top bar...yet again ,despite the assurances following my last review the whole of the bar was closed to residents for a private event. Please I really do feel this is an issue you should notify at the time of booking as it is a key attraction for the hotel guests. Consider dedicating say 3 tables for residents only but you cannot have a guest who 100% of the times he has stayed here is politely ushered from the bar which is a key part of the reason for booking the stay....please sort it out because all else is damned good

Room Tip: junior suites are excellent
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank richard c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 June 2014

We dined there last Saturday as part of a Groupon deal and the menu looked good. Both my friend and I ordered a slow roasted bbq beef which going by the description sounded lovely.

However, the sauce which covered the beef was incredibly spicy and my friend was unable to eat the meat. She asked for an alternative meal as the dish wasn't described adequately and the chef refused; saying she had to buy another meal as it was one meal per voucher. in all my dining out experiences with any retailer offering deals, I have never heard such a reply.

in the hour we were in the restaurant, there was 1 table of 4 customers and when we left, it was empty. That that may tell you something.

Poor show from the Sanctum Soho.

  • Stayed May 2014, travelled with family
    • Value
    • Service
Helpful?
1 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falkirk
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 June 2014 via mobile

Lovely hotel, decoration very much to my taste with Classic Rock magazines available for free. Food was fantastic and staff are very friendly. Only downside being the rooftop bar at night - full of London's rich and obnoxious. Not the hotel's fault of course but I'd give it a miss at night.

Stayed October 2013, travelled as a couple
Helpful?
Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sanctum Soho Hotel

Property: Sanctum Soho Hotel
Address: 20 Warwick Street, London W1B 5NF, England
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #522 of 1,089 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Sanctum Soho Hotel 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Today’s rock’n’roll hotel is less about threats of incidental bodily harm and more about a glamorously decadent atmosphere, and the new model is a place like the Sanctum Soho.Here it means a dash of modern minimalism, a sprinkling of baroque opulence, and an emphasis on the darker end of the color palette. The in-room electronics are totally up to date, while some throwback touches are retained for atmosphere’s sake. It’s a twenty-four-hour hotel with a liberal, tolerant service concept; what you want, you’ll get, without so much as a raised eyebrow. In that, it’s not so fundamentally different from some of London’s more conservative luxury hotels — it just feels naughtier. ... more   less 
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