Stayed 2 nights in a 4th Floor Deluxe Double room.
Emailed hotel prior to stay to confirm check-in times. Check in 15:00 Check out 12:00
We arrived a little early at 14:40 and dropped off our luggage. We were told we would be called when the room was ready. By 16:00, no phone call, so we headed back to check on progress. Still not ready. 30 mins later, we were finally able to get into our room.
Subsequently found out that housekeeping was done from 08:00-17:00, so this may have been the reason for the delay. Why then offer check in at 15:00, why not make it 17:00? This unfortunately put the first impressions a little low.
The room was lovely, although the promised street view didn't materialise and we got a view of the back of the hotel. We didn't have a great deal of interaction with the staff at the hotel, but the concierge that was mentioned in other reviews was around and the little interaction we did have suggested that he would have lived up to his reputation.
After reading numerous poor reviews about the restaraunt, we decided to avoid this, so I can't comment on this.
Overall, I would be prepared to stay there again, but I can't say it will be top of the list.
- Official Description (provided by the hotel):
- Today’s rock’n’roll hotel is less about threats of incidental bodily harm and more about a glamorously decadent atmosphere, and the new model is a place like the Sanctum Soho.Here it means a dash of modern minimalism, a sprinkling of baroque opulence, and an emphasis on the darker end of the color palette. The in-room electronics are totally up to date, while some throwback touches are retained for atmosphere’s sake. It’s a twenty-four-hour hotel with a liberal, tolerant service concept; what you want, you’ll get, without so much as a raised eyebrow. In that, it’s not so fundamentally different from some of London’s more conservative luxury hotels — it just feels naughtier. ... more less
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