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“Great Location - Above Average Hotel”

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The Bermondsey Square Hotel
Ranked #301 of 1,069 Hotels in London
Certificate of Excellence
Manchester, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Location - Above Average Hotel”
Reviewed 27 March 2012

We checked into the hotel with no problems at all, staff were very friendly and obliging. It's quite a walk from London Bridge Station but the location is fab. The little square that sits outside the hotel contains a wealth of cute bars and has a really cosmopolitan feel to it.
The hotel room itself felt pretty exposed with a huge window which for obvious reasons I wasn't able to open. As a result of no natural air, the AC system is whirring away constantly.
The room was clean and well set out with a clever space for a desk. If this was a working trip this would be an ideal space howver this space was just wasted and there was no mirror or way to use the space other than as a working area.
The bathroom was excellent, shower only but it was a very clean, double shower which cannot be faulted.
The room felt slightly dated, a total opposite to the slick interior of the rest of the hotel. The common areas, lifts etc are very eclectic feeling. There were some odd pictures on the wall and very mismatched. Some pictures had literally been thrown up and weren't hung properly, resulting in a very amateur attempt at interior design.
Wasn't sure about eating in the restaurant, have heard some really mixed reviews recently and whilst I'm always keen to make my own decisons, a chat with a local thesp confirmed it wasn't really a priority to try it out. Perhaps next time if I'm not having a special trip. I found the 70's menu mismatched and confusing. It wouldn't be easy to pick a meal.
Overall this is a good hotel for a break, it's not a hotel for a special night away but I would definitely stay there again.

Room Tip: Try to get a room with a small balcony wherever possible unless you don't mind the noise of an A...
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  • Stayed March 2012, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Franny081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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Caterham, United Kingdom
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 March 2012

Our stay here was a late Christmas present and we couldn't of chosen a better weekend.

On arrival in the square we were greeted with a few market stalls selling fresh bread, cheeses and other delights. We entered the hotel and were greeted by the receptionist in a very friendly manner. Despite us arriving early we were allowed into our room straight away.

On entering the lifts we were delighted with the decorative features on the walls and floor.

Our room was a good size and had great view. The bed was extremely comfortable and the following day we did not want to get up. The shower was brilliant, it was like standing in a very heavy downpour. The only fault with the bathroom was that the shower door bashed against the shower head.

The following day we had breakfast in Greggs Restaurant. Despite what I have read on here all I can say is that the food was really good. The only fault would be with the waiting staff who seemed to be more intent on catching up with the local gossip rather than serving as they were not particularly attentive and forgot items.

The location of the hotel is great and you have a variety of places to eat and drink nearby.

I would certainly recommend someone to stay here and would love to stay here again myself.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank froggi72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cirencester
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 March 2012

We stayed here on a Sunday night and thought it was a great hotel. It was a short walk from London Bridge tube station, and the reception staff were quick and efficient so we were checked-in in seconds with no problems.

Our room felt spacious and modern, with great views out on to the square for a bit of people-watching. The Apple TV was a neat touch although ours seemed to glow when it was on standby so ended up turning it off at the wall at night.

The bathroom (which didn't contain a bath - apparently only the suites do) was lovely and the walk-in shower with rain head was fantastic. A really useful feature was that the central part of the mirror doesn't steam up so I didn't have to try and clear it to shave.

We were a little surprised that the curtains weren't a little thicker, as it was very light in the room by 7.00am! Lovely comfortable bed though.

We had booked room only so didn't experience the restaurant but there are plenty of cafes around for breakfast. It's also worth noting that there is a great Moroccan restaurant across the square with a bar full of cushions and low lights, perfect for a night-cap!

Would definitely stay again.

Room Tip: Definitely ask for a room on the square as the sirens wailing past the other side are quite frequent...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 March 2012

We arrived to a warm welcome at reception; a smile and cheery disposition can go a long way to how you feel at a hotel and The B2 didn't let us down. Wee touches around the hotel like the picture of the Pearly King in the lobby by the lifts, the 3D birdcages within the lifts themselves and the nice decor in the hallways really help in the overall feel of the place. Those funky wee touches made us smile.

The reception is actually tiny with most of the floor taken up by the restaurant; I think there were some bar stools though if you just wanted a drink. There is a lovely seating however with comfortable leather sofas and chairs.

The room...which I was expecting to be tiny after reading some of the reviews...was actually a perfectly normal size in my opinion and the space used well; a desk to work at, a fridge, drawer space, a comfy chair, funky pictures on the wall, nice linen, a clean and modern bathroom with a huge shower head and wetroom floor.....what more could we ask for? At a total of £172 for the two nights in London, Saturday and Sunday, I think we got a good deal (half price Sunday but the prices advertised are without tax).

The location is good; the ten minute walk from London Bridge as advertised is unlikely though as it took us just under that in a taxi after walking for a wee while and realising that it probably wasn't a good idea walking any more of that area with my ten year old whilst dark. The area itself is fine, it was just getting quieter and quieter. London Bridge itself is a busy place but to get to the Bermondsey, you'd have to walk under some subdued areas and by a dark bridge. There may be another route of course, but I'd looked it up, mapped it on my phone and watched where the taxi driver took us which all were the same and seemed a fairly straightforward route. The taxi was only a fiver though and was well worth not taking the risk I think.

That being said, London Bridge is within zone 1 so if you're there to sightsee as part of our visit was, you're in the centre of things very quickly. We did walk to the tube the next morning and found it fairly straightforward and pleasant, if longer than the 10 minutes. About five minutes from the Bermondsey, the Barclay bikes were available (bikes for hire around London; pay by credit card, free for first half hour, a £1 for an hour etc....genius idea!) and if we'd had more time, we'd have cycled into London.

I sent an email to book Gregg's Table, the new restaurant within the hotel but no-one got back to me. Such a shame but not surprising to find the restaurant desolate on a Saturday night if no-one confirms a booking, even to hotel guests. As it turns out, Bermondsey Street has some lovely restaurants (come out of hotel and turn left onto Abbey, cross at the crossing and the street you face is Bermondsey Street) including two lovely Spanish places, Jose, a tapas bar and Pizarro, a restaurant, both owned by the man of the same name i.e. Jose Pizarro.

The bed was very comfortable and I slept like a log, as did my daughter. I was leaving very early on the Sunday and an early morning alarm call came bang on time. The man at reception sorted my bill out promptly and went out to find out where my taxi was which was helpful. I felt safe at 4.30am with a child which was a small worry I'd had but was unfounded so thanks for that Bermondsey Square. A great visit and we shall come back.

Room Tip: Our room overlooked the square which was lovely.
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  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank HelenMcGinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Holland, General Manager at The Bermondsey Square Hotel, responded to this review, 27 March 2012
Thank you very much for your review, I am delighted that you enjoyed your stay. I am very sorry that we did not respond to your enquiry about dining at Gregg's Table, i am confident that we now have the team in place to promptly respond to enquiries and hopefully we'll get the opportunity to welcome you into the restaurant on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clitheroe, United Kingdom
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 March 2012

Second time we have stayed at Bermondsey Square Hotel and we love it. Friendly staff, individually designed rooms, super showers, clean & contemporary decor.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sammywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2012

A large group of us (mostly all female) stayed at the Bermondsey Square for our friend's Hen do and the hotel staff really couldn't have been more accommodating. The rooms are lovely, for a start, and we hired the Eleanor Suite for one of the two nights which was just perfect for what we needed. We booked at least 6 rooms between us, including the suite, and everyone was really pleased with how nice and clean all of the rooms were. The staff were very friendly and didn't mind at all that we had two Butlers in the Buff serving us champagne all afternoon in the suite - in fact, they even let us take Champagne glasses from the bar to use for our soiree! Breakfast is served from 7am to noon which is handy for when you have a hangover whereas in other hotels you may only get breakfast until 10am or so. The one slightly negative thing I will say is that we had two people staying in each room, which the hotel was aware of, however breakfast for only one person per room was included in the room rate. All in all we had a great time, especially the Hen, and we're very grateful to the staff for their help.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann-Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 March 2012

Have stayed here before and was excited to hear that Greg Wallace had put his name to the restaurant - it had been pretty poor the last time so there was plenty of room for improvement.

70's retro food is not that inspiring..... So we gave the spam fritters a miss.
Breakfast is served between 7am and noon but by 9am there was just a scraping of fruit and yogurt, no sign of the continental cheeses and ham. Service was nothing short of shambolic, had to ask 4 times for hot water for our tea and black pudding was missed from the full English. Even with the offer of a free breakfast the following day we decided to opt out and went to one of the many fab cafes Bermondsey has on offer.

Overall it's a great hotel in a fantastic location but badly trained staff let the side down.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DASHScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_Holland, General Manager at The Bermondsey Square Hotel, responded to this review, 27 March 2012
I am delighted that you like the hotel but very sorry that we fell short at breakfast. I am confident that our new team have now found their feet and the service standards are much improved
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bermondsey Square Hotel

Property: The Bermondsey Square Hotel
Address: Tower Bridge Rd, Bermondsey Square, London SE1 3UN, England
Region: United Kingdom > England > London > Southwark
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#222 Luxury Hotel in London
#243 Romantic Hotel in London
#274 Business Hotel in London
#287 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Bermondsey Square Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Bermondsey Square Hotel is located in the heart of ever evolving Bermondsey, with its thriving restaurant, bar and club scene, art galleries, design studios and boutique shops. A short distance from the City, the Design Museum, Borough Market, Tate Modern and Tower Bridge, it is ideally located to visit some of London’s finest sights whilst staying in an up and coming neighbourhood. The hotel's in-house restaurant and lounge serves breakfast, lunch and dinner daily and is open to both in-house Guests and walk ins. From May, throughout the summer, diners can enjoy food and beverage from the comfort of the hotel's terrace soaking up the atmosphere of the vibrant square. Complimentary tea and filter coffee is served daily from 11am - 5pm. Complimentary WiFi available. ... more   less 
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Also Known As:
Bermondsey Square Hotel
Hotel Bermondsey Square

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