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“Not bad, could be better”

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The Bermondsey Square Hotel
Ranked #291 of 1,064 Hotels in London
Certificate of Excellence
Addlestone, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Not bad, could be better”
Reviewed 1 July 2013

This is a pretty decent hotel, let down only by slightly shabby furnishings in the room (marks on the floor, ripped cushions, scratches on the woodwork, bits of mould in the corners of the shower). Nothing major, and the staff tried their best to be helpful, but it's just in need of a bit of TLC. It's also a trek to get anywhere. But overall it's OK and I would stay again.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
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Herefordshire
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2013

My wife and I stayed whilst in London to meet my daughters to celebrate my birthday and attend a show at the 02.
The reception staff were extremely helpful, our room was spacious and had a good shower in the bath room. All modern facilities.
Greggs Bar & Grill was ideal for breakfast and sitting in the square watching the world pass by was fun.
Ideal for exploring London City and great for public transport access.
Overall great break and good surroundings.
Thanks

Room Tip: Our room had shower only would have liked a bath to soak in after walking around London, but that...
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterHerefordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2013 via mobile


Enjoyable stay
My friends and I have enjoyed every minute of our 3 days stay in this hotel. We arrive early morning around 9am to the hotel after a long flight and was greeted with a warm welcome by the reception team. The young man who greeted us told us its was too early to check in he offer to give us a higher category room at a additional cost but as I explain to him it was a little over our budget he was very kind and courteous in keeping our bags so we can have some breakfast in the restaurant and told us he will prioritize as room for us. I was grateful for that and for his care and consideration given that we were very tired. We also enjoy the service and care and attention given to us in the restaurant during our dinner. Thank you all once again because of this as and when I return to London I will certainly stay here again and highly reccommend this hotel to friends and family.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abhinav u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013

I stayed there on a Sunday night deal, and staff were always really courteous and helpful. It is easy to dislike London hotels, as there is such a premium on space, and hoteliers are known to take advantage. But this is a splendid exception, the staff were universally friendly and nothing (within their power) was too much trouble ! The restaurant must be one of the best bargains in London, and the standard of cooking is absolutely excellent.

What more can I say .. top rating, will return !

Room Tip: I was on the Square side of the 6th floor, pretty happy there .. fitness etc is an option at a nearb...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wild-Horses-Photo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnshire
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 25 June 2013 via mobile

This is a very modern hotel, with spacious rooms and a huge shower. Free WiFi, Apple TV, comfy bed, but best of all room service was delicious. So often room service menu is an afterthought at best, yet I ordered tomato and basil soup, chicken Caesar and pumpkin brûlée, all of which could have been very basic, but was excellently cooked, fresh herbs, toast Parmesan bread with the soup, and the dessert was fabulous. The hotel is in a very pleasant location, close to a church yard, quiet, but close to shops and bars. Excellent for work or leisure.

Stayed June 2013, travelled on business
Helpful?
Thank Lincs-Lady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2013 via mobile

What a lovely hotel. Very good value and so near to Tower bridge. We had a lovely dinner downstairs in Greg's Bar & Grill and breakfast was a well set out help yourself with hot food ordered. The room was clean and modern with an IMac in each room. With comfortable bed and cosy duvet. Would definitely recommend.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kaos112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2013 via mobile

We spent one night at The Bermondsey Square Hotel and largely enjoyed our stay.

We received a pleasant welcome on arrival from the receptionist who was polite, efficient and interested in us and our journey to the hotel. She also kindly booked us a taxi without hesitation.

Our first room had a strong smell of cigarette smoke in it so I popped to reception who quickly apologised and changed our room.

The room itself was spotlessly clean and although not the biggest it was adequate for a comfortable stay. Everything was present and functioning including an iron, ironing board and fridge.

The bed was comfortable and the bedding was luxurious and we both slept very well. There was no local noise at night or from within the hotel.

The shower leaks from underneath the shower door badly. You end up with more of a wet room, which can be troublesome if you get dressed and need to nip back into the bathroom.

The most disappointing thing for us was the breakfast. The staff looked like they had turned up not expecting to be working. No one had a set uniform and didn't look smart - jeans and trainers?! It wasn't explained what we could help ourselves to and the menu didn't make things any clearer. Coffee and hot water for tea were provided at a buffet style table that you could help yourself to but it was tepid at most.

My husbands sausage was over cooked and inedible at one end. My bacon was wet like it had been cooked in the microwave.

If like us you want to visit the main tourist areas of the city such as Covent Garden etc I would consider the location of The Bermondsey. It's not as close or central as you may think and we ended paying quite a lot in taxis. I wish I had researched the location a bit more and paid to be more central but this is by no means the fault of the hotel.

I wouldn't stay at The Bermondsey again purely based on its location. If you are in the area and want that area then give it a go!

Stayed June 2013, travelled as a couple
Helpful?
Thank KyleWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bermondsey Square Hotel

Property: The Bermondsey Square Hotel
Address: Tower Bridge Rd, Bermondsey Square, London SE1 3UN, England
Region: United Kingdom > England > London > Southwark
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#214 Luxury Hotel in London
#243 Romantic Hotel in London
#274 Business Hotel in London
#287 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Bermondsey Square Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Bermondsey Square Hotel is located in the heart of ever evolving Bermondsey, with its thriving restaurant, bar and club scene, art galleries, design studios and boutique shops. A short distance from the City, the Design Museum, Borough Market, Tate Modern and Tower Bridge, it is ideally located to visit some of London’s finest sights whilst staying in an up and coming neighbourhood.Gregg Wallace's latest restaurant venture, Gregg's Bar & Grill, is open at the Bermondsey Square Hotel. The warm decor in the Restaurant is in line with the Hotels 70s style and the menu in Gregg's is focused on good key ingredients, unadulterated by complicated flavors and reliant on good provenance and sourcing ... more   less 
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Also Known As:
Bermondsey Square Hotel
Hotel Bermondsey Square

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