The Bermondsey Hotel promises to be a funky place to stay. Unless you book a room on the top floor there's not much funk about it.
There is no parking facility at the hotel. The nearest car park is a 15 minute walk away and will set you back £20 per day.
Reception is a small area with no one to greet you at the door. Even for a 'funky' hotel a 'cheeky chappy' at the door to meet and greet you, help you with your bags and give you a blurb about the pubs and clubs in the area might have been a warmer welcome. Instead you let yourself in and are met with a functional receptionist who takes your details and tells you what floor you're on.
The cleanliness of the hotel is something to be desired, although our room on first impression appeared spotless, closer inspection proved otherwise.
There is a quirkiness to the restaurant with odd artifacts hung on walls and scattered about the place in an attempt to give you the feeling that you were somewhere 'cool'.
The staff were friendly but customer service is at its most basic and lacking in detail. Definately an area in need of improvement.
Dinner was included our package and we were promptly given a 333 menu. After making inquiries about the a la cart menu we asked what our allocation was to which we were told they couldnt tell us but the 333 menu was included in our package.
No information on our allocation was offered and no option to use our allocation against the a la cart menu given. We advised them that's what we'd be doing which they accepted.For someone not offay with the industry in such a case the dining experience would have been limited.
The food was good but lacked finesse. One of our starters was salt beef and quail egg salad - seriously lacking in salt beef. The other starter was salmon fish cake with a spinach liquor - the fish cake was delicious ,sadly drowning in what appeared to be more like spinach soup.
Main coarse was good and to end we opted for a sweet and a cheese plate. The cheese plate was disappointing with a very poor selection ,3 pieces of cheese to be precise, and the smallest of portions.For this we were charged a suppliment, the amount of wich I could have run across the square to sainsbury and bought a whole block of my favorite cheese!
After dinner we retired to our room. Thankfully we had a great nights sleep in a very comfortable bed.
In the morning we went down for breakfast. After having been shown to our table and given the breakfast menu we were basically left to our own devises with no explanation about the small continental buffet or about where we could find the fruit juice or that tea and coffee were self served from coffee pots placed near the little buffet station.
We both orderd the full English wich was disappointing. Eggs were over cooked, bacon bone dry, mushrooms and tomatoes shrivelled. It didn't look or taste fresh.
Check out was 11 am. We finished breakfast at 10 and had no reason to stay any longer so we left.
When we checked out we examined the bill to find we'd been charged for beverages we hadn't orderd. When the bill was amended we were charged for lunch which we hadn't eaten. Finally our third bill was correct.
Our stay at the Bermondsey Hotel was a red letter gift. We chose the Bermondsey because it looked exciting and fibrant and different from the norm. We'd been looking forward to our stay with great anticipation and some expectation. The room we were initially allocated was so small I felt claustrophobic and the bathroom didnt even have a bath in it. Personally I prefer a bath to a shower. I was ready to leave there and then. Thankfully my husband was able to get us an upgrade to a suite ,at a price, which was better. Even so, overall, sadly the funk was a flunk and we didn't leave wishing we could stay.
- Official Description (provided by the hotel):
- The Bermondsey Square Hotel is located in the heart of ever evolving Bermondsey, with its thriving restaurant, bar and club scene, art galleries, design studios and boutique shops. A short distance from the City, the Design Museum, Borough Market, Tate Modern and Tower Bridge, it is ideally located to visit some of London’s finest sights whilst staying in an up and coming neighbourhood.Gregg Wallace's latest restaurant venture, Gregg's Bar & Grill, is open at the Bermondsey Square Hotel. The warm decor in the Restaurant is in line with the Hotels 70s style and the menu in Gregg's is focused on good key ingredients, unadulterated by complicated flavors and reliant on good provenance and sourcing ... more less
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- Also Known As:
- Bermondsey Square Hotel
- Hotel Bermondsey Square