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“A Disappointing Return Visit”
Review of Town House

Town House
Ranked #729 of 22,509 Restaurants in London
Price range: US$26 - US$78
Cuisines: British, European
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Child-friendly, Romantic
Dining options: After-hours, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighbourhood: South Kensington
Description: Town House at The Kensington hotel offers a graceful blend of classic heritage and flawless modern style. Comprising three interconnecting drawing rooms with enchanting details such as fireplaces, a hidden whisky bar and a carefully curated library, Town House is The Kensington's restaurant, private dining and event space - providing a unique venue for intimate dinners, glamorous drinks receptions, book launches and informal meetings. Open from 11am to 11pm, Town House Bar, with its wood-panelled walls, subtle lighting and smoky blue glass ceiling, provides a cosy, clubby ambience and an impressive menu of fine spirits and cocktails.
London, England, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“A Disappointing Return Visit”
Reviewed 20 July 2014

We dined here a couple of years ago. We have two young children so the fact it opens around 5.30pm for dinner is good for us. We expected the same standard of food as last time but were sorely disappointed... The food was poor, my wife commented our local pub grub was better. The restaurant has had a recent refurb and the service is good, but we paid £135 with tip for four which included 2 adult starters, 2 mains, 2 children's meals and 3 glasses of wine and sundries. Needless to say we aren't going back and I would not recommend this restaurant to families.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Papapaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 reviews from our community

Visitor rating
    164
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ottawa, Canada
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“A Lovely Tea”
Reviewed 23 May 2014

My husband and I had the pleasure of having tea at the Aubrey Restaurant recently. We were greeted at the door and shown to the lounge where tea was served. The room exudes old world charm with couches, marble tables and gilt framed oil paintings. Thanks to George service was friendly and relaxed. My husband selected green tea and I had Earl Gray. Both were good and the pots were refilled on request. Two double tiered plates of goodies promptly arrived. On one was an assortment of finger sandwiches (smoked salmon, cucumber, egg salad and ham) as well as scones with clotted cream and strawberry jam. On the other was a variety of cakes (two carrot, strawberry shortcakes and almond) as well as a fruit tart and a creamy parfait. The food was delicious and plentiful. It was a lovely way to spend a wet and breezy London afternoon. I would highly recommend.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank santorini2604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
76 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Afternoon Tea”
Reviewed 20 May 2014

We booked in for afternoon tea and was told we had to book, which wasn't necessary as we were the only people there.

The good things:

- The tea was delicious. I had green tea with a slice of lemon.
- The cakes were beautiful, and there were lots of them!
- The atmosphere was great, very relaxing and although we were the only ones there it didn't feel empty.

The not so good things:

- The white bread had gone a little hard, so either the bread was off or they had made them a while ago and not stored them correctly.
- The waitress had told us there was a special offer on which included a glass of champagne for £25. In fact the offer didn't exist and the waiter refused to go and clarify so we had to pay £10 extra each.
- They had building work going on, so there were loud drilling noises at some points.

Pretty average really, the service was good until there was a problem and then they didn't know what to do, so just kept saying no. There are probably better places in London for the same price. We left very underwhelmed.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Richgreenw00d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“My favorite place for Afternoon tea.”
Reviewed 5 May 2014

Aubrey/The Kensington Hotel is really good location. walking distance from South Kensington station, Natural history museum and Kightbridg Harrods. South Knsington area is alwayes busy and too mamy people Because of museum also good shopping spot too.
Why I love this place Aubrey Because beautiful salon is quiet and peaceful.
Also good afternoon tea ofcourse and friendly servise by waiters.
I will come back when my friends and family coming to London.
アフターヌーンティー12時に予約して15時頃まで滞在しました。年に1-2回開催される2For1 オファーだったので伺いました。6回目の訪問です。通常おひとり25ポンドが2人で25ポンド、つまり半額オファーです。Afternoontea.co.ukをマメにチェックするとお得なオファーがみつかりますよ。
紅茶は、お代わりOK,違う茶葉に変えることも可能です。
ランチ代わりに12時に伺って、おなかいっぱいです。オファーは、だいたい平日のみなのですがサウスケンジントン駅周辺は、ミュージアムがあるので観光客がいっぱいですが、こちらのホテルは、静かで気持ちの良いサービスを受ける事が出来るので家族や友人が来英する際は、近くのハロッズやミュージアムへ言った後にアフターヌーンティー希望した場合は、ここへ連れてくる事が多いです。

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank HisaeSummerhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winterthur, Switzerland
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Disappointing”
Reviewed 5 May 2014 via mobile

Very nice venue but the food is extremely disappointing. Service was also very slow though the restaurant was quite empty. I will definitely not go back there for a meal, maybe for a tea...

Visited April 2014
Helpful?
Thank Mayleen3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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