As many reviewers have observed, this place looks really nice. It has tables both indoors and outside, and a reasonable range of food. I went there for lunch with my young daughter. I ordered an English breakfast, she Spaghetti Bolognaise. The bacon in my plate was dark and rock hard. I literally could not cut through it with the knife. It took me a while to alert the waitress, but eventually she arrived and reluctantly said she'd bring two fresh rashers. This took a good 10 minutes, by which time I had pretty much eaten the rest, my tea had gone cold and I had lost interest in the bacon - you get the picture. What is worse, my daughter's mincemeat came in two big clumps. When she refused to eat it, I called the waitress and pointed out the issue to her. Her response: "Nobody else has complained!" I asked for the bill and saw that no discount had been applied, although my daughter had hardly touched her food. I had to insist that they issued a new bill without her spaghetti dish. Throughout, I was made to feel like an awkward b... rather than a disgruntled customer who had good reason to be disappointed. I will never set foot in that place again.
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