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“Grim”
Review of Elmwood Hotel

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Elmwood Hotel
Ranked #380 of 557 London B&B and Inns
Norfolk, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Grim”
Reviewed 2 May 2014

Room 36 is not on the third floor it's in the basement.
Unbelievably grotty at £180:00 for the smallest bedroom I've ever seen with a double and single bed shoehorned in.
The En-suit shower leaked all over the tiny room,the kettle didn't work,when I wanted to go to bed the bottom sheet had a horrid yellow stain ugh!
The continental breakfast was a joke consisting of horrid cheap white toast,the milk for the cornflakes had turned and the reconstituted orange juice was nasty.
The Travel Lodge or Premier Inn next time

Room Tip: I wouldn't bother at all
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foxylll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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502 reviews from our community

Traveller rating
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    125
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154
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51
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 May 2014

We stayed here for 3 nights in April!
Location was perfect! (Couldn't have picked a better location)
The price was so cheap!
Hotel was ideal.. Had everything we needed, we only really slept in the hotel.
Bed was comfy, room and bathroom were clean, room was small but ideal and perfect for us!
Only issue my partner had was the noise of other guests and people in the street, I was fine with this. But my fiancé got a bit annoyed. However that isn't the hotels fault.
Didn't have breakfast, staff were friendly!
If you aren't fussy this is the place to stay!

Room Tip: We requested a room with a window balcony and sat out on it for cigarettes.. Don't think we were...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2014

Even better location than we were expecting, two seconds from the exit from Kings cross, really good transport links, in a lovely green square. Room was just big enough for four, we got what we paid for, bathroom was a little on the small side but wasn't an issue. Breakfast was well planned and delicious, fresh toast brought straight to our table. Comfy beds, clean rooms and a really good price. Definitely stay again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Immy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2014

The double room we had was very cramped indeed. There was plaster coming off the walls. The kettle was right next to the bed, so if we had left it there overnight, it's likely one of us would have knocked it onto ourselves. The tv remote wasn't working. The tap in the bathroom was extremely loose. i couldn't find a socket that would actually work to charge my phone other than an extension lead shoved behind a bedside table so was very unsure on their electrics. couldn't fit the kettle underneath the loose tap to fill up with water as it was so tiny, so had to fill it up by filling a glass up bit by bit. And for a double room we had only one cup so had to take it in turns to be able to have a cup of tea. The breakfast wasn't overly exciting, and we didn't get very good service at all during the stay. The only good thing was that it was literally 5 minutes walk to Kings Cross St. Pancras station. However, for the money for the room i was extremely disappointed in the standard - it felt more like a hostel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

East Anglia
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 April 2014 via mobile

We stayed here for 3 nights for a site seeing trip. The reception service was friendly and efficient. There's no lift and we were up 2 flights of stairs so carrying your cases up could be hard work for some. The room wad pretty small but it was clean, the bed was comfy and it had a perfectly clean toilet and shower. It was a bargain compared to a lot of places near to King's Cross. The safe wouldn't work in the room so we were offered use of the reception safe until it was fixed but we ended up leaving our valuables there as it was free rather than the £2 per day for the room safe. They also charge £5 per luggage item if you want to leave them after you check out but i explained no one had told me about a charge when i called to ask about luggage storage and we were allowed to leave them free of charge. Breakfast was fine, toast, jam, ham, cheese, boiled eggs, cereals, yoghurts, juices, tea
and coffee although the tea and coffee were a bit ropey. On the downside people have a tendency to stand outside the row of hotels (the park in the middle of the square is locked at night) and drink and smoke and they can sometimes be very loud until 2/3 in the morning. We were also woken by some very rude and loud guests who had the bedrooms either side of us. Slamming doors is bad enough at 6 in the morning but when they were running late for their airport pickup at 4.30am they were horrendous. The hotel can't really be blamed for this although they could do with putting some soft closers on the doors. All in all a good choice except for the inconsiderate guests.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bumblesquat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 2 April 2014

To review B&B, bed and breakfast, I would concentrate on those two. While the bed was ok, was breakfast so horrible I can't give very high rating. Breakfast room was ridiculously small causing people to queue to get in. No cooked breakfast, only toasts, coffee and cereal. Also, it was full of impolite Russians and I was charged extra when paying by credit card. Had to pay when checking in, understood, as there were nobody at the reception when checking out. Wouldn't stay there for more than one night, but there are better options available.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HelTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John G, Manager at Elmwood Hotel, responded to this review, 4 April 2014
Thanks for your review towards your stay at Elmwood hotel.

We serve fully continental breakfast which includes Toast and cereals as you wrote and include another 11 different items you didn't mention which is :-
Boiled eggs, cheese Slices, cheese creamy, ham slices , chicken slices, yogurts, fruit salads,
Jams, marmalades, coffee & tea , orange & apple juices , fresh cold or hot milk!!!!!

So if all the above items is not enough for your breakfast then please accept our apology.
I appreciate you understand that we are busy bed and breakfast and this is because we are very clean and offer great service for cheap prices and that is why the breakfast was full as you have seen, in that time you stayed we had a Russian group ther were students.

But I do not accept your comment impolite Russian !!! It is not nice to describe the race here in the UK and we consider it such a foolish !'

Regarding paying in advance it is normal in all hotels but I believe you do to travel a lot and we do charge 3 percent extra only on credit card & you have option to pay UK debit card or cash to avoid
The little extra fees which it goes to the bank not extra profit for the hotel.

Please be faith & accurate in your comment in order to pass a clear image about the service to others.
Thanks any way for your time writing your words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elmwood Hotel

Property: Elmwood Hotel
Address: 19 Argyle Square | Kings cross London, London WC1H 8AS, England
Region: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #380 of 557 B&Bs / Inns in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Elmwood Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Elmwood Hotel is convenient for all London Travelers, leisure or Business travelers, The Elmwood hotel is located just few minutes walk from kings Cross International,National and local under ground station,where is the Euro Star Train & the Direct connection to Paris, and all the UK cities and Towns, also the very central Location of the Elmwood hotel gives you a special experience and saves your time,The hotel close and 15 minutes walking to the British Museum, and Library, also to Euston train station, and few stops to Madam Tussaud's Museum, and 10 minutes by tube to the west end, Piccadilly, Covent garden and Trafalgar Square, nothing else you need when you are in London to be in a very central location such our Location, we are proud to provide this family run business of 35 en-suite bedrooms, budget clean and nice accommodation,with free WIFI,and breakfast. All our rooms with private en-suite shower and toilet, LCD & DVD TV, coffee and Tea facilities in the room,24 hours central heating,room safe deposit,and 24 hours front office.if you think of arranging a sightseeing tour in or outside London or having a trouble to manage your trip in the City, you will find us helping you in organizing your trip and planing it for you via our helpful front office staff and our reception desk, we will great you since the first minutes of your arrival with your free London city map, and up to your departure with our shuttle bus and the direct connection transfer to your airport.Our Job is to please you and seeing you smile and returning back to us, with out 12 years hotel experience we trust and ensure that your stay is trouble free with Elmwood hotel. ... more   less 
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