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“Too expensive for what you get”

Le Relais De Venise - Marylebone
Ranked #1,344 of 23,211 Restaurants in London
Price range: US$0 - US$38
Cuisines: French, Steakhouse
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Restaurant details
Dining options: After-hours, Dinner, Lunch
Neighbourhood: Marylebone
Reviewed 15 May 2014

The restaurant is presented to public as high class but it is very expensive given what you get.
You cannot book so you need to queue for a table at peak hours.
Dinner at 8 means at least 30 / 40 mins of queue.
The menu is set: a salad with heavy mustard and nuts (no mention to allergies on this), cut steak and chips. The only choice is how you would like the meat cooked.
You can have a second round if you want and you have a selection of sweets.
However the bill is not cheap and quite honestly, although the atmosphere is nice and the food too, it is not worth waiting and what you get.
No specific link to Venice a part from some "gondolas" on lamps!
All in all it is not a bad place but I believe money should be worth something more.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank GiacomoBPavia_Italia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (792)
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412 - 416 of 792 reviews

Reviewed 14 May 2014 via mobile

Service: attentive, helpful and with a smile
Food: does what these restaurants do best: fries, sauce and steak. Not hard to get wrong, so it's hard to complain, and it's way easier to say it was delicious! (Which it was)
Value: at £80+ for 3 with wine: you get what you pay for so again, it's not everyday lunch territory, but it's decent value for a business lunch

Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014

I've been to Le Relais De Venise both in Marylebone and Manchester and the food is always consistently good. The steak is delicious and the sauce heavenly! The Marylebone branch is always crowded in an evening and I've often had to wait for 30-40 mins for a table. Don't expect much elbow room as there isn't any and you are seated so close to your neighbours that you can hear their conversations as if you were all part of the same group! Don't let that put you off though as the place has a buzz to it.

Not as cheap as it used to be - but a very nice place to eat out. They do one menu only and choice of dessert is about as much variety as you get.

    • Value
    • Atmosphere
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Thank Isujosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014 via mobile

Best steak house in london by far...
The best profiteroles i ever tried...
The staff where very professional.
The ambiance its very good as well.

Thank Luiz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Visited this restaurant last night with high expectations, though reviews I had read led me to believe that the service was not up to scratch. Alas, tis true.

The restaurant is packed, and this does create a bit of a buzz. After a short queue we were shown to our table and ordered drinks: all good so far. I'll talk about the food first. If you're going to visit this restaurant you must be aware of the 'no menu' schtick, you will get the following: The leafy salad starter with walnut pieces and a mustard sauce, was pleasant enough though the bread served alongside lacked any butter. You will then receive the main course of steak frites. This was actually pretty good, lots of hot frites, sliced steak and a winning sauce. Plus, they split your meal in two so it feels like you get steak frites twice - whoop! The food was good HOWEVER if it is to be the only dish on the menu at a cost of £23, I would expect to be a little more impressed. Perhaps it is such a simple dish that its ceiling is too low to warrant high expectations? Or maybe my overall experience has just been dimmed by the service...

...ah the service. No sooner do they get you in, it feels like they want you out. Not happy with stacking the room with tables and bodies like a depressing human tetris game, they also want to speed up the service to the point of frantic. We had a few faceless waitresses, all dead behind the eyes, uninterested, stressed even? One weird aspect (that divided opinion on my table of 4) was that the knife and fork you use for your starter remains with you with the main. The waitress simply dropped them off the plate onto the table? Never had that before. The dinner moved along and we had a few bottles of wine. My partner repeatedly asked for water and did not receive it. When a waitress reappeared at out table, my partner asked again and was met with this reply:

'Yes, and can I ask a favour from you? Please can you quieten down as other people are complaining.'

Firstly as a paying customer I am not going to trade 'favours' It's not a favour to ask for water. Secondly, the restaurant was buzzy and loud, we were were loud but not out of turn, not nearly loud enough to receive a telling off from a source-faced waitress. When she did bring the water, she bought no glasses. Brilliant.

Needless to say we asked that the involuntary tip to be taken off.

In summary: This restaurant is a gimmick masquerading as an authentic French restaurant. The overall dining experience is rushed, with customers treated as bumbling idiots who are fed and watered, stripped of £30 and thrown back out onto the street. The food was good but the service was not and that's why I would not recommend this restaurant or ever eat there again.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank Shintree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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