I have been eating at this chain since I was 7 ( I'm now 34) both in France And in London. It used to be something special, great food at good prices. Saturday's visit left me really wondering if il ever go back. The service staff are so dammed rude( u get barked at if u dare to ask for butter- I had to order and pay for a cheese board to get a portion of butter for my 8 year old ) the portions and plates are smaller than they used to be, u are rushed thro Ur salad and told to keep it to the side if u not finished by time they want to give u Ur main! This defeats the point of an entree !! Wine ordered but was forgotten and again I was shouted at when I asked twice for it. And the price has been raised considerably for this pleasure!! I used to adore this place and so did everybody I recommended it too. Now I wonder if I was as pretentious as the loud rude city boys next to me and was really just deluded!! Unfortunately my daughter won't grow up Lovin this French institution as I did as I won't be taking her to a cheap, knock off version that this has become. Ps- it really does pain me to say this but please don't bother.
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