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“Good location, but Average hotel.”

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Club Quarters Hotel, Trafalgar Square
Ranked #198 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 29 November 2012

I booked this hotel on recommendation from a family member, in short it's about 30 second walk from Nelsons column, so the location is great, walking distance to hundreds of bars and restaurants like Jamie's Italian, and numerous others. Covent garden is a little further on, but rich with bars and trendy shopping etc.
The hotel is a shared building also incorporating The Grand, in all honesty it doesn't have the wow factor I was expecting as the lobby is very small and served by a self service check in, it lacks the personal experience I'd expect from a four star hotel.
The room (number 264) it's self was booked last minute so I wasn't surprised to find that my view was facing a white washed wall about 6 feet away.
The room was on the small side, and very hot, the air conditioning seemed to pump out hot air regardless of temperature setting. Turning it off and opening the window proved to be a more successful option.
The bed was superb, very comfortable, on a par with Premier inn, and Marriott beds.
The room comes equipped with a hair dryer, and umbrella, which were a nice touch.
The bathroom was adequate, but showing its age, and again on the small side. No bath either, just a shower, which wasn't a problem, but some people may expect both.
Boyds bar on the ground floor is a standard hotel bar set up, seating is limited but the bar tender was professional and polite.
Checkout was automated and painless. Overall a good stay, but the location of the hotel is the primary benefit of staying here.

Room Tip: Book early.
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  • Stayed: November 2012, travelled as a couple
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Thank DixonDMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,523 - 1,529 of 2,257 reviews

Reviewed 27 November 2012

This is our second time staying at this Club Quarters. Still a terrific location...Clean rooms, good service ..Plus we got early morning checkin so we were able to sleep after an overnight flight. definitely a great location..right off Trafalgar Square ..near the National Gallery as well as a short walk to the Thames and the Jubilee Bridge..Would definitely stay there again.Great rates for corporate or business people on weekends. Do inquire if you can snag one of these rates.

  • Stayed: November 2012, travelled with family
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Thank jrich1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

This is a good alternative to standard London hotels having a more residence feel, with an excellent restaurant and bar on the ground floor. The rooms are big by London standards and well equipped with excellent bathrooms. Free mineral water is a good touch, but the staff are the key difference particularly within the bar and restaurant who are very helpful and happy to help; even when the bar is closing! Breakfast can be a bit crowded but it is worth the wait compared with usual hotels as food quality is very good, just plan for a later start.

  • Stayed: November 2012, travelled on business
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Thank Nickg450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

I was very surprised at the poor service and quality of this hotel. If you need somewhere to rest your head then even a travel lodge or premier inn would be better. You pay for the location but the rooms are quite basic. When we checked in the girl behind the desk was quite rude, not making eye contact or smiling the whole time and giving abrupt answers to our questions. We asked for a queen bed and got a double. Had no glasses in our room and took 30 mins to get some sent up. When we checked out, services that we hadn't signed for had been added to our bill because they'd made a mistake with room numbers. They did refund immediately but seemed typical that this would happen.

  • Stayed: November 2012
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1  Thank ReneeMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

Here on business for an overnight. Travelling alone, so didn't use public areas. Used self check-in, as reception was small and busy on arrival. I did not ask for a smoker's room, but was allocated one, which stank. Rang reception and was asked to go to reception to collect new room key, after a long day I declined and asked to meet a member of staff at the alternative room. The staff member met me at the room, and let me in using a skeleton key, then told me to go to reception to get a new key, again I refused and asked for him to bring it to me, which he reluctantly agreed to do. Room service was OK, but nothing special. There was a microwave and empty fridge in the room, and the new room had a strong smell of disinfectant. At £175 per night with enough milk and coffee/ tea for 2 cups in a (small)double room, no biscuits, nothing in the fridge over priced under delivered, will not be returning. There are far better places to sleep.

  • Stayed: October 2012, travelled on business
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1  Thank Lincs-Lady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

We booked this not knowing much about the hotel, but on arrival we had stayed there before? This hotel is the same place as the "Grand at Trafalgar" and share the same entrance and facilities. The hotel looks very posh but is very nice and the staff but you at ease as soon as you arrive. the hotel allowed us to store our bags early even though the room was not ready. The room was very spacious and of a very good standard. Our room had a small kitchen area with cooker, sink, fidge and everthing you would need to eat in if required. No noise from the outside world even though we were directly on trafalgar square. Great location for the west end and shopping, would definately return as the price was reasonable.

Room Tip: weekend rates better than midweek as aimed at weekday business types.
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  • Stayed: October 2012, travelled with family
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Thank Phillip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2012

The location of the hotel is good for theatreland however it is very basic for the price (£200 for 1 night without breakfast). The room was clean but very small and had a tiny window making it feel very dark and opressive. There are much better places to stay for the same money.

  • Stayed: October 2012, travelled as a couple
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Thank Groves_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel, Trafalgar Square

Address: 8 Northumberland Avenue | Northumberland House, London WC2N 5BY, England
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#153 Luxury Hotel in London
#161 Business Hotel in London
#165 Romantic Hotel in London
#169 Family Hotel in London
Price Range: £125 - £309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Trafalgar Square 4*
Number of rooms: 234
Official Description (provided by the hotel):
Club Quarters, London - Trafalgar Square provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 234 rooms at Trafalgar Square within the restored, historic landmark, Northumberland House. Featuring a spectacular entry hall, first-class restaurants and state-of-the-art amenities including in-room ergonomic work-stations and complimentary Internet access, the hotel is a true find. Just steps away from The National Gallery, Big Ben, The Houses of Parliament, Buckingham Palace and other fabulous London attractions, the Club Quarters is an inspired destination for business or leisure travel. ... more   less 
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Also Known As:
Club Quarters At Trafalgar Square Hotel London

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