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“Going downhill rapidly”

Del'Aziz - Bermondsey
Ranked #12,499 of 24,404 Restaurants in London
More restaurant details
Restaurant details
Dining options: Dinner, After-hours, Breakfast, Buffet, Reservations
Neighbourhood: Southwark
Description: The specialist Eastern Mediterranean restaurant, boutique bakery, café, bar and gift shop, Del' Aziz invites you to discover the magic of the Maghreb on your doorstep in London's newest and hippest district, Bermondsey Square. From sun-up to sundown, from breakfast to dinner, coffee to cocktails, mezze to merguez sausages, charcuterie to couscous, Del' Aziz is a truly versatile treasure trove of foodie delights. Boasting a restaurant, lounge bar, bakery and gift shop, Del' Aziz has been created as a friendly and relaxed place for people to meet, shop, chat and enjoy exquisite food in unusual and beautiful surroundings.
Reviewed 19 November 2011

I have been a regular weekend diner at this venue almost since it opened. Up to now I have been happy to pay over the odds for a good quality breakfast and service to match. Over the past few weeks, things seem to be going rapidly downhill. A fortnight ago I was ignored for over five minutes whilst a couple of waitresses chatted away whilst clearing just ONE single table, I was then sat near a draughty door. More recently my visit was again a disappointment, a table was cleared but not wiped until I had to ask asked. Staff walk around disinterested in the diners, i.e., their customers, almost invariably avoiding eye contact. Only after three requests (the first of which was to a supervisor/manager) did I receive my bill, which adds a hefty and certainly these days, undeserving 12.5% service charge to any bill over £10. Whether the decline in service is related to the increased popularity of the farmers market held outside every saturday and thus has a steady flow of passing custom I am not sure: THIS regular local will be looking elsewhere in future.

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1  Thank Garfster_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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271 - 275 of 291 reviews

Reviewed 14 November 2011

When this place first opened it was a local favourite, mainly because of the excellent service. Sadly that has dropped off somewhat since then and service at the bar can be sluggish and food takes a while to appear. A saving grace is the ample brunches served - save it for a sunny morning when you can sit outside in the square. Otherwise food is good on the whole, except cakes which look better than they taste - dry and artificial on the whole

2  Thank bermondsey_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

Great buzz but no the best coffee on the street - great mint tea though

Thank SummerhouseKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

We love going for brunch, and having just returned from living in NZ where the standard is very high, we were not expecting to be impressed.
We sat in the front of the shop by the amazing cake display, there was a lovely bustling atmosphere and we were served promptly by very friendly and helpful staff. All around you are the produce for sale - wonderful pastas, crates of fresh oranges, fresh breads, salads, cured meats- which you can browse whilst waiting for your food.
The brunch menu was extensive, and you could choose any of the delicious looking cakes and pastries as well. We ordered a full breakfast, eggs benedict and gravlax with muffins. It isn't cheap ( full breakfast about £8.50) but everything that we ordered was delicious, well cooked and great quality. The portions were enormous and could easily feed two, and then you might have room for a pastry as well.
The coffee was especially delicious, served in huge mugs, but be warned - we all had caffeine shakes after our 1 cup, it is very strong! It is obviously popular as there was a constant stream of customers popping in for takeaways, probably encouraged by the morning deal - any coffee for £1.50.
I can't wait to go back and try something else. We really enjoyed ourselves, it felt like a great experience as well as a lovely meal.

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1  Thank jewelgirl_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2011

Have passed this place lots of times and was curious to try it out. Lovely surroundings, but they clearly don't care about food here. £20 for two berber-pancake breakfasts...berber pancakes are described as "fluffy" on the menu. We were served three incredibly dry lumps of sponge. Very difficult to eat, and when we pointed this out to the waitress (curious to know if any of their kitchen staff considered this edible), her reply was that this is how they were supposed to be and that they are not supposed to be eaten alone...if this is the case, why serve three on one plate and put them on a menu as a breakfast dish for over £6?

The food and service combined say very clearly "we don't care and we don't want you to come back".

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    • Atmosphere
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1  Thank baggiemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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