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“A miserable experience... again!”
1 of 5 bubbles Review of Del'Aziz - Bermondsey - CLOSED

Del'Aziz - Bermondsey
More restaurant details
Restaurant details
Good for: Child-friendly, Bar Scene, Groups
Dining options: Dinner, After-hours, Brunch, Breakfast, Lunch, Drinks, Buffet, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Neighbourhood: Southwark
Description: The specialist Eastern Mediterranean restaurant, boutique bakery, café, bar and gift shop, Del' Aziz invites you to discover the magic of the Maghreb on your doorstep in London's newest and hippest district, Bermondsey Square. From sun-up to sundown, from breakfast to dinner, coffee to cocktails, mezze to merguez sausages, charcuterie to couscous, Del' Aziz is a truly versatile treasure trove of foodie delights. Boasting a restaurant, lounge bar, bakery and gift shop, Del' Aziz has been created as a friendly and relaxed place for people to meet, shop, chat and enjoy exquisite food in unusual and beautiful surroundings.
London, United Kingdom
Level Contributor
79 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“A miserable experience... again!”
1 of 5 bubbles Reviewed 18 February 2014

My last review of this venue was in November 2011. I visited again for breakfast last weekend. Sad – though not altogether surprised – that little has improved. Premium prices should be accompanied by at least a half-decent level of service. This place continues to have poorly trained, poorly managed and miserable waiters lacking any customer skills or warmth (perhaps they model themselves on the miserable-looking maître d’ who walks around doing very little at all?), yelling to each other across the restaurant floor, not checking whether the food delivered meets expectations, then whipping plates away before the whole party has finished. Moreover, the quality of the food on this occasion has probably also gone downhill along with the service – an eggs florentine overladen with spinach as though it was going out of fashion, and eggs royal drowned in so much hollandaise sauce it should have come in a bowl. I will continue to avoid and go somewhere else in future. The bill for the aforementioned eggs Florentine, eggs royal and two medium lattes came to £23!!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Garfster_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

291 reviews from our community

Visitor rating
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    82
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
63 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Regularly great”
5 of 5 bubbles Reviewed 16 February 2014 via mobile

I used to live nearby and visited Del Aziz for a take out order or sit down lunch at least once a month. I always found the customer service to be excellent and the food delicious. The take away cakes in particular were a favourite with friends and family thoroughly enjoying them too.

Visited March 2013
Helpful?
Thank Clareball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“was a nice place to eat.”
3 of 5 bubbles Reviewed 10 February 2014

the food was nice and the service was good and it wasent to exspensive. had a good time over all and recommend.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank roug307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
64 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Chain cannot keep up”
1 of 5 bubbles Reviewed 4 February 2014 via mobile

Quality of a chain restaurant like this compares badly with superb restaurants 500 yards away (Zucca, Jose etc) on Bermondsey Street.
On a positive note breakfast great & best place for wonderful cakes for miles.

Helpful?
1 Thank CaptainWillard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Abysmal food and unprofessional staff”
1 of 5 bubbles Reviewed 26 January 2014

Went in for a Sunday lunch and was greeted by an unprofessional maître' d who wouldn't take a simple order for coffee...unusual. I then waited 15 minutes for a simple americano having waited 8-10 minutes for a waitress. I asked for a simple sandwich which, upon arrival, looked like it had been slapped together for a child's school lunch...akin to eating cardboard. Clueless management, appalling food and inexplicable waiting times. AVOID at all costs. Tables around me also visibly annoyed at the delays.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank DylanB85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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