The room we had, no 315, was at the top of the building. To get there we had to lug cases up 3 flights of narrow stairs. The bed was squashed up against the wall and the mattress was so soft that you felt as if you were going to roll off the edge. The wardrobe looked like a very cheap diy job. The bathroom was the size of a bath. Outside was Warwick Road, it appears to be a main thoroughfare. You hear traffic all day and night, made even worse by the fact you will get ambulances going through with sirens blazing, even in the early hours of the morning. The room is stifling hot. If you open the window, you cannot hear yourself think with the noise outside. There is a fan, which doesn't help. There is no air conditioning.
We booked the apartment as being fully serviced. This basically means they pull the duvet (too thick for the time of year) and put a few clean towels out. The apartment is self-catering. We did cook a meal, but with only a saucepan and a frying pan, two hobs and a microwave, you are restricted to what you can cook. Being fully serviced, we were expecting the used cookware and plates etc to be washed by the next evening. When we arrived back in the evening we found nothing had been washed. We also found none of the bins had been emptied. We have stayed in other fully serviced apartments and everything has been cleaned and tidied away.
The shower, although hot, provides you with a trickle of water. The toilet seat is not seated properly on the toilet, so you are not sitting properly on it. The fridge requires defrosting and the kitchen sink does not drain properly. The carpet in the room and on the stairs looks as if it needs a thorough clean.
The whole room, looks as if it has been created on the cheap and with no care put in to it. It is not an apartment, it is far too small to deserve that title, It is just a cheap room in London.
- Official Description (provided by the hotel):
- Apartments features include private ensuite facilities with showers, televisions and fully equipped kitchenettes with a full range of utensils. Dylan Apartments Kensington is only a few steps away from Earl's Court Tube Station and "Exhibition Centre". ... more less
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- Also Known As:
- Dylan Kensington Hotel London