Stayed here last weekend and it was absolutely terrible. The room had single glazing and the window had a crack in it so it felt like the road noise was literally in the room with us so no sleep for 3 nights. The room wasn't especially clean when we went in. Everything was so obviously cheap an for us Aussies we are paying 150 AUD a night and that is not cheap at all. Didn't even provide tea bags and a sachet of shampoo and conditioner. I understand as people are saying it is an apartment and not a hotel, well it didn't even act like an apartment. The fridge completely froze the milk we bought and so the next day I adjusted the settings and still, no luck and everything frozen. There was no washing up liquid and all of the cutlery and crockery was odds. The people on reception always acted as if they'd never seen us before in their lives, we borrowed an iron and there was no ironing board and clearly people had previously ironed on the carpet as there were iron marks. To add insult to injury if you want to leave your luggage there after you check out they charge you ten pounds.
- Official Description (provided by the hotel):
- Apartments features include private ensuite facilities with showers, televisions and fully equipped kitchenettes with a full range of utensils. Dylan Apartments Kensington is only a few steps away from Earl's Court Tube Station and "Exhibition Centre". ... more less
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- Also Known As:
- Dylan Kensington Hotel London