The location is superb, more central would be difficult to find, especially for any business in The City. On arrival, reception was friendly enough and the room was very well appointed. Unfortunately, the 'climate control' fan in the room was very very loud - I was immediately moved to the room next door which was also a lovely, well appointed room, and perfectly quiet when the air con was on.
The problems began, however, when I went to bed. The bed was like a sheet of wood with a thick lumpy mattress cover on it. Nigh on impossible to get a decent sleep... Get up in the morning, tired as anything - a shower will wake me up, right?! Well, unless there's not enough water pressure to make the shower actually work, that is!
Reception were most apologetic and said that it would be fixed before my return at the end of the day, or I would be moved rooms if the problem couldn't be addressed.
My mistake was in not checking that evening. Nothing was said to me on my return so I assumed that the shower was fixed.
Unfortunately, after a second night's tossing and turning, the shower was little better - I had to dance around under the dribble to rinse off. Nothing like the "power shower" you would expect by looking at it.
All in all, the hotel is absolutely lovely on the surface - but underneath, it's really lacking in the comfort and simple amenities that should be present to be a 4* hotel. Beauty, as they say, is only skin deep.
The absolute basics anyone wants in a hotel - a comfortable bed and a decent shower were - sadly missing here.
And - just in case management actually looks at these reviews - had I be asked upon checkout "How was your stay?", I would have happily responded - but I wasn't even asked that. Merely asked if I was paying with the credit card on file.
- Official Description (provided by the hotel):
- Situated near the Museum of London, the Barbican Centre and St Paul’s Cathedral, Apex London Wall Hotel is accessible and conveniently located. Liverpool Street Station and Moorgate are just a few minutes’ walk away so you’ll be ideally placed for a business or leisure stay. The hotel has 89 rooms and suites, which are all modern, spacious and equipped with amenities. Each room features a 40” LCD TV with Sky Sports channels, complimentary high-speed Wi-Fi and Elemis toiletries. Take advantage of the hotel’s fitness studio to keep fit during your break or taste some of the city’s best food at Off the Wall Restaurant, where a variety of European inspired dishes fill the menu. Above the exceptional facilities and convenient location, it’s the warm, friendly welcome that ensures your stay is perfect at Apex City of London. ... more less
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