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“Fabulous hotel-definitely stay here!”

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Apex London Wall Hotel
Ranked #44 of 1,063 Hotels in London
Certificate of Excellence
Guildford
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous hotel-definitely stay here!”
Reviewed 1 March 2010

This is a lovely(and relatively new) hotel in an interesting area of the City of London. Couldn't fault anything about the hotel on our stay:the service was excellent,and the rooms and public areas smart and modern. We had a wonderful time and are planning our next stay.

  • Stayed February 2010, travelled as a couple
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Helpful?
Thank Snowleopard59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London
Level Contributor
75 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 28 February 2010

Having stayed at the other London Apex at Tower Hill I was curious to try the new one at London Wall so when an offer came through (£102 for a deluxe room) I was happy to road test it.

As with TH, rooms are beautifully designed and furnished. Quiet despite lots of people staying, 2 TV's, and Blu ray/DVD player. Spacious bathroom with walk in power shower. Superb service at reception, bar and room service (breakfast). Friendly, charming staff all round. Discreet turndown service (I was out but 'gradually' noticed!). Choice of a la carte or full english breakfastfor £10. Efficient, effective air con/heating.

Wonderful beds and pillows.

Location is less 'handy' for tourists/leisure travellers however. 5 mins from Moorgate or Bank stations and numerous buses but no Tower of London on the doorstep. Lots of buses though.

Only v minor 'princess' quibbles - instant not real coffee, and no shower cap/cotton wool, complimentary paper delivered but not in bag! Not deal breakers however.

(I don't understand the comment about building - there is no building work going on and everything is still immaculate as you might expect of a hotel open for 3 months.)

Limited food choice (although room service is reasonably priced) - but you are 10 mins by bus or 20 mins on foot from reasonably priced restuarants at St Pauls and there is a scattering of restos and fast food places nearby.

I am looking forward to staying again as soon as diary permits.

  • Stayed February 2010
    • Value
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Helpful?
Thank parklandwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2010

Cool interior - food horribly inferior - service non existent.

Stayed February 2010, travelled with family
Helpful?
2 Thank Orlando22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, UK
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 24 February 2010

The other Apex in City of London is already a favourite and this new hotel is even better. Breakfast is served, not a buffet, with highly attentive staff keen to serve you seconds if required. Romms are lovely with beautiful bathrooms and a huge tv screen with plenty of channels. Free water and biscuits and a fridge rather than a rip-off mini-bar. Cocktails excellent and reasonably priced for a top hotel in London. Interesting location; great for BARBICAN concerts. 76 bus from Waterloo and easy access to lots of bus routes. Staff outstandingly friendly and helpful.

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
Thank gurneyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
Reviewed 17 February 2010

I stayed at the hotel recently for one night in February. Before booking I'd visited the hotel and was kindly shown the superior and deluxe rooms. Both were absolutely fantastic, clean and very stylish. I've seen other more expensive hotels which just don't compare to the standard of rooms that the Apex London Wall has to offer. In the end despite booking a superior room, to my delight I was upgraded to a deluxe room for free. The room was spacious and nicely laid out with a simply stunning bathroom and two large flatscreen TVs. Throughout my stay, the staff were friendly and always had a smile on their faces. My girlfriend and I had an amazing weekend and the hotel definitely earned me a lot of brownie points! We would definitely go back there in the future. and my only regret is that we didn't stay there longer!! So if you're after a luxurious hotel for good value then look no further than this hotel.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Rainbow_24PS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton UK
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 February 2010

This is an excellent hotel, which is in a very quiet area at the weekend. Surrounded mostly by banking offices and large offices, it's an 2 easy tube stops from the centre of everything, but quiet once you are back in your room., Great breakfast and very helpful staff. Worth staying here compared to prices charged in a more central location.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SouthamptonMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 February 2010

After the other Apex up near Tower Hill, we came to the new one with high expectations. Sadly, the hotel had only been open a few days, and our time there was marred with teething problems and a less than optimal response to them from the staff. Construction was still going on, so there was a fair bit of the usual residue (dust, noise, paint fumes, etc), and it was clear that a lot of the internal systems were yet to settle down. Housekeeping was a problem - after a long day trip to Cambridge, we returned to find the room hadn't been cleaned, and had to call to request it. The following night we returned (after 6pm) to find housekeeping actually in the room, so we had to wait for them to finish. The concept of two towel sets (one bathmat, two bath towels, two hand towels, two facewashers) seemed beyond them and they didn't manage to get that right on any of the three nights.

When going downstairs to have a chat to the Duty Manager about all not going to plan (intending to be somewhat understanding about the teething issues in a brand new hotel but indicating it really wasn't what we expected from Apex) we were fobbed off to the head of Reception who seemed to think the solution was complimentary breakfast the next day (when we really just wanted some attention to the deficient areas).

It only hit me on the last day that, in trying to be absolutely perfect, they were putting themselves under so much pressure that they were missing the basics. Everyone needed to relax a little and concentrate on getting the important things right.

I'd still recommend this hotel if you want a place right in the middle of the City (where it's nice and quiet on weekend but close to everything you'll want to see) - judging by other reviews, it looks like they've ironed out some of the initial problems from when they first opened.

  • Stayed November 2009, travelled as a couple
    • Value
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Helpful?
Thank veedubmelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apex London Wall Hotel

Property: Apex London Wall Hotel
Address: 7-9 Copthall Avenue, London EC2R 7NJ, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 1,063 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Apex London Wall Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
Located in the heart of the City, this four star deluxe hotel has 89 spacious en-suite rooms with a choice of city, superior, deluxe and suites. The rooms include 40" LED TV, Bose SoundDock MP3 dock, fridge, safe, spacious walk-in power shower, large desk, ground coffee and selected teas, luxury toiletries, iron and ironing board, free Wi-Fi and local calls. Other facilities include Off the Wall Lounge Bar and Restaurant, and Gym. ... more   less 
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