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“A very nice and cozy hotel”

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Best Western Maitrise Hotel
Ranked #787 of 1,072 Hotels in London
Reviewed 4 May 2014

That was a very nice and pleasant hotel:
- located near 2 metro stations and bus-station, Tesco, Starbucks, Primark, Post office, Abbey road etc
- breakfast continental includes toasts with butter and few types of jam, yogurt with fresh fruits and small croissants, never felt hungry till 3-4 pm;)
- rooms are small that's true, but it's all made very smart and cozy, two persons don't feel uncomfortable, I loved a warm wardrobe where we set our rainy wet clothes
- also firstly seemed to be very unfreshy, cause windows never open, but it was made for safety and it's fair; so we had to use condition almost every time
- we lived in the 4th floor and one question I wanted to ask - why is that a small balcony which doesn't let see through the street?
- for room-cleaning you just leave a CLEAN button enlighten, few times we didn't left light but it was cleaned anyways ( we didn't mind:))
- bath and shower worked properly, and there was a towels warmer - good that it wasn't a traditional British washer - I was kind of frightened:)

Well, we liked this hotel very much and even being a way too picky I do not regret we've chosen this hotel! BUT the best thing we had is a stuff attitude! We came about midnight after long flight and acquaintance with a London metro (euuphhh) and a very-very nice guy at receiption met us like a long-waited guests. And every morning when we're leaving hotel and every evening all stuff were very helpful and lovely!

  • Stayed: April 2014, travelled as a couple
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1  Thank LaraSmirnoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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486 - 492 of 991 reviews

Reviewed 25 April 2014

a well presented, clean and quiet hotel near to tube and overland stations and very convenient for the heart of London. The breakfast was superb and the beds comfortable. Everything from lifts to the very efficient double glazing contributed to a quiet stay and a good night's sleep.

Room Tip: we paid for the executive room and you do need the air conditioning
  • Stayed: April 2014, travelled with friends
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Thank Lindsaybrewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Lovely place to stay, worth the money if you're going to be there constantly. Shower was lovely and very powerful rooms were a nice size & very clean. Only had a tiny window that had a wall opposite. Walking distance from a tube that takes you into the centre, opposite a club and tesco express.

  • Stayed: April 2014
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Thank Teemariexx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Last minute cheap weekend away for us, good location for the price. Very quiet inside hotel, considering where the hotel is located... main road and a club directly oppoiste. Our room was on the front directly opposite the club and didnt really hear anything. Possibly because the windows did not open, which was disappointing as it would have been nice to let some air in during the day whilst we were out. but the air con was relatively sufficient. The bathroom wasnt very clean on arrival, alot of long hairs everywhere which being two blokes, certaily wasnt ours and sticky fingerprints on mirror. However the bed was definately clean and on the second day the bathroom was spotless. Check out took about 40 mintues as the poor girl was strugging to cope on her own, not being helped by the card machine not working and having to go over to tesco to get cash out.
However, these were only small things, but hassles worth pointing out, we would certainly stay here again though.

  • Stayed: February 2014, travelled as a couple
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Thank Trevdard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Very nice hotel, in a good neighborhood, not far from the city center. Public transportation, supermarket, restaurants, cafeterias nearby. Nice staff, a modern and clean hotel. Good breakfast, served in a nice room. Great for a city trip. I would recommend this hotel and definitely a place to stay the next time visiting London. Nothing bad to say.

Stayed: December 2013, travelled as a couple
Thank Francisco P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

Friendly hotel with nice and helpful staff.
Clean room and free wifi.
The roomsize was ok and the bed was comfy. Didn't like the double duvet and the fact that the window couldn't be opened. Temperature in the room was high, but aircondition functioned perfectly.
Not the biggest breakfast bufet, but ok for our 5 night stay.
Very close to tube and bus. Recomend to try the taxi-company around the corner of the hotel for transport to the airport. Very cheap with pick-up at the hotel.

  • Stayed: March 2014, travelled with family
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Thank Lottie7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fawad S, General Manager at Best Western Maitrise Hotel, responded to this reviewResponded 17 April 2014

Dear Reviewer,

Thank you for sharing your great experience with the trip advisor community.

Your buisness is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0208799 3850 or for the better rates aswell call the above no and we will beat all the websites.

Thank you again for taking the time out to share your expereince. We appreciate all your comments.

Yours sincerely,

Fawad and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014 via mobile

Stayed at QMH for 3 nights with my husband, great little hotel with friendly, helpful staff. Check in was swift, room was very cosy, access to free wifi was a lovely touch as was having a fridge in the room to use as we wanted. The only grumble was a strange smell that came from the plughole in the shower, however once the shower was turned on for a few mins, the smell disappeared. Breakfast was continental, there was plenty of it too. This is a great little gem of a hotel on kilburn high road and one I shall be back to in a few months time. Getting into Central London is a doddle, kilburn park stn is around the corner and a link on the bakerloo line. Can't wait to return :)

  • Stayed: March 2014
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    • Rooms
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1  Thank TeaLady86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fawad S, General Manager at Best Western Maitrise Hotel, responded to this reviewResponded 17 April 2014

Dear Reviewer,

Thank you for sharing your great experience with the trip advisor community.

Your buisness is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0208799 3850 or for the better rates aswell call the above no and we will beat all the websites.

Thank you again for taking the time out to share your expereince. We appreciate all your comments.

Yours sincerely,

Fawad and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Maitrise Hotel

Address: 53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England (Formerly The Quality Maitrise Hotel)
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #787 of 1,072 Hotels in London
Price Range: £76 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Maitrise Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
BEST WESTERN Maitrise Hotel is a 4 star boutique hotel, located in London's fashionable Maida Vale. The hotel opened its doors in summer 2009 following extensive refurbishment of a locally listed Victorian fronted building. ... more   less 
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