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“Brilliant!” 5 of 5 bubbles
Review of Premier Inn London Victoria Hotel

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Premier Inn London Victoria Hotel
Ranked #160 of 1,089 Hotels in London
Certificate of Excellence
Plymouth, United Kingdom
1 review
“Brilliant!”
5 of 5 bubbles Reviewed 30 June 2014

Overall a very good experience. The staff were very professional at what they did! Couldn't do enough, everything they did for my Girlfriend and I was with a curteous helpful, freindly manner. Nothing was too much trouble for them!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vince N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 12 July 2014
Dear Vince N,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am thrilled that overall you experienced a wonderful stay with us. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff Professional, courteous and helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,268 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
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English first
Nuneaton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Just returned from a stay, te staff here are so nice and helpful, the customer really comes first. Great location, a few minutes walk from Victoria stations. Good range of restaurants locally too. On arrival and departure we used the handy luggage service which was great being so near the station. Will definitely return.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SandraE2608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 12 July 2014
Dear SandraE2608,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a good stay with us and found the location of great use to you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff nice and helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SURREY
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

Stayed here as we were going to see Billy Elliot at the theatre which is a very short walk from this hotel. Staff very helpful, room nice if a little on the small side, breakfast good, good evening meal. We would love to use this hotel again if in the area.Thank you to all the staff for a very enjoyable stay.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank carolsimpson14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 12 July 2014
Dear carolsimpson14,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am delighted that you experienced an enjoyable stay with us and found the room nice, and the location of great use to you, as well as the breakfast good. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff very helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Thank you for a great stay, the food is always spot on, and I always enjoy my stay.
Looking forward to staying with you again, as nothing was too much trouble. Including getting taxis ordered, directions etc

Room Tip: Use laterooms.com or premier website
See more room tips
  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Petrina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 28 June 2014
Dear Petrina,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a wonderful stay with us yet again as well as the food at the hotel spot on. At Premier Inn our aim is to deliver excellent service to every guest who stays with us, we look forward in welcoming you back.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, England
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Yet another Premier Inn which did not disappoint. I love the reliability: we needed to stay in this rather expensive area of London, but for a reasonable price all the usual Premier Inn facilities were there - a really comfy bed, decent air conditioning, brilliant breakfast, nice staff. One slight problem with some of the London ones is that the rooms in these old buildings can be very small, and in fact it was not possible to use the desk because the bed left no space to sit in the chair - if on a business trip, it may be worth asking for a room large enough for this to be possible! Although compact, it was a lovely light room overlooking the square, newly decorated and spotlessly clean. Another elderly-building problem is that you can hear some noise from other rooms, but overall it was a fairly quiet stay. It's a great location near Victoria Station, and an easy walk to Buckingham Palace and the Mall. Wouldn't hesitate to use again.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Penny Scudamore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 28 June 2014
Dear Penny Scudamore,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am Thrilled that you experienced a good stay with us and found the room clean, comfortable and the location of great use to you, as well as the breakfast brilliant. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff friendly.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mountain View, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

This is a great hotel in a great location. My biggest compliments:
- CLEAN!!
- friendly staff
- great breakfast service & value
- fantastic location (very close to Buckingham Palace)

It was a bit confusing to find our room, and had to navigate both lift + stairs to finally find it. Also, the exit out of Victoria Station (National Rail / Underground) that is closest to the hotel is completely unintuitive. Nearly each time we exited the station, we had to walk all the way around the station to get to the hotel. Only after going to the station from the hotel can you try to remember and make your way out of the station toward the hotel. Inside the station, you have to follow the signs to the "Car Park", which is near all of the shops, up the escalators from the main floor of the station.

Room Tip: Room 122 was a VERY roomy "family" room made of a queen bed, and one twin on either side o...
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sfcloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 28 June 2014
Dear sfcloud,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am delighted that you experienced a wonderful stay with us and found the room clean and our location fantastic for you, as well as the breakfast great At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff friendly.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jarrow, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

This hotel is very near to Victoria Underground Station. The staff working in the hotel were very friendly and ever so helpful. Our room was located on the 5th floor and the room was very well organised. When I entered the room, there's a cabinet on my left with the tv and coffee making facilites and to hang clothes and put your bags/shoes, followed by a full length mirror, then the door to the bathroom/toilet, followed by a window and below the window was a table and chair. On the right of the door was the bed. It was comfortable but I found the pillows very thin.
The bathroom/toilet were compact but just nice. We got the dinner and breakfast combo. The food was great and breakfast was simple. The restaurant is on the ground level.

Room Tip: I liked the room on the 5th floor.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bably80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 28 June 2014
Dear bably80,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced an enjoyable stay with us and found the room comfortable and well organised, and our location assessable for you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff very friendly and helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Victoria Hotel

Property: Premier Inn London Victoria Hotel
Address: 82 - 83 Eccleston Square | Off 55 Gillingham Street, London SW1V 1PS, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#167 Romantic Hotel in London
#212 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Victoria Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more   less 
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Also Known As:
Premier Inn London Victoria Hotel London

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