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“Great hotel in great location”

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Premier Inn London Victoria Hotel
Ranked #195 of 1,069 Hotels in London
Certificate of Excellence
Haddington, United Kingdom
1 review
“Great hotel in great location”
Reviewed 14 July 2014

Very nice Premier Inn. Excellect location - close to Buckingham Palace and Victoria Coach Station. Friendly staff. More expensive than some Premier Inns but understandable given location and time of year.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 27 July 2014
Dear Vicky P,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a great stay with us and found the location of the hotel excellent for you. At Premier Inn our aim is to deliver great service to every guest who stays with us so it is a pleasure to hear that you found our staff friendly.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
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English first
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014 via mobile

Stayed here on a weekend away with the wife. Whilst the room was fairly basic, it was clean and comfortable and after reading some of the reviews of the other hotels in the area, this was a relief. Staff were extremely helpful and gave us some solid recommendations on what to do and where to eat. Location-wise: it's walking distance to most tourist attractions, but is still relatively quiet and relaxed, especially for London. There are some great pubs and restaurants in the area, but be aware that if you're looking for a late night drink, everything closes at 11:30 or 12 at the latest.

Stayed July 2014, travelled as a couple
Helpful?
Thank jharper783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear Nuts4TravelSeattle,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am happy that you experienced a pleasant stay with us and found the room clean and comfortable, as well as our location useful to you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff extremely helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level 5 Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 July 2014

The location of this hotel is excellent, just a few blocks from Victoria Station. Victoria Station has the Gatwick Express which gets you out to Gatwick Airport quickly. The hotel is a good value for the money, especially in expensive London. My room overlooked the road but it was very quiet! The windows were well glazed. There is a good breakfast with lots of choices and the room is basic but comfortable. The staff at this hotel were extremely helpful and went out of their way to help me with a cell phone issue. The only thing to dislike is the lack of free wi fi.

  • Stayed May 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Nuts4TravelSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear Nuts4TravelSeattle,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am thrilled that you experienced an enjoyable stay with us and found the location excellent, room quiet and comfortable, as well as the breakfast of a good selection. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff extremely helpful.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 July 2014

Rooms clean an decorated in the standard Premier Inn style. (Unfortunately this means that the towel rail and bedside shelf were only 30cm wide even though there was space larger fixtures. Power outlets were plentiful and in helpful locations (not hidden behind furniture as in many hotels.) There are no drawers or doors on cupboards, just open shelving and a short rail with a few clothes hangers. There was no comfortable chair to relax in. All of the above tends to make the hotel suitable for one-night stays rather than longer stays, especially as there was no room safe for valuables. It is possible to leave valuables at reception in a deposit box, but this entails finding a qualified member of staff (not all of whom are authorised to use the deposit box) and sealing the valuables into an envelope. It's rather inconvenient.

Bathroom supplies are limited to shampoo / body wash. No tissues or solid soap.

The room had a kettle, tea, coffee and some long-time milk. There is no refridgerator.

There are several good breakfast / lunch options on Wilton Road.

Room Tip: The room configuration in this hotels varies a lot because it is a conversion of older buildings. Ho...
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  • Stayed June 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Hedgy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear Hedgy,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am glad that you experienced a fine stay with us and found the room clean. At Premier Inn our aim is to deliver excellent service to every guest who stays with us, Everything you have mention in your review has been taken into account and we are in working progress of improving our facilities

We look forward in welcoming you back in the future

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2014

For those of us always hoping for something good but cheap at a good location there is often much disappointment when it comes to London hotels. This one gets a thumbs up. Affordable - breakfast and wifi extra - but why pay for a hotel breakfast when you can buy a great sandwich at Sainsbury´s or M&S around the corner and have a picnic in St. James Park an easy 10 minute walk away? Wifi only 3 pounds for 24 hours. The room was perfect - clean, comfortable with tv, kettle and tea/coffee selection, hair-dryer. Service was good. No funny smells and complete quiet. Right outside Victoria rail station. Highly recommended.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank yael_levin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear yael_levin,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am delighted that you experienced an enjoyable stay with us and found the room clean and comfortable, as well as the location of good use to you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us.

We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014

A very pleasant place to stay, very clean, good food, and excellent value for money. Very close to the underground, bus station, and mainline station, which makes it a very convenient place to stay for sightseeing.


  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ros W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear Ros W,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a pleasant stay with us and found the location convenient for you, as well as the breakfast good. At Premier Inn our aim is to deliver excellent service to every guest who stays with us.


We look forward in welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 8 July 2014

All was as expected except the beds which were not good! The location was excellent for us - we stayed 2 nights in London before going on to Wimbledon - we would stay here again if they improved the quality of the beds & the shower facilities!



  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PallotJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this review, 13 July 2014
Dear PallotJersey,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am glad that you found our location excellent for you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us, however on this occasion we have failed to do so my apologies. Everything you have mentioned in your review has been taken into account and we are in working progress of improving our facilities.

We look forward in welcoming you back in the future

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Victoria Hotel

Property: Premier Inn London Victoria Hotel
Address: 82-83 Eccleston Square | Off 55 Gillingham Street, London SW1V 1PS, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#167 Romantic Hotel in London
#212 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Victoria Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more   less 
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Also Known As:
Premier Inn London Victoria Hotel London

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