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“Great location & customer service”

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Premier Inn London Victoria Hotel
Ranked #199 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 17 July 2014

Close to Victoria rail, tube & bus stations so great public transport links. Staff were all very friendly & helpful & we really appreciated being able to leave our luggage after check-out for no additional charge. Wi-fi at £3 per day.

  • Stayed: July 2014, travelled with family
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Thank Fiona W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear Fiona W,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a great stay with us and found the location of good use to you. At Premier Inn our aim is to deliver great service to every guest who stays with us so it is a pleasure to hear that you found our staff very helpful and friendly.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,037 - 1,043 of 2,500 reviews

Reviewed 17 July 2014

A hotel that really lives up to all the advertising. Great room, both comfortable and clean. Also surprisingly spacious. Fantastic staff, very welcoming and helpful. It shows that they all enjoy their jobs. Breakfast was great too and really good value. Recommended very highly.

  • Stayed: July 2014, travelled as a couple
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Thank John_SBiggleswade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear John_SBiggleswade,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am happy that you experienced a great stay with us and found the room spacious, clean and comfortable, as well as the breakfast of a good value. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff fantastic and welcoming.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Clean and comfortable hotel, staff very helpful, very good meal package price, good bar, very close to Victoria rail, tube and coach stations. Will definitely visit again if in London. in room wifi is free for 30mins per day. Only downside was no in room safe, but they do have safe deposit boxes in reception.

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
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Thank noelrawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear noelrawson,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am thrilled that you experienced a good stay with us and found the hotel clean and comfortable, as well as the breakfast a good value. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff very helpful.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

The hotel was pleasant, the room was clean, service was very good, staff were very friendly.
The hotel is located not too far away from Victoria station, but the railway side of it. which means - to get to central London, you'd have to walk to the other side of the station (a long walk, especially at the end of the day). Also - Victoria station is not quite so central as we needed, each trip in the underground meant many train changes. To get from the hotel to Covent Garden to see a play took over 40 minutes. I wish we went to the Leicester Sq. Premier Inn instead... as our short trip was all about theater and food, and we wasted most of it traveling back and forth from the hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank moekd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear moekd,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am content that you experienced a pleasant stay with us and found the room clean. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff very friendly.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Stayed here with our daughter for a family wedding. Staff were very helpful in allowing us early check in so that we could get ready before the event. Generally the location is very good, rooms quiet, clean and comfortable. The only down side is that windows are sealed shut and even in a hot humid London summer I don't want to sleep all night with the aircon on. It may be a noise reduction method but the guest should at least have a choice to open the window. Good value for a family room which isnt readily available in this area of London.

  • Stayed: July 2014, travelled with family
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Thank AliH27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear AliH27,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am delighted that you and your family experienced a good stay with us and found the hotel clean, comfortable and quiet as well as our location of good use to you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff very helpful.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Very nice Premier Inn. Excellect location - close to Buckingham Palace and Victoria Coach Station. Friendly staff. More expensive than some Premier Inns but understandable given location and time of year.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Vicki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 27 July 2014

Dear Vicky P,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am pleased that you experienced a great stay with us and found the location of the hotel excellent for you. At Premier Inn our aim is to deliver great service to every guest who stays with us so it is a pleasure to hear that you found our staff friendly.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

Stayed here on a weekend away with the wife. Whilst the room was fairly basic, it was clean and comfortable and after reading some of the reviews of the other hotels in the area, this was a relief. Staff were extremely helpful and gave us some solid recommendations on what to do and where to eat. Location-wise: it's walking distance to most tourist attractions, but is still relatively quiet and relaxed, especially for London. There are some great pubs and restaurants in the area, but be aware that if you're looking for a late night drink, everything closes at 11:30 or 12 at the latest.

Stayed: July 2014, travelled as a couple
Thank jharper783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London Victoria P, Manager at Premier Inn London Victoria Hotel, responded to this reviewResponded 13 July 2014

Dear Nuts4TravelSeattle,

Thank you for taking the time to respond to Trip Advisor with regards to your stay at Premier Inn London Victoria.

I am happy that you experienced a pleasant stay with us and found the room clean and comfortable, as well as our location useful to you. At Premier Inn our aim is to deliver excellent service to every guest who stays with us so it is a pleasure to hear that you found our staff extremely helpful.

We look forward in welcoming you back

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Victoria Hotel

Address: 82-83 Eccleston Square | Off 55 Gillingham Street, London SW1V 1PS, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#167 Romantic Hotel in London
#212 Business Hotel in London
Price Range: £110 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Victoria Hotel 3*
Number of rooms: 110
Official Description (provided by the hotel):
In the heart of the capital with Big Ben, Westminster Abbey and Buckingham Palace around the corner. ... more   less 
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Also Known As:
Premier Inn London Victoria Hotel London

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