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“Location location location!” 5 of 5 bubbles
Review of Civil Service Club

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Civil Service Club
Ranked #137 of 567 London B&B and Inns
Certificate of Excellence
Derbyshire, UK
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Location location location!”
5 of 5 bubbles Reviewed 19 July 2013

First off I will say this is a private club rather than hotel as such but wow what a location, and a nice cheap option for a London club for anyone in the civil service or working for a company that was once civil service! Working in Whitehall, just at the end of the street, want to visit the National Gallary and Trafalgar Square, about 2 min walk around the corner. Coming by train? Charing Cross and Embankment tube at the other end of the street. London Eye, The Mall, Houses of Parliament all within a few minutes.
Rooms fairly standard London budget hotel (thinking Comfort Inn, Holiday Inn Express etc) a bit cheaper but as I say way better location than most of those. Air con in all the rooms which was certainly welcome as London was well into 30s when I was there.
Only ate breakfast there but everything was freshly cooked to order rather the usual London offering of luke warm buffet. Staff very pleasant and helpful and certainly treat you as a member rather than a customer.

Room Tip: The lift only covers 4 of the 5 floors so let them know if you find stairs difficult
See more room tips
  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank davkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
    35
    29
    11
    6
    4
See reviews for
4
16
6
25
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Tamworth, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

My daughter is a civil servant and booked this hotel for me for my week in London. I was given a large double room. My package included 4 evening meals, which I didn't need, but the helpful receptionist explained that it was still cheaper to take the package than book room only. In the event, I was able to take those prepaid meals at lunchtime. The place is a little dated, but that adds to its charm. An ideal base for sightseeing, within walking distance of a lot of places. The Met horse stables are a couple of doors away, which means that you will often get the chance to see the beautiful horses returning from work. The staff were friendly and helpful and the reasonable bar prices make it a good choice fro lunch. My only minus is that I returned from the Stones concert before midnight, only to find the gate locked- had to ring for the porter to let me in. Otherwise a thoroughly enjoyable stay

Room Tip: Only 1 lift, so may be a wait around mealtimes
See more room tips
  • Stayed July 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Janet O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tavira, Portugal
Level Contributor
179 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 19 June 2013

The hotel is in a very good position near Trafalgar Square, The Mall, The London Eye (across the river), Charing Cross Station etc. Inside the building is showing signs of its age; there is only one four person lift to the fourth floor, and if you are on the fifth, then you have to climb a narrow staircase. Rooms are a bit on the small side - fine for a couple of nights, but not much longer - a little claustrophobic! Food is fine, no complaints. Service is good.

  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 June 2013

Front desk staff couldn't have been more helpful after travel agent muddled booking, also explaining how the Club was organised for Civil Servants

Large and comfortable room (505), super fast free wifi (fast enough to watch iPlayer) and plenty of sachets of tea/coffee. However, the shower temp. control was highly erratic and the lift goes to floor 4 with some quite narrow stairs to 5. I slept very well, no road noise or folks slamming doors.

Good range of beers in the bar, reasonably priced for London; the bar is thankfully old skool with no musak or games machines. Didn't dine in as the restaurant is closed Mondays, however the full English breakfast was good with decent quality bacon and sausage.

Location is just minutes walk from Trafalgar Square, Charing X is nearest tube I reckon.

Paid £95 B&B which I thought good value for money all in all and would certainly go back.

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emteq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 17 February 2013 via mobile

The club is right in the centre of London easy access to everywhere. The rooms are very clean but club in general a little tired. Being a bit snobbish if comparing it to a 5 star hotel, but certainly much better than a travel lodge or similar... Good value bar with good prices and god value if basic food. Breakfast is excellent all cooked to order better than nothing 5 star hotel.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Ji57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wool Dorset
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 20 November 2012

Stayed over the weekend 17/18 November, Rooms are fine though a little small but adequate.
Well placed for central London near to Embankment tube.
Flatscreen TV with Freeview, coffee and tea making facilties.
Evening meal is very reasonable at £16.00 for 3 courses.Well cooked and tasty.
Let down by chaotic breakfast, arrived in the dining room at 0900 sharp finally received breakfast at 09.40.
toast burnt and tea cold.
The waiter and waitress Manuel and Mavis had not a clue what they were doing.
A little training would go a long way it is not exactly a large dining room.
A pleasant place spoiled by bad service at breakfast.

  • Stayed November 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank ColinWoolDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montgomery, Texas, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 18 October 2012

The man behind the desk during check in was very rude, and he put us in a different room from the one we had requested. There was no elevator service to the room. It was very noisy because of traffic, and there was a loud equipment noise that lasted almost all night. The phone rang in the middle of the night for no reason. The meat in the restaurant in the evening was as tough as a tire tread.

  • Stayed October 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Civil Service Club

Property: Civil Service Club
Address: 13-15 Great Scotland Yard, London, England
Region: United Kingdom > England > London > Westminster
Amenities:
Hotel Style:
Ranked #137 of 567 B&Bs / Inns in London
Number of rooms: 26
Also Known As:
Civil Service Club Hotel London

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