We booked a 7 night stay here before and during the August Bank holiday weekend. The location of the hostel is brilliant- less than a 1 minute walk from Shepherds Bush Market tube station with plenty of buses too. Local amenities are good, with a Tesco Express just over the road and lots of other takeaway/ small restaurants and independent retailers down the road- the Westfield Shopping Centre is only a 5 minute walk, too.
We looked on Google Street View prior to our trip so knew what we were looking for when we got there. The staff in the adjoining off-license contacted the owner and we were welcomed into the building and shown our room (a twin room comprising of bunk bed, clothes rail, lamp, chair, small set of drawers, full length mirror, lockable storage under the bed and a tv). The welcome was brief, but friendly, and we paid cash there and then and received our key- one for the room and one for the main door (we were offered a key each but declined). The room itself (like the hostel) was a little tired but absolutely fine if all you wanted was a comfortable place to sleep. The kitchen and bathrooms were cleaned by the owners regularly and the only reason for them being in a less than satisfactory condition was as a result of the others in the hostel- but you will get that anywhere I imagine. Showers were nice and hot with plenty of pressure and facilities in the kitchen included cookers, utensils, microwave, fridge, kettle etc.. There was also a computer and free internet access available in one of the hallways. Heating in the room was good- although we had the window open 24/7 as it was a little on the warm side! For me, our room was a little on the noisy side as we were right on the road but I expect this is just because I am not used to city noise/ traffic.
Overall, this place suited us fine (and we are usually very picky!). It is a little tired and the walls are grubby with fingerprints, BUT, the place was comfortable and in a great location which is what we were mainly concerned with. We would stay here again.