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“Looking for a luxury stay, this is the place”
Review of Town Hall Hotel

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Town Hall Hotel
Ranked #228 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 7 November 2012

We were booked in for a two night stay for my son's wedding, an excelent choice with every facility you expect from a luxury hotel. We stayed in a large double ensuite room on the lower ground floor, expecting it to be a bit dark, but to the contrary, it was very light with lots of opening windows. Dressing gowns and slippers were provided and fresh milk and bottled water in the room fridge.
We had the £15 buffett breakfast which had huge unlimited choices and dined the one evening in their fixed price Corner Restaurant, the food was really good.
We didn't use the pool and gym facilities , but they looked very good. The service we experienced at all times was of a high and friendly stantard.

  • Stayed: November 2012, travelled with family
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Thank Anthony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 12 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. First and foremost congratulation for your Son's wedding. It is great to know that you thought the THH was an excellent choice and that you enjoyed your stay with us. I am glad to read that you liked our large apartment and although being on the lower ground floor, the light and air circulation, where just as good as it is in all the other apartments. Thank you for detailing what the THH has to offer to its guests all included in the rate and it is nice to know that you really loved our breakfast selection and the diner in the Cornier Room from our Starred Chef Nuno Mendes. It pleases me to see that all my colleagues provided you with their usual excellent service, yet friendly and welcoming at all times. I noticed from your previous reviews that you have passion for Museums and I wish to inform you that nearby the THH we have many galleries from new emerging artists, which you may be interested to visit. Thank you for your kind score/comments and for choosing the THH for your stay in London. Should you decide to return to stay with us, please do not hesitate to contact me directly. I will be more than happy to assist you with any request you may have. Looking forward to hearing from you soon. Many thanks and kind regards to you and your family. Sandro Desole

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848 - 854 of 1,389 reviews

Reviewed 6 November 2012

Staying at the Town Hall Hotel simply makes you feel at ease. Rooms are great and confortable, bath is full of light and clean and the restaurant Viajante excellent. Even though not located right in the centre the hotel and especially the the restaurant is really worth while.

  • Stayed: November 2012, travelled as a couple
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Thank Lehmann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of operations at Town Hall Hotel, responded to this reviewResponded 14 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am pleased to read that you enjoyed you stay with us and that you thought our apartment are great and comfortable. I am glad to hear that you think that THH has a very relaxing atmosphere that make you feel at easy and that the food at our Viajante restaurant is one of your favourite in London. I hope to be able to welcome you back soon and should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed 5 November 2012

We stayed in this hotel for my Sister's wedding which was at Stoke Newington Town Hall. The hotel was beautiful and the staff at the front desk were so helpful and friendly. Anything we asked for they could accommodate, and was done with a smile. The day after the wedding we used the pool and it was a beautiful, amazingly clean and warm!
Thank you for a wonderful stay

  • Stayed: November 2012, travelled with friends
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Thank AmyChurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 14 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is great to know that you enjoyed your stay with us and that you were left impressed with the level of customer service from my colleagues at the front desk, which I am sure they were ready to offer their assistance with friendly smile. It is nice to know that you thought the hotel is beautiful and that you enjoyed the swimming pool the day after your sister's wedding. I hope you will be able to pass the newly married couple my congratualtions!!! Thank you very much for your generous score and comments and should you decide to return to stay with us please do not hesitate to contact me directly. Looking forward to hearing from you soon. Many thanks and kind regards to you and your family. Sandro Desole

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Reviewed 5 November 2012

We travelled down from Suffolk for my daughter’s wedding on 2 November 2012. First impression of the hotel was one of classic good style and friendly atmosphere. I stayed on the eve of the wedding day in two connecting rooms with the bride and bridesmaids (my youngest daughter and close family friend). The rooms were well designed, spacious with everything we needed to start the celebrations.

Some flowers were left in the room after we had made the button holes and bouquets; the staff were more than happy to clear away any flowers that were left. A thoroughly enjoyable experience and would highly recommend your hotel. I would love to come back and stay again one day. Thank you to your staff for all our needs and any requests!

  • Stayed: November 2012, travelled with family
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Thank Pamc C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 14 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you enjoyed your stay with us during your daughter’s wedding. It is great to know that from the very first moment you arrived at the hotel, you felt it was the right hotel choice. I am glad to know that you loved the style and friendly atmosphere and the well designed apartments, spacious with all the possible amenities to make our guest's stay even more comfortable. I can assure you that your comments will be shared with all the teams here and needless to say that it would be our honour to have you staying with us in the near future. Thank you for choosing the THH for your stay in London and should you require my further assistance, please do not hesitate to contact me directly. Many thanks and kind regards. Sandro Desole

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Reviewed 3 November 2012

We came to London from Suffolk to stay at the Town Hall Hotel for my Niece's wedding we arrived on 1st Nov and found all the staff very friendly on the front desk and porter service - our room was close to reception which was great - we went down to breakfast £15.00 europe style but my husband all wants a good English breakfast when we go away as he never gets one at home !!! and there was no white bread !!!!! oh dear well I had the £15.00 breakfast they said sorry to my husband and he had the orange juice and coffee on the house - he went down the road and got a full English for £6.90 and could not eat it all - they were brilliant at organising taxis for us and all the family guests as we were coming and going - we had a brilliant time at the White Rabbit for reception and back to the hotel - the next morning Sat 3rd Nov we were all going out to breakfast but the lads on reception said they had white bread in the Corner Room for my husband !!! how sweet but we were booked to go out - all in all a brilliant stay and when I win the lottery I shall come and stay more often !!!!! cheers

  • Stayed: November 2012, travelled with family
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Thank Sedonamoonshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 15 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. It is a pleasure to know that you enjoyed your stay with and that you thought my colleagues were very helpful and ready to assist you and your family during you stay. I am glad to hear that your niece’s wedding reception was a success and that all family enjoyed the celebration. I am pleased to know that my colleagues serving breakfast did waste no time to try to impress your husband, by baking a loaf of white bread specifically for him. I wish you all the luck with the lottery and hopefully I should be able to welcome you back at THH soon. Thank you for your kind score and feedback, which has been appreciated by all the teams here as well as for choosing the THH for you stay in London. Please do not hesitate to contact me directly should you require any further assistance from the THH. Many thanks and kind regards to you and your family. Sandro Desole

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Reviewed 2 November 2012

My friend booked an apartment for the weekend for us as a 'welcome back to London' and also for my hen weekend.

The hotel is wonderful! I'd never heard of it before and can't believe how.

The decor is cool but not overstated, the service is fantastic.

The breakfast - WOW.

It was a throughly enjoyable stay and I will be returning for sure.

  • Stayed: September 2012, travelled with friends
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1  Thank Exlondon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 15 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to hear that you enjoyed your stay with us and totally flattered by your generous score and feedback. I am sure your friend knew very well what to expect by choosing the THH for your hen night and I am pleased to know that we were able to honour those expectations. It is always nice to be selected for important days like yours and it is great that my colleagues did their very best in assisting you and your friends with their ever friendly approach.Your feedback has already been shared with all the team here and it has been much appreciated. Thank you for choosing the THH for your hen night in London and should you require any further assistance from us please do not hesitate to contact me directly. Many thanks and kind regards to you and your family. Sandro Desole

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Reviewed 1 November 2012

We booked the Town Hall Hotel based on the reviews of other Tripadvisor members and I am pleased to advise that the great reviews this property received were in no way unfounded. The apartment we stayed in was spotless, well equiped, and serviced every day. They even went to the extent of placing a new bottle of milk in the fridge whenever the other one was getting low.

The staff went out of their way to make guests feel at home and were always providing umbrellas if they thought it was going to rain (which thankfully did not happen very often when we were there) and giving us helpful hints about the attractions in close proximity.

The hotel is only a few minutes walk from Bethnal Green Underground station on the Central line, so it is very convenient to move all over London and still be away from the crowds near the centre. An Oyster card, which allows one to travel by bus, tube or train makes getting to places of interest hassle free. There is a very nice park, Victoria Park, quite close to the hotel which is an excellent place to jog, walk or just admire. The local markets, Brick Lane and Broadway are also interesting places to see and pick up speciality foods.

Being able to cook our own food rather than eating out all the time is an added attraction, and when we entertained our relatives in London to dinner, the hotel was more than happy to provide the additional crockery and pans that we needed. The gym was also well equiped.

We would unhesitatingly recommend the Town Hall Hotel, and this will be our place to stay whenever we are in London.

  • Stayed: October 2012, travelled with family
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1  Thank scooter051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsMng, Director of Operations at Town Hall Hotel, responded to this reviewResponded 9 November 2012

Dear Guest,
Thank you for sharing your feedback on TripAdvisor on your recent stay at Town Hall Hotel & Apartments. I am delighted to read that our guests feedback on TripAdvisor prompted you to give THH a try and glad to know that we were able to live up to the expectations given on the feedback. I am pleased to hear that you thought our apartment to be spotless, well equipped and good service provided daily. It is nice to know that the team at the front office exhibited their caring duties, almost making you feel like you were at home. This is indeed a great honour for us, as it is exactly what we wish our guests to feel while staying with us. Thank so much for mentioning how close it is to travel from Bethnal Green Station to other central parts of London and for mentioning those trendy areas around the hotel, which are very unique and still carry the real bursting of London life. Thank you also for give us the opportunity to help you in entertain your relatives by inviting them for dinner in your apartment. It is nice to know that you thoroughly enjoyed THH and thank you so much for your encouraging feedback. I hope to be able to welcome you back at the THH in the near future and in the meantime, should you require my assistance, please do not hesitate to contact me directly. Many thanks and kind regards, Sandro Desole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#51 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#172 Luxury Hotel in London
Price Range: £127 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
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Also Known As:
The Town Hall Hotel And Apartments

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