Booked in for one night with Secret Escapes. Having read the reviews on Tripavisor I was very much looking forward to my stay at such an iconic building. Arrival and check in was effective but not over friendly. The room we were allocated on the ground floor was basic and did not look as nice as others I’d seen. The room looked well used, shabby and the furniture was very worn. The coffee machine did not work as we found out on our return at 12.00am, the shower attachment leaked and you could not turn the bed side light out without pulling out the bed. Visited the hotel pool which was so cold I was unable to swim more than two lengths. The room it would seem was below the 1st floor kitchen so at 6.00 am we were awoken to tables and chairs being moved around and the sound of pots and pans being thrown around in the kitchen. We gave up and got up and went up to breakfast (if you can’t beat them join them).
Well I can only say I thought I was in a back packer’s hostel. A small uninteresting pretentious breakfast spread with an equally pretentious head waiter. Anything other than toast or cereal was at a cost that was exorbitant even for London. We left and had breakfast down the road in a lovely restaurant called the Gallery.
On face value we paid £137 for bed and breakfast which was poor value to say the least. If we had paid the usual price which SE lists at £400 I would have been really unhappy at what I got.
Having just returned from the Hilton in Budapest were we stayed 3 nights in an executive suite for £170, had a very nice room and decent breakfast and good customer service this London Hotel seemed like overpriced 2 star. Having worked in Hotels for many years I can only presume we were given the staff room.
- Official Description (provided by the hotel):
- TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more less
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- Also Known As:
- The Town Hall Hotel And Apartments