My immediate impression of the outer facade was a little underwhelming, but upon entering I was amazed at how impressively laid out the building is.
The reception staff could not have been nicer. The receptionist immediately greeted us, arranged for our bags to be looked after (we arrive a bit early) and even recommended a local spot for some lunch (tip - there's a great market nearby on Saturdays, ask the concierge. Well worth a visit for food/drink/souvenirs. Like a non-tourist version of Camden market). We were even upgraded to a superior room.
First impression of the room was fantastic. The entrance lobby (to our room!) was the grandest I've seen in any restored hotel. All of the old furnishings and fixtures from when it was a town hall have been restored and replicated. Despite the grandeur, rooms are well spread out so it feels as if you've your own space.
Inside the room was impressive. So as not to touch the original floor, the bed and bathroom are on a raised platform made of wood and glass. Very pleasing to the eye. The bed was one of the comfiest I've stayed in. My main issue/complaint was with the bathroom. Firstly, the lack of privacy in the shower/bathroom. I understand that this was a double room, but when the other person is asleep etc you might want to take a shower in peace. Unfortunately this is not possible...the shower is visible (through glass) at most angles from the room. Also, the WC section felt a little claustrophobic (but at least it had a sliding door!!). Finally, the water temperatures were unpredictable...the water would go from tepid, to scalding, to freezing all mid-shower. Maybe it's the old plumbing. Although this stuff really wasn't that major, if we stayed for more than two nights I could imagine it starting to irritate.
The room had some great little amenities like a nespresso-like machine with great coffee, some really nice toiletries, two tvs (one at the bed), a spacious seating/living area, plenty of wardrobe space etc.
The location is fantastic - five min from Bethnal Green tube station which is one stop from Liverpool street. Very central for both tourists and business-types.
My overall impression was that this hotel was beautifully maintained/restored and the service of the reception staff was second to none. The hotel was lacking in some of the finer details you would expect with a five star hotel (didn't replace toiletries, room hadn't been dusted, shower not fantastic (temperature, pressure etc) - all minor issues), but this really is a unique and pleasant hotel to which I would definitely return. It's by far my favourite in London.
- Official Description (provided by the hotel):
- TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more less
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- Also Known As:
- The Town Hall Hotel And Apartments