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“Amazing!”
Review of Town Hall Hotel

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Town Hall Hotel
Ranked #203 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 30 January 2011

I've just come back from a one night stay at the Town Hall Hotel, and would thoroughly recommend it. My sister had booked 3 apartments for my hen weekend and from start to finish the service was fantastic. To find people who work in the hospitality industry who actually understand what it means to be helpful, professional and friendly seems rare these days, but all at this hotel went above and beyond to make our stay fabulous. The decor is quirky and it's such a beautiful, grand old building. They have thought of everything in the apartments and we had so much fun, a huge thank you to all the staff.

  • Stayed: January 2011, travelled with friends
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1  Thank moggles10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 31 January 2011

Dear Guest, Thank you so much for sharing your feedback with us on Trip Advisor. It is superb to hear you had a great stay and all of your comments are being shared with the team today! Should you wish to come back in the future please do let us know directly and we will be happy to assist. Many thanks and kind regards, Mark Haywood

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1,150 - 1,156 of 1,407 reviews

Reviewed 29 January 2011

On checking in we was greeted by Cavin and Houng , professional and well trained staff of the Townhall , information provided to the fullest,
The rooms all decorated to high tech fashion, will recommend this place to All

  • Stayed: January 2011, travelled solo
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Thank peditilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 30 January 2011

Dear Guest, Thank you for sharing your feedback with us on Trip Advisor. I have shared your comments with the team (& especially with Cavin & Huong!). We hope that we will be able to welcome you back to Town Hall soon and if we can be of any assistance in making these arrangements please do let us know. Many thanks and kind regards, Mark Haywood

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Reviewed 26 January 2011

We had used Lastminute.com to book our stay at The Town Hall Apartments as we need to be in the St. Pauls area of London early on a Monday morning. We really did not know what to expect as we had never stayed in this area of London. But wow were we in for a lovely surprise! Arriving outside the hotel we were surprised to see what a beautiful building it was. Oldest part was Edwardian (1910) the interior was amazing, the original large staircase and all original features were still there. We had booked a two bedroom apartment, the receptionist showed us to the apartment which had its own front door and lobby area. Glass panels which would have been used as office screens back in its original days. Inside we were shown all the features of the rooms including washing machine, microwave, oven and hob in the kitchen. A lovely bathroom plus wet room in one of the bedrooms. Milk and bottle water were provided free of charge and all tea and coffee for the very nice coffee machine.
All of us really enjoyed the stay and were treated so well even though we had got a very good deal from Lastminute. Breakfast was lovely and average price for a full buffet including scrambled eggs and bacon and as much as you would like. The setting for breakfast was just as amazing as we must have been in one of the old wood panelled council chambers.
The staff were so helpful and kind, arranging taxi’s and giving us advice on how to get to our appointment in the morning. The barman Alex was genuinely interested in why we were staying and makes really lovely cocktails (of which we were given vouchers for a complementary one).
I cannot rate this hotel enough, it was such a shame that we had to leave as we would have loved to have stayed another night. A wonderful use of such a lovely building (why can’t more building be used like this?), we would defiantly come back and stay again. Keep an eye on Lastminute.com as we did get such a good deal.

  • Stayed: January 2011, travelled on business
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1  Thank ladyg17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 27 January 2011

Thank you for sharing such great feedback and comments with us on Trip Advisor. I have shared your comments with the team here at Town Hall and have to say that I agree with you about Alex's great cocktails!! Please do let us know if we can assist you with arranging a return visit, or indeed if you come to London on a regular basis for business I will happily put you in contact with our Corporate Sales Manager (who can look at setting a fixed rate in place for you). Many thanks and kind regards, Mark Haywood

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Reviewed 20 January 2011

I stayed in the De Montfort Suite as a special treat for a milestone birthday. The experience surpassed my expectations. The room is so beautifully designed, with every comfort. The Hotel staff were all friendly and helpful. We enjoyed a peaceful swim in the pool and had a delicious breakfast in the morning. All in all an unforgettable stay.

  • Stayed: December 2010, travelled with family
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Thank daisyknees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 21 January 2011

Dear Guest, Thank you for sharing your feedback with us on Trip Advisor. It is excellent to hear your positive feedback following on from your stay with us in the De Montfort Suite. All of your comments have been shared with the team here and we all would be delighted to welcome you back in the future. Should you require any assistance in making these arrangements please feel free to contact us directly and we will be happy to assist. Many thanks and kind regards, Mark Haywood

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Reviewed 17 January 2011

I stayed at the Town Hall Hotel last week and was absolutely floored by the hotel. I travel to London extensively for business and have probably stayed in about 8 other hotels in the city. I can honestly stay that I will stick it to this hotel from now on.

The check in / general service was extremely good, and I was walked to my room and given a tour of the premises upon arrival. I booked an executive suite which was enourmous, with a great modern design scheme. They had all the little extras I could ask for: expresso machine, washer/dryer en-suite, waterfall shower, nice toiletries and the bed was quite comfortable.

I was also thought the bar was fantastic. The receptionist gave me two passes for free cocktails upon arrival. The house free house cocktails were quite good, the additional cocktails were very unique and equally excellent, and the bartenders were sociable.

My only disclaimer is that the location is nice but not for everyone. Bethnal Green is a hip area with great culture and interesting pockets mixed with a safe working class environ, but it is a bit off the tourist path. With that said, the area is very interesting if you want to get away from the busy core of the city and is central to City, Brick Lane, Shoreditch, Hoxton, and Columbia road.

Would highly recommend this place to anyone.

  • Stayed: January 2011, travelled on business
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Thank dj3001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 19 January 2011

Dear Guest, Thank you for your time to share such a positive review with us on Trip Advisor. All of your comments have been shared with the team and we do hope that we will be able to welcome you back to stay with us again very soon. Should you require any assistance in making these plans, please do not hesitate to let us know and we will be happy to help! Many thanks and kind regards, Mark Haywood

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Reviewed 12 January 2011

From the moment we were greeted as we were entering the hotel, my daughter and I knew that we were going to have a great experience at The Town Hall Hotel. Everyone was helpful and friendly from recommending places to get all the things Megan needed to equip herself to to study at Queen Mary University this semester to restaurant reservations and more. The room was very well equipped and comfortable with excellent amenities. Two small complaints about the room--the shower curtain should be on the bathroom side, not the bedroom, and no electrical outlet in the bathroom for hair appliances was inconvenient. The breakfast room was lovely and the service good, but the price seemed rather high for a simple Continental breakfast. We had dinner at Viajante--the food and service were excellent. All in all, we had a great experience there and will return when we visit our daughter in March!

  • Stayed: January 2011
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Thank Deborah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 15 January 2011

Dear guest, Thank you for taking the time to share your feedback on Trip Advisor following on from your recent stay at Town Hall. It is always a pleasure hearing positive comments shared on here. We look forward to welcoming you back in March and if you require any assistance with making the arrangements, please let us know directly and we will be happy to allocate you to a room with a more private bathroom. Many thanks and kind regards, Mark Haywood

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Reviewed 11 January 2011

The hotel was minutes from the train station. When we arrived a nice guy by the name of Mohamed helped my husband and I. He showed us where to go and how to get there. The room itself was great. It was an apartment fully stocked with dishes, gourmet coffee, milk for tea, even washer and dryer. The decor was nicely done and the bed was very comfortable. The amenities were very nice. The gym is very modern with the latest equiptment and the pool was a nice touch. Andrea was the other guy at the reception desk. He too was very helpful. All in all the staff as a whole was friendly . The hotel itself was amazing. We will definitely go back and I highly recommend to everyone.

  • Stayed: December 2010
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Thank Carocola13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
196bgate, Director of Sales at Town Hall Hotel, responded to this reviewResponded 15 January 2011

Dear guest, Thank you so much for taking the time out of your day to share thee positive comments on Trip Advisor. I will ensure that they are shared with all the team here (including Andrea!) and we do hope that we are able to welcome you back soon. If you require any assistance in making these arrangements then please let us knwo directly and we will be happy to assist. Many thanks and kind regards, Mark Haywood

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Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Spa Hotel in London
#62 Family Hotel in London
#75 Business Hotel in London
#92 Romantic Hotel in London
#155 Luxury Hotel in London
Price Range: £121 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Official Description (provided by the hotel):
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 
Reservation Options:
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Also Known As:
The Town Hall Hotel And Apartments

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