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“Good hotel”

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Park Grand London Paddington
Ranked #332 of 1,068 Hotels in London
Certificate of Excellence
1 review
“Good hotel”
Reviewed 5 May 2014 via mobile

Small cozy rooms. Efficiently laid out. Excellent customer service and extremely helpful staff. Breakfast was delicious. Love the location close by to all essential places. This is my first visit to London in over 20 years and already I feel at home.

Stayed May 2014, travelled with friends
Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 7 May 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed the service and breakfast provided to you.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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hobart
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 May 2014

We stayed here for three nights and were very impressed.
Afters staying at a very average place in Paris, it was refreshing to come to a place that takes a lot of pride in the service it provides.

The location is great - short work to Paddington station or Bayswater station. Oodles of places to eat at Bayswater as well.

The room was a good size and daily cleaning was great. The bathroom was a little pokey, and that switcher shower things was somewhat confusing to operate and didn't really pump out hot water - perhaps that was just us not making it work correctly!
Bed was ultra comfy! TV was good, plenty of hanging space as well.
Breakfast was a little overpriced, but nice.
Staff EXCELLENT - extremely helpful and accommodating. (thanks for letting us check out a little later at short notice - we really appreciate it!)

Overall, a really nice place to stay. I would have no hesitation in recommending this place, as it was recommended to us, and would stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adaml751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 6 May 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed the room and service provided.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, England, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2014

My sister picked this hotel close to Paddington Station. We all had such a great stay there. The service was second to none. The rooms were well fitted out and comfortable.

Breakfast next morning was excellent with very good service. I would recommend it to anyone staying in the area. there are other hotels in this chain around London. I would go again as well.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 5 May 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay and the breakfast provided.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitwe, Zambia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2014

We really enjoyed our stay at Park Grand, Paddington, The room was really nice and very clean, the staff were lovely and it was close by the train station and tubes so easy to get around. Would definitely stay here again

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 29 April 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed the room and service provided.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level 6 Contributor
187 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 28 April 2014

This was our first stay in a Shaftesbury Collection hotel, and to be brutally honest it only happened because our usual go-to hotel in West London had no rooms remaining at a reasonable price. I was a little sceptical about what we could expect, given the huge amount of average - and worse - hotels in the Paddington area. However, on first sight I was impressed. Set in a pleasant residential area, just a few minutes walk from Paddington Station and Hyde Park, the Park Grand is a converted town house. On arrival, a concierge was immediately available to assist with our bags - a rarity in this part of town - and we were soon checked in by the efficient desk staff.

The Park Grand is perfectly situated for a visit to London - the Craven Road area has a range of small, interesting shops and restaurants, and feels a safe place to walk at all times. Walking a little way in the other direction leads to Hyde Park, and various bus routes on Bayswater Road. The mainline railway station is close by, along with several tube lines. It's possible to get around the city very easily, but to retreat to a quiet backwater in the evening without being miles away from town.

Our room was small, but that is expected in London hotels. In a neat attempt to maximise space in a rather strange corner room, many of the amenities were concealed behind the wooden panelling. Pressing a panel revealed a closet, a small work desk with media connections and power, and a refrigerator and safe. We had an entertaining few moments trying to locate all the 'secret panels' in fact. The bathroom was reasonably proportioned given the small rooms, with ample toiletries of a pretty good quality, and everything was perfectly clean and in good repair.

The bed was rather small for a double - unsurprisingly given the room size - but was comfortable and firm, providing a good night's sleep. As we were heading for the airport, we didn't stay for breakfast or use other facilities in the hotel - but in this respect the location was perfect. We'd taken an expensive taxi from the station to arrive, but on realising how close by Paddington was, decided to take advantage of a spring morning and walked with our luggage.

Given the quality and location, The Park Grand was a pleasant surprise and a fantastic start to our trip overseas, and we hope to use it as a base for our future visits to London on a budget.

Room Tip: We later discovered that joining the Shaftesbury Collection's "club" means bigger, hig...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MikeGTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 29 April 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay and the service provided.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2014 via mobile

This hotel is nice, clean and quite comfortable. Our room (222) was quite spacious, with a high ceiling which made such a difference. The bathroom was very small but most importantly, it was clean. The breakfast is over priced, you will find cheaper down the street. The hotel is set in a very pretty street & area, however it is quite isolated from nightlife, restaurants etc. This for us was a little disappointing. Although, sometimes being tucked away is what you need after a long day of sightseeing. The other plus is, Paddington strain station is 5 minute walk away as are the buses. Overall, our stay was nice and comfortable, just would of preferred to sometimes be closer to some night time atmosphere. Would recommend for someone wanting to explore without spending an excess amount on a hotel.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank JCOloruf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 28 April 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay with us.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 April 2014

Great Paddington hotel, nice breakfast and the Club room is HUGE (such a nice luxurious surprise) Good location such a pretty location & close to tube transport... Friendly and helpful staff, easy cheek in & check out :)

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review, 28 April 2014
Dear Guest,

Thank you for taking the time to comment on your stay at Park Grand Paddington.
We are glad you enjoyed your stay and the service provided.
I have shared your valuable feedback with my team members and we hope to welcome you back again in the future.

Kind Regards,
Sofia Gomes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Grand London Paddington

Property: Park Grand London Paddington
Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#222 Business Hotel in London
#239 Luxury Hotel in London
#258 Family Hotel in London
#347 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London

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