We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for a short break”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Seraphine London Kensington Gardens
Ranked #699 of 1,077 Hotels in London
Reviewed 7 January 2013

The hotel is very small, but for those people looking to explore London, its perfect fort he amount of time you spend in it. There are a lot of stairs to get to reception, and then on up to the rooms. We did see an elevator but it looked to be only for the disabled. We stayed in room 301, looking out over the back of the hotel. It was small, but we didnt really need much room. Nice comfortable double bed, with reading lights, and an ipod dock/alarm clock. All the basics, such as TV, hairdryer etc. The bathroom was lovely, again small. The shower was the best, a great rainfall showerhead.
The only problem we seemed to have, was that there was no hot water on our second night but we complained and it was fixed within the hour. There was a bit of noise from outside, but as we stayed over New Year's eve, it was expected in London.
The breakfast was great, very simple, but you could ask for a full fry for £8 instead.
The location couldn't be better, only a 3 minute walk to High Street Kensington Tube station, everything you needed on your doorstep. Would definitly recommend!

Room Tip: Maybe one at the back of the hotel would be less noisy. 302 seems to be the big one, from lookin at...
See more room tips
  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (457)
Traveller rating
Traveller type
Time of year
Language
  • More languages

261 - 267 of 457 reviews

Reviewed 2 January 2013

This is a great hotel. The best thing is the location- opposite Kensington Gardens and Palace. The rooms are tiny- but this adds to the charm. Very modern and clean. Breakfast was great, however, there is great cafe next door called Giraffe where you can get a great full English breakfast. Staff were very friendly. A great place to stay.

Stayed: January 2013
Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012 via mobile

Arrived at 11pm, by 3 am hadn't slept- bathroom fan would not switch off. Tiny Single Rooms about 3 x 2 m. Very hot but too noisy to open windows. A/c not working. Internet code wrong. Tried to check out at 3 am to sleep in my car. Was told I could not have a refund.
Don't stay here unless you're desperate

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank susan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2012

Positive points: location is closed to High St Kensington tube station; rooms are quite well decorated; price/quality is OK (depending from which offer you are able to find of course); several restaurant and take away around. To improve: breakfast where selection is limited (no typical british wide choice available). Negative: rooms are pretty small and bathroom was in my case very very small, not even 2 sqm. But if you spend most of your time outside you'd not suffer too much. Recommended as much as you are OK by not having too much space around you.

  • Stayed: November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Merengue70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012 via mobile

Me & my boyfriend stayed on a flying visit to London. The Seraphine is in a really good location, the staff are very friendly & the rooms are very clean (although extremely small but this is to be expected of a 'boutique hotel'!!)
We were happy with our room however we were only staying one night so the size may prove a problem for anyone staying longer or for a family with small children.
All in all great value for money & we would stay here again.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

Our room was advertised as a luxury executive room and although it did not live up to that, it was, well decorated and comfortable, albeit tiny! The reception/breakfast area has been well designed to make the best use of the available space and has a nice feel, with a nice continental breakfast. Good location, ideal for bars, restaurants, shopping, buses/tube etc, with extremely helpful and friendly staff.

  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MandyD150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2012

The Seraphine hotel only has 22 rooms. They are european size, but comfortable. The bathrooms are very large and have heated tile floors which are great. The staff is extremely helpfull. A great Continental breakfast is included with the room and it exceeded our expectations. The hotel is located about 2 blocks from the Kensington High Street tube station. Kensington Gardens is across the street. Many resturants in the area and a Whole Foods is just down the street, which has a great food court. Lots of fresh cooked choices at resonable prices. If you have been to London before, you'll know what I mean by resonable. All hotels in this area are pricey, but this one gives good value.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Mr.BAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Montana Hotel
Montana Hotel
#441 of 1,077 in London
817 reviews
Hammersmith / Fulham
Best Western Plus Seraphine Hammersmith Hotel
South Kensington
Kensington House Hotel
Kensington House Hotel
#531 of 1,077 in London
378 reviews
Show Prices
Show Prices
Show Prices
Kensington and Hyde Park
Royal Garden Hotel
Royal Garden Hotel
#91 of 1,077 in London
3,400 reviews
South Kensington
The Park City Grand Plaza Kensington Hotel
South Kensington
Best Western The Cromwell
Best Western The Cromwell
#636 of 1,077 in London
1,326 reviews
Show Prices
Show Prices
Show Prices

Been to Seraphine London Kensington Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seraphine London Kensington Gardens

Address: 9 Kensington High Street | Bourne End, London W8 5NP, England (Formerly Best Western Seraphine Kensington Gardens Hotel)
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #699 of 1,077 Hotels in London
Price Range: £82 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seraphine London Kensington Gardens 4*
Number of rooms: 21
Official Description (provided by the hotel):
This modern, intimate, chic hotel is the perfect choice for either a pleasurable few days holiday or short business trip. The Seraphine, KENSINGTON GARDENS is conveniently located near the stylish High Street Kensington shops, Holland Park, major tourist attractions, tour buses and tube station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Ebookers, Expedia, LateRooms, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelsClick so you can book your Seraphine London Kensington Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing