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“Excellence on the Left Bank!” 5 of 5 bubbles
Review of Rafayel on the Left Bank - Hotel & Spa

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Rafayel on the Left Bank - Hotel & Spa
Ranked #291 of 1,089 Hotels in London
Certificate of Excellence
London
1 review
“Excellence on the Left Bank!”
5 of 5 bubbles Reviewed 24 August 2010

Had the pleasure of staying with friends just before Christmas 09.
Everyone had an amazing time, was made to feel very comfortable
and were well looked after.
The Hotel is very clean and tidy with great service, they can't do enough for you.
I will continue to use Hotel Rafayel as my preferred hotel choice when staying in town.

  • Stayed December 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FiLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Leicester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 August 2010

We are regular visitors to the London and with business stay on a regular occurrance. We normally stay in the Clapham area and were very impressed by the hotel and room we stayed in.
The location, food, restuarant and rooms were all great.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NeilCSi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solihull, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 August 2010

I have had the privilege of staying at many of the high end hotels in London. Some although very good lack in that personal touch especially when it comes to the staff. No such issues here The Rafayel is a wonderful place to stay if you are working or just site seeing in London, easy to find no congestion charge cheap parking and even a transfer to take you to and pick you up from the nearest tube station.

The Rafayel is very trendy and set on the Thames with great views from rooms overlooking the river; the river walkways are easily accessible from the Hotel. The staff went out of their way to show great hospitality and assistance. They were very helpful and actually I'd say professional but real people down to earth and friendly. The Hotel itself is new with a modern decor but there are so many personal touches throughout the building including the rooms which are spacious and welcoming. My room came with a large LCD TV mini bar FREE yes FREE internet Access there was even a bidet in the bathroom. The heating/air con is computerised and easily controllable. The bed was very comfortable and I had no issues relating to noise.

Towels a plenty slippers and bathrobe, the fitness area was great a brand new sauna and steam room Jacuzzi. There are Spa facilities and a fitness pool available at an extra cost, I will definitely get myself a treatment next time. The restaurant onsite had very good food and atmosphere, situated so that you are next to the river makes it a very special place. Try the rack of lamb chops for mains and kheer brule for desert absolutely delicious. There is even a cigar sheeshah area fully fitted with patio heaters, relaxing sofas and an LCD TV.

During my stay here in one of the out buildings there was a party for Bollywood Great Sharukh Khan and there was a fantastic atmosphere and buzz. I think I've found my favourite retreat for when I visit London on business and have booked to stay here again next week. Oh and the price for is very low when compared to similar hotels in the area.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mazair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany/UK
Level Contributor
163 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 16 August 2010

We booked this hotel before reading any reviews just because the location suited us - we needed to be in that area. After our stay I can confirm the positive reviews I have now read: clean, welcoming, friendly staff, delightful river terrace on 2nd floor, attractive rooms. So there is no need to repeat what has been said before and I would certainly recommend it as an alternative to the standard, central London hotels.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 August 2010

We stayed at this hotel for mini break for our 2nd wedding anniversary and from the moment we arrived we just knew it would be a fantastic stay. The lobby is very impressive with clean lines and sleek furntiure with calm lighting and welcoming and cheerful staff. We were taken up to our room which was huge (amazon room) with a huge bed too! - we had a tour of the hotel from Errol who was a true gent and even saw views from the 17th floor which have 360 panoramic views of london. The bar / restaurant area is lovely and the staff are so helpful, there is an outside area overlooking the thames were you can sit and have drinks or a snack in the early evening while watching the sunset. The Operations Manager - Chris De Saram was so helpful to us and others and nothing was too much for the hotel - they even suprised us with sparkling wine and cup cakes - not to mention the fabulous sauna / steam / jacuzzi!! Overall very impressed and would come back again and again! - possibly the only hotekl i would stay in for lesiure in London!

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peas_in_a_pod_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 12 August 2010

I have now stayed in the Rafael about a dozen times, and whenever I walk through the door, I am greeted with a welcomng smile, from a very professional reception team, They are very knowledgable of the local area and Monica and Paulo in particular have helped me with my travel arrangements and are both a credit to both the hotel and themselves.

The hotel is a bit out of the way and not in the best of locations, however to make up for this they do offer a free transfer service to the local train stations, that only takes five minutes, so it really isnt a problem.

The Hotel is spotlessly clean, and clearly alot of attention has gone in to its layout and design, with all the rooms that I have stayed in having free internet access, which is more than just convenient, as it allows me to work in comfort in the evening.

The Gym is very high tec and modern, but I have to admit I spent more time in the Saunas, Jacuzzi and steam room, that are set in a really nice relaxing environment.

The food is an unusual but very pleasant blend of cuisines with an asian influence, served in the restaurant overlooking the river with pleasant views of some of the new developments, again the standard of service offered by the waiting staff is exemplary.

Overall I would highly reccomend this Hotel to anyone wanting a luxury stay for a budget price

Stayed August 2010, travelled on business
Helpful?
1 Thank JohnLawless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 10 August 2010

I travel all over the country in my work and have stayed in excess of 70 hotels in the last year alone. The Hotel Rafael on the left bank in London, stands head and shoulders above all of them.
You are greeted with a welcoming smile by all the staff wherever you go. The reception staff are extremely efficient and knowledgable, and go out of their way to help you, offering a service rarely found in other hotels.
The rooms are finished to a very high standard, are very clean and very comfortable, all with free High speed internet.
There is a complimentary shuttle service to the nearby train stations taking the hassle out of getting to and from the hotel again the drivers go out of their way to assist you and ensure that you get a first class service.
The restaurant serves a varied fusion menu that is cooked to perfection and at prices well below that you would expect to pay for such quality.
Along with other facilities such as a Gym, saunas, steam room and Jacuzzi and a monthley comedy evening, you will have to go along long way to get this kind of quality, hospitality and service irrespective of how much you pay.
Finally although all of the team working there are superb, it would seem unfair to point out anyone by name, But Errol, Monica and Mr latif are a credit to the Hotel, and it is their attitude that would keep me coming back.

  • Stayed July 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Somersault0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rafayel on the Left Bank - Hotel & Spa

Property: Rafayel on the Left Bank - Hotel & Spa
Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Phone Number:
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#57 Spa Hotel in London
#71 Business Hotel in London
#215 Luxury Hotel in London
#227 Family Hotel in London
#263 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
Official Description (provided by the hotel):
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London

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