we knew we were booking the tiny room and so weren't at all surprised at its size and to be honest for a one night stay its fine
BUT we stayed four nights and the size became a problem! also the bed doesn't properly fit its frame so there's a gap and my husband and I both have bruises from bumping into the corner of the frame.
the room was stifling hot and we kept turning the heating off and the staff kept turning it back on...
we thought the bathroom was great as were the toiletries.
and the lovely touch of giving you a 'treats' box with homemade biscuits was lovely
but and here is our real disappointment
breakfast in the restaurant - what a letdown for us. we were only 2 people in (it was 730am but restaurant opened at 7) - two members of staff couldn't have cared less. I ordered a bread basket and was beyond disappointed to get a pastry basket - two croissants, a pastry and a bun. I have eaten in lots of london restaurants for breakfast and had fabulous bread baskets. this wasn't one of them. my husband's scrambled eggs and bacon was mediocre. the cost of breakfast was ridiculous considering what we had.... when we told the reception staff (after they said how was your stay?) they said oh sorry about that and quickly changed the subject.
nice enough hotel but needs some improvements
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- Also Known As:
- Dean Street Townhouse Hotel London