This is probably a tale of two halves. We stayed here twice during June and had quite different experiences. I was raving about this hotel to anyone who would listen after our first week there. Great rooms - we booked an Executive King which was very well appointed. I love that they have free wifi and soft drinks. The location is sensational, really close to Oxford Street and (perhaps ore importantly) Marylebone High Street. Staff were incredibly attentive and friendly. Only downside was breakfast. Don't bother, there are better meals to be had elsewhere. Fast forward a week when we return for one night. Staff couldn't have been less attentive. We had booked a Deluxe King as the Executive rooms were fully booked and were very disappointed with the room size. Still, I'd recommend this hotel but have tempered my enthusiasm somewhat given the very different service experience over two separate stays.
- Official Description (provided by the hotel):
- The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more less
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- Also Known As:
- The Arch London Hotel London