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“Fantastic Birthday stay!” 5 of 5 bubbles
Review of The Arch London

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The Arch London
Ranked #19 of 1,086 Hotels in London
Certificate of Excellence
Marbella, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Birthday stay!”
5 of 5 bubbles Reviewed 22 April 2014

Just recently came back after 4 night stay at The Arch London for my friends Birthday. The location was spot on and the hotel simply wonderful! The service we had from arrival to departure and attention to detail was absolutely faultless. Staff were friendly, warm and professional..expectations were definitely exceeded and can't wait for my next visit to London!
The deco of the rooms was gorgeous and of the hotel in general too! The gym has all its lately machinery and its a great place to do some work out but what we loved most was that the room comes with your own Nespresso machine, extremely comfy beds, TV in the bath (how cool!) and great daylight! Our stay at the hotel was definitly a highlight of our vacation and I highly recommend you to go and try it out for yourself.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natalie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 24 April 2014
Dear NatalieR,

A belated birthday to your friend and thank you for sharing such lovely feedback here on Tripadvisor.

The team and I are so pleased you enjoyed the service and facilities of the hotel and I hope you will return on either leisure or business.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,612 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (267)
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English first
Doylestown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

Just returned from a three night stay at The Arch London. I don't travel very often, but when I do, I want to make sure to find the right hotel-mission accomplished! My wife and I arrived in London after an overnight flight, and were pleased to find that our room was ready at 11:30 am even though check-in was not until 3:00 pm. The hotel was located on a quiet street, but was only a short walk to Hyde Park, Marble Arch tube stop, and several nice restaurants and pubs. It served as a great base for exploring London.

The staff at the hotel was very helpful with directions, suggestions for meals, arranging transportation, etc. The bar in the lobby was a nice place to have a drink at the end of a long day of sightseeing, or after a show. The rooms were well appointed and comfortable. I do not normally sleep well when staying at a hotel, but I did not have that problem while staying at The Arch. The combination of good mattress, great pillows and no street noise was perfect.

If I ever return to London, I will not need to spend anytime thinking about where to stay. Thank you for making our stay so enjoyable!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnR R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 22 April 2014
Dear JohnR R,

Thank you for your feedback, it is good to know that you enjoyed your visit to The Arch and most importantly that you slept well!

Also, thank you for your comments about the team and the service you received, it is noted and much appreciated.

It would be very nice to become your home away from home whenever your travel brings you back to London.

Thank you for your support.

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
11 reviews
5 of 5 bubbles Reviewed 21 April 2014 via mobile

We stayed here for one night for our anniversary, and I must say this is a quality establishment. It is 2 mins from marble arch/oxford street.
From the moment you arrive until the time you leave, the service and attention to detail is faultless.
The ambiance is tasteful and the staff are very warm and professional.
The room we stayed in was fantastic. The decor was great and it had everything you could need. The highlights of the room included a Nespresso machine, rain shower, TV in the bath and a ridiculously comfy bed.
The only criticism, and I'm being picky here, is that the room could have done with better air conditioning (it was a little weak).
But all in all, a wonderful hotel and a fine taste of luxury.

Stayed April 2014, travelled as a couple
Helpful?
Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 22 April 2014
Dear Dan W,

Thank you for sharing such positive feedback on tripadvisor. the team and I are delighted you enjoyed your visit to The Arch.

Please come back and visit us soon again.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east yorkshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

My son and I. Stayed at the arch from 16th-19th April it was Fantastic, the staff in all areas of the hotel were so nice and friendly and really helpful, the rooms were lovely and the beds really comfy and spotless, we only ate in the restaurant for breakfast as we had booked 2westend shows and didn't have time to stay in for Dinner but the breakfasts were Fantastic lots of fresh food to choose from and again all the staff were lovely and made it a relaxed atmosphere so a big THANKYOU to you all xx

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 703linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 22 April 2014
Dear 703linda,

Thank you for the lovely comment, the team and I lived reading how much you and your son enjoyed your visit to The Arch.

Next time please come and try our restaurant, we serve wonderful dishes even before you go to a show!

With warmest personal regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
101 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

Beautiful boutique hotel. Staff really helpful on arrival. Was upgraded to a suite, fab decor, quality furnishings. All usual 5 star good toiletries, media equipment.

Oxford Street is a short walk so location is perfect for shopping.my only downside was the bar closes early and when we returned just after midnight from a ball , we had to raid the mini bar!

Staff were very professional but friendly too!

Room Tip: Suites are well worth the extra.
See more room tips
  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CazzieSlough_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 22 April 2014
Dear CazzieSlough_UK,

The team and I are so pleased you enjoyed The Arch, the room, location and service of the hotel.

Regarding the bar, we usually close only after the last houseguest has gone to be and I am sorry the outlet was closed when you returned from the ball.

Please come and visit us again and let me know personally if I can be of assistance in the future.

With warmest regards,

Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

Couple days in London - great recommendation from friends. Will be a regular for sure. Great staff and a warm welcome. And spotlessly clean. Do the upgrade to a room on the front - its quiet even though on the front. Great addition to London smaller hotel scene for sure.

Room Tip: Do the upgrade - well worth it.
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nicehatharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 22 April 2014
Dear nicehatharry,

Thank you for the lovely comments and for the assurance that we will see you again. A return visit is the best compliment we can get!

Please let me know if I can be of assistance with your future visits.

With warmest regards,

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 16 April 2014 via mobile

Upon arrival I felt immediately welcome and at home. Leaving the bustle of London behind and entering its stylish and comfortable lobby was a soothing and rejuvenating experience. Behind a traditional facade, the inside blended a classic feel with up to date technology. Despite its central location the immediate surroundings were quiet and tranquil. Great location with excellent transport.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael V, General Manager at The Arch London, responded to this review, 17 April 2014
Dear Tom909,

Thank you for the lovely feedback - we all love the title of your review!

Your support of The Arch is noted and appreciated and I hope you will come and stay with us soon again.

With warmest regards,

Michael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Arch London

Property: The Arch London
Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#19 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Official Description (provided by the hotel):
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 
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Also Known As:
The Arch London Hotel London

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