I can only reiterate what other tripadvisor reviews have mentioned about the check-in procedure. As to our experience, there was a very long check-in line when we arrived (I noticed this was the case for most of our stay). Our receptionist typed (endlessly, it seemed) to bring up our reservation - which turned out to be neither the type of room nor the rate that we had reserved (we came with written email confirmation in hand.) Even though we thought we had this problem sorted out when we finished checking in, our final bill did not reflect such and it took yet another long wait in line then several minutes to sort out the problem. Although I applaud the hotel for employing a multi-national reception staff, it was difficult to understand the various accents. All of this aside, the rest of the stay was great. Restaurants were good, staff pleasant, concierge services very helpful. Beds were comfortable and the room was clean and quiet - no noise from room next door, hall or outside. If they could work on speeding up check-in process, it would be most helpful to guests. Overall, a great place to stay and value for the money. Our only real complaint about this hotel is the check-in process!
- Official Description (provided by the hotel):
- Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Odigeo, Priceline, TripOnline SA, HotelsClick, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Park Plaza Westminster Bridge London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Plaza Westminster Bridge London Hotel London