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“Refreshing modernism” 5 of 5 bubbles
Review of Park Plaza Westminster Bridge London

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Park Plaza Westminster Bridge London
Ranked #193 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Paris, France
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Refreshing modernism”
5 of 5 bubbles Reviewed 16 October 2013 via mobile

A modern look and feel that is truly refreshing, great design, good service, and perfectly located by the London Eye in front of the Houses of Parliament. Easy access to Northern line and District and Circle. I come here on business, but also bring the family on weekends. They love it.

Stayed October 2013, travelled on business
Helpful?
1 Thank YannCramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Thank you for your review YannCramer, we’re pleased you enjoyed our hotel and our central location for your business and leisure trips.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15,051 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,268)
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English first
Varese, Italy
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 15 October 2013 via mobile

Just great! Nothing else to say! Every time i come to london, i love to stay in this magnificent hotel! I'd like to spend more nights but it's quite expensive. Everyone should stay there for at least one night to feel like a king :-) perfect rooms and location! My best souvenir is the bed with its soft linen!!

Stayed October 2013
Helpful?
Thank Alessandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Thank you Alemotta72 for your review and continued loyalty, we're pleased to have your regular patronage and look forward to welcoming you back on your next visit.

For some great rates do visit the Park Plaza Westminster Bridge website, we offer the Best Online Rate Guaranteed, subject to terms and conditions as well as some great Advance Saver rates, subject to terms and conditions. Just register to receive our newsletter so you don’t miss out.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Very modern hotel. We had an internal view which was a bit of a pain - but it hadn't been explained that you could pay for an external view room. Reception were a bit rude resolving this for us, but we we're move to an external room in the end - which is what we had paid for. The bar was great, hotel very clean. Great location close to London eye, madam tusaards, Trafalgar Square

Room Tip: Room with a view of Westminster would be best - but is a little pricey
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  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 81_Rebecca_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Thank you for your review 81_Rebecca_81, and I’m pleased you we were able to provide you with a room with an external view. We encourage all our guest to review our room types on the Park Plaza Westminster Bridge website prior to booking, this will ensure you select your preferred room type to avoid any disappointment.

I’m pleased you enjoyed Primo Bar, our great location and of course a great stay.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Recent participation in the Palace to Palace bike ride meant an early start from The Mall on a Sunday morning. Difficulties in transporting our tandem to London at that time, resulted in us cycling to London on the Saturday, to do the return trip on the Sunday as part of this fantastic event.
I booked the Park Plaza relatively late with a reasonable deal. We were probably the first guests to turn up in cycling Lycra (and I am not Lycra shaped....) on a tandem. The doorman did not turn a hair, and before we knew it our bike was safely stored and we were checking in. Javier was absolutely delightful, and could not have been more engaging, as we went through the check in process. Before we knew it we had refreshed (much to everyone's relief I am sure ) into the "normal" clothes from our panniers.our room was stylish, spotlessly clean, comfortable and luxurious. Installed in the executive lounge we enjoyed afternoon tea with great views of Big Ben.
I really would struggle to find fault with the whole experience. We enjoyed ourselves so much, it was a regret we had to be up and off early on the Sunday. What was due to be a quick and necessary stop, transformed the weekend into a fun and wonderful treat.we are planning a return trip - again by tandem, but allowing more time to enjoy the hotel. Thank you so much.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Dear Lisa B,

Thank you for your review following your Palace to Palace bike ride, I trust you are now well rested.

My team and I are pleased to have provided such a great experience for you both and that you were able to have such a fun time with us.

I hope we can we can welcome you back when you can truly relax without the early start...just register to receive our newsletter for great deals on the Park Plaza Westminster Bridge website, where we also offer the Best Online Rate Guaranteed, subject to terms and conditions.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irricana, Canada
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

This hotel is located in the heart of the city with a fabulous view of Big Ben. Centrally located you are close to everything London has to offer.
The rooms were beautiful, beds with memory foam toppers were very comfortable. Bathrooms were clean and everything had a modern vibe.
The staff were exceptional both at the front desk as well as the lounge. The house keeping staff were friendly and did a great job every day.
The pool and gym facilities were first rate, clean and well maintained. Overall an exceptional hotel with exceptional value, I would stay here again in a heartbeat.
The only complaint I have is the internet service in the room was not reliable. I was staying on the 11th floor and had a hard time getting a strong enough signal to FaceTime with my wife. On the lower floors (5 and below) the internet speed and connectivity was great so I did most of my work in the lounge.
Highly recommended hotel!

Room Tip: Choose a room on floor 5 or below for reliable internet service. Upper floors have better views of...
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  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank metta_bhavana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Dear metta_bhavana,

Thank you for your review. We’re delighted you enjoyed your time with us in one of our very clean modern rooms.

Sorry to note the wifi issues, I’ll have that looked in to, but I’m pleased to note you were able to connect in our Executive Lounge.

Thank you for your recommendation.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales
Level Contributor
142 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

great location,2mins walk to big ben,the houses of parliament,plus 5mins walk to the london eye the beautiful rooms are quite , the bar and reception areas are done in fabulous decor, the entertainment in the hotel was amazing, we had a guy called wayne singing (marvin gaye songs) he was a brilliant singer, the food in the restaurant was really good value (lunchtime)
2 courses £11.00 the food was well presented full of taste and the portions were also good, the service was excellent, the staff in all areas were very good
this is a great hotel i highly recommend it

Room Tip: our room had no view on the13th floor VIP FLOORS(but unless you are going to in your room for long p...
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank midyfudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Thanks for your review and recommendation midyfudge, sounds like you had a great time with us and my team and I are delighted you enjoyed our hospitality.

I hope we can welcome you back soon.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

The hotel was very modern and very comfortable. We bought the hot breakfast for the 8 days we stayed there. It was a great idea. Food was excellent and ate as much as we wanted. Service was very good, The help was well dressed and mannered. We had a studio with a king size bed and a separate living room that had an additional wide screen TV. Adult son slept on the sleeper sofa and it was comfortable. Bath room very modern and very clean.
I would stay there again. Great location, walking distance to Big Ben area.

Room Tip: Night club on first floor, everyone said take a room above the third floor. Drinks expensive at the...
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Knightfamilyphoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 17 October 2013
Thank you for your review Knightfamilyphoenix, I’m pleased you enjoyed your stay with us in one of our Studio rooms and our central location .

We look forward to welcoming you back on your next visit to London.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Westminster Bridge London

Property: Park Plaza Westminster Bridge London
Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in London
#43 Spa Hotel in London
#83 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#147 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
Number of rooms: 1019
Official Description (provided by the hotel):
Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more   less 
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Also Known As:
Park Plaza Westminster Bridge London Hotel London

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