I booked this hotel as a present to my Girlfriend for her Birthday.
I spent AGES (possibly an entire day) researching hotel reviews around London, and this one came out tops. It looked as though as it had everything we both liked and needed...
Booking was amazing. I informed the reservations dept that it was my Girlfriends Birthday beforehand just to ensure that care would be taken in regards to everything running smoothly. Upon arrival, Luis checked us in. The reviews were not wrong, it did take quite a while to even get to the desk, but when we did, he was very helpful and chatty. Excellent customer service.
When we got to the room, we found a Birthday cake on the bed with "Happy Birthday Nikki" written in chocolate sauce around the plate. It was beautiful and we were both stunned at such a personal touch. It was of AMAZING quality, too. Absolutely delicious.
I booked a room without a view purely because my funds were limited, and admittedly it was a little weird to have a view of the inside of the building, however... We could still see Big Ben! Which was a bonus. The room itself was beautiful, perfectly clean... The bathroom had a large bath and a powerful shower, with plenty of spare towels and a massive mirror. The bedroom had the comfiest bed either of us have ever slept it... it was topped with a NASA mattress and the pillows were two large ones and two thinner ones - Perfect!
Everything looked so modern, yet quirky too, which was just what we both liked. We even found slippers and robes in the wardrobe!
I can not fault any aspect of the room. You just have to look at the photo's to notice what great quality you are getting. Even though we were in one of the cheaper rooms, everything was presented to a high standard. We had a very good nights sleep and no disturbances at all - Very sound proof.
I ordered breakfast with the total price of the booking. When we went down the eating-area was full so we had to go to a ball room, which was set up as a breakfast area. The room was full of people and the food was of great quality, for example you could go and order a freshly cooked omelette with a choice of a number of fillings... However, the room did not have any windows, and it was quite quiet. Of course, it was beautifully presented with amazing decor and the customer service was generally fantastic, but it was a little disappointing and I would have rathered the designated breakfast area. This is the only negative aspect of the entire trip.
We had a fantastic stay and both agreed that it was the best hotel we have ever been to. From start to finish the stay was seamless. It is well worth saving up the money to have a night or a few nights stay here, you won't forget it.
I would like to personally thank Lisa Johnson from the reservations dept for her outstanding customer service throughout the booking and the stay. She was fantastic. Thank you!
- Official Description (provided by the hotel):
- Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more less
- Reservation Options:
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- Also Known As:
- Park Plaza Westminster Bridge London Hotel London