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“Brilliant”

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Park Plaza Westminster Bridge London
Ranked #199 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Brilliant”
Reviewed 11 January 2014

One of the best hotels i've stayed in. I'm not going to big it up more than it needs, it's not super lux or anything like that. but it's comfortable, good location and the staff were great. Would recommend to anyone.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank CCECHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 13 January 2014
Thank you for your 5 star review and recommendation Craig C.

I hope we can welcome you back again soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Luxembourg
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 11 January 2014

The hotel is luxurious and well managed, the service is good and the rooms are impeccable, but it is the location of this hotel that makes it deserve the fifth star in my rating: the hotel is only 30minutes from the London City airport, in front of the Big Ben (as you can see on many pictures you can see BigBen from the hall of the hotel) and you can go anywhere by foot (Picadilly is f.e. only 10-15minutes away by foot) and have good underground connections from across the bridge. I will definitely go back there on my next trip to London.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank Kwenaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 13 January 2014
Thanks for your review Kwenaz, our location is hard beat! We’re delighted that you enjoyed our iconic location and complementary hospitality.

We’d love to welcome you back next time you’re in town.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 January 2014

I visited London for my birthday and I could not ask for better facilities at this hotel. The room looked right over Big Ben and was on your door step for the London Eye (can you tell I'm a tourist). Because i informed the hotel I was visiting London for my birthday they kindly supplied me with a lovely CHOCOLATE birthday cake and a card wishing me a happy birthday. The room was spotless and i 100% would visit here again.

  • Stayed November 2013, travelled with family
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Helpful?
1 Thank Toad96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 13 January 2014
Thank you Toad96 for your review, it was our pleasure to welcome you with a surprise birthday cake!

Thank you for your recommendation and I hope we can welcome you back again soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 8 January 2014

We chose the hotel primarily for the location as we were only going to be in London for a few days on our way from Australia to Europe and were looking for maximum convenience. We arrived at the hotel early on 31st December after a long flight and were very pleasantly surprised to receive an upgrade to a Big Ben view room. Being able to wake from our jet lag at midnight and watch the NYE fireworks in pyjamas was such a luxury and so very much appreciated. If nothing else, this would have made for a fantastic stay but everything else was great as well.

We had pre-booked access to the Executive Lounge (another reason why we chose this hotel) and were impressed with the views and the food selections. The only suggestion I would make is to label the dishes on offer in the evening as the lighting is quite dim & as my husband has food allergies, we had to keep asking staff what each dish was. Having said that, the staff were all very friendly and helpful.

All other aspects of our stay were excellent, the room & bathroom was spotlessly clean and modern. The bed was very comfortable & nice amenities. All staff were very professional and welcoming from our initial on-line booking right through to check-out.

I would highly recommend this hotel and would definitely stay again when next in London. Thanks so much for a great start to 2014.

Stayed January 2014, travelled as a couple
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 9 January 2014
That firework display never disappoints Alison M does it!! Thank you for your review and for choosing our hotel for your NYE celebrations.

Thank you for adding your 5 star review for our hotel and for your recommendation and we would be delighted to welcome you back on your next visit.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 8 January 2014

I stayed here in park plaza hotel and it's really amazing! It's near the big ben and london eye and you know what really amazed me??? The hotel was amazing because of the warm welcome of the staffs especially in the breakfast buffet. Her name is Salome and she was very professional and kind. She gave me a good quality service and im happy when somebody give me a warm service. Thumbs up!!!

  • Stayed January 2014
    • Value
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Helpful?
Thank avamys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 20 January 2014
Thank you avamys for YOUR amazing review and thumbs up!

We’re thrilled you enjoyed a warm welcome from our friendly staff, in particular Salome. I have shared your review with the entire team.

I do hope we’ll be able to welcome you back again.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
1 review
Reviewed 8 January 2014

Had a great return stay here. The P.A to the manager arranged a free up-grade for us after being contacted (whilst off duty I might add). From begining to end of our arrival All the staff were friendly,polite and helpful. Harsh at reception allowed us an early check in.Kevin from house keeping made up the sofa bed and was so happy to helpl. A complimentary birthday cake was sent to the room the day of my daughters celebration. Breakfast was more than enough selection wise and no long wait.Room service was swift and the food tasty and reasonably priced. The swimming pool was an added bounus. The only downside being we had to pack for our return journey home.As a frequent traveller I cant think of anywhere else we would like to stay in London where you get this level of service,great location,access to ammenities at a good price. Thanks again,we shall be back.

Room Tip: choose a room with an Iconic view
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  • Stayed January 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank BournemouthRog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 9 January 2014
Thank you for your review BournemouthRog, glad to have you with us and that we could provide a complementary upgrade on your recent visit, we’re happy to do so when we can.

Thank you for your kind words regarding our team members, with special mentions for Harsh, Kevin. It was our pleasure to provide such a wonderful experience for you.

We’re delighted you’ll be back and we look forward to welcoming soon.

Regards,
Hasham Soliman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
crystal lake IL
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 January 2014

Great hotel at perfect location. Food choices at hotel restaurants were outstanding and staff could not have been nicer or more helpful. The New Year was rung in and our Granddaughter has memories for life. If we are lucky enough to return to London this is where we will stay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank n4o1r3m5e2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 9 January 2014
..YOUR review is wonderful! Thank you n4o1r3m5e2, glad you enjoyed your time with us during NYE 2013.

We’d love to welcome you back and hope you'll be returning soon..

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Westminster Bridge London

Property: Park Plaza Westminster Bridge London
Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in London
#44 Spa Hotel in London
#83 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#155 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
Number of rooms: 1019
Official Description (provided by the hotel):
Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more   less 
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Also Known As:
Park Plaza Westminster Bridge London Hotel London

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