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“Nice hotel, superb location, excellent service!”

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Park Plaza Westminster Bridge London
Ranked #198 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Bucharest, Romania, Europe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel, superb location, excellent service!”
Reviewed 25 July 2014

The hotel is one of the best I've ever stayed in, top of the class, nice location and excellent service! The view from the rooms facing Big Ben is magnificent. The rooms are very clean and big and the staff is very polite. Breakfast is included and I had the best omlette and waffles (thank you for that Andrei).

I highly recommend it!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xionatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Dear xionatan,

Thank you for taking the time to post your 5* review highlighting our passion for delivering great service and for your kind words for Andrei.

I hope we can serve you again soon.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16,412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2,390)
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English first
Brisbane, Queensland, Australia
Level 5 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 July 2014

We stayed at Park Plaza at the beginning of July. It was a perfect location - just across from Big Ben and the London Eye. We were able to walk to every major tourist attraction. The concierge was helpful and the room was very nice. The noise levels were quite Ok too, given its busy location. It was also just across the road from an underground stop and a bus stop. However, we never had to use either - as we walked everywhere, including Buckingham Palace and West End. I would agree that the front desk could be quicker at serving guests - we received a very quick check in but a hiccup with our checkout - which meant we had to leave without our bill being settled properly as we were catching the Eurostar. But they eventually fixed it and emailed it to me while we were in Paris. Only thing is - very expensive. But compared to all of the other London hotels we investigated (which were too many to count!) it was the best deal.

Room Tip: Choose higher rooms - with triple glazed windows.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Madonna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Thank you for your review Madonna O and for choosing our hotel for your recent visit to London, we know with so much choice out there it can be hard to decide.

I am pleased that you were not disappointed, with our great location and that you enjoyed one of our comfy rooms and our attentive team members.

I am sorry to note the hiccup with your bill and I am pleased we were able to email you swiftly.

Don’t forget we offer the Best Online Rate Guaranteed, subject to terms and conditions as well as a great Advance Saver rate, subject to terms and conditions. Just visit the Park Plaza Westminster Bridge website for more info as well as to register for our newsletter where you’ll be kept up to date with great offers and promotions.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 6 Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 July 2014

Stayed for 2 nights in relation to a seminar at the same location.
The hotel has all necessary facilities, nice breakfast buffet, concierge, etc.
The room reasonable size and clean, however with the window overlooking a courtyard and the other part of the hotel 10 meter in opposite, so no view at all, since you are forced to keep the curtains closed, unless you want 5 other rooms to look into your room.
Location is perfect, close to sights, tube, etc.
Since this hotel i huge, you do not get in close contact with staff, since they change all the time.

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lars A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 12 August 2014
Thank you for your review Lars A, I’m pleased you enjoyed our well equipped hotel and bedroom facilities.

Don’t forget we offer the Best Online Rate Guaranteed, subject to terms and conditions. Just visit the Park Plaza Westminster Bridge website for more details and also to register to receive our newsletter, then you’ll be kept up to date with future offers and promotions.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drammen, Norway
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

The location of the hotel is ok. The facilities are as you may expect from a hotel like this but not more. The prices for both stay, internet, minibar, bar etc are unbelievably high!!! This combined with a very high rate to start with make it much too expensive and not worth it!!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Berend_van_Hoek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Glad you enjoyed our great location Berend_van_Hoek, however, I am sorry to note our hotel was not to you likely.

We are competitively priced in the market in the areas that you list above. We also offer the Best Online Rate Guaranteed, subject to terms and conditions via our website, all adding up to great value.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carefree, Arizona
Level 4 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014

This hotel has it all: fantastic location right across the bridge from Big Ben, superb breakfast, service that is highly professional and most excellent, and my room was extremely quiet which is very important to me. It is in walking distance to the tube, pubs, and historical sights. I would highly recommend this hotel.

Room Tip: I had an inside room and didn't hear any noise which is extremely important to me as I am a ligh...
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Thank you for posting your 5* review for our hotel Beth H.

We’re pleased you enjoyed one of our comfy rooms providing you with a good night’s sleep.

Thank you for your recommendation and I hope we can welcome you back again on the near future.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2014 via mobile

Had a great experience there... Near to the train station. Good variety breakfast
Value for money for people who wants sightseeing aroud the main landmark in London. Great services, clean and tidy room. Just need to faster in serving at the front desk

Stayed April 2014
Helpful?
Thank Aldy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Thank you Aldy A for your review and feedback, we’re pleased you enjoyed great value whilst visiting us with our great location and our passionate and dedicated team delivering great service.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 July 2014

I stayed at Park Plaza Westminster Bridge for 3 nights, in mid-July 2014, and my time was amazing. Everybody was so professional and courteous! The breakfast buffet was awesome, I cannot wait to go back again - and especially Reshu and Ioana-Maria in the restaurant were so helpful, cordial, and professional! I wholeheartedly recommend the hotel to anyone visiting London, it has the perfect location and a superb view. Will definitely visit again!

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkPlazaWestminster, Manager at Park Plaza Westminster Bridge London, responded to this review, 29 July 2014
Thank you Richard_Stein for posting your review and for adding another 5* review for our hotel.

Thank you for your kinds words for Reshu and Ioana-Maria, a great example of our passionate and dedicated team.

We look forward to welcoming you back again soon.

Regards,
Hasham Soliman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Westminster Bridge London

Property: Park Plaza Westminster Bridge London
Address: 200 Westminster Bridge Road, London SE1 7UT, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in London
#44 Spa Hotel in London
#83 Family Hotel in London
#94 Business Hotel in London
#101 Romantic Hotel in London
#153 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Plaza Westminster Bridge London 4*
Number of rooms: 1019
Official Description (provided by the hotel):
Art meets design in the grand Park Plaza Westminster Bridge London. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London's finest landmarks at your fingertips. The London Eye, Big Ben, London Dungeons, the London Aquarium, and the city's finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, kitchenette and living space with pull-out sofa bed, which is perfect for family stays. On the hotel's highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. Brasserie Joël presents delicious French cuisine with seasonal specialties, while Ichi Sushi & Sashimi offers a true taste of Tokyo. 1WB Lounge & Patisserie is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and Espressamente Illy serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe's only Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products. ... more   less 
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Also Known As:
Park Plaza Westminster Bridge London Hotel London

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