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“very relaxed”

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Pestana Chelsea Bridge Hotel & Spa London
Ranked #146 of 1,089 Hotels in London
Certificate of Excellence
Shaftesbury, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“very relaxed”
5 of 5 bubbles Reviewed 13 February 2012

we stayed overnight and enjoyed everything the bedroom was very big and the bed so comfy. very clean and we felt like we were having a treat. The food was excellent too!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bnh282016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (533)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
London, United Kingdom
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

What a great treasure - food was absolutely fantastic, rooms were large and clean, bathroom and comp toiletries were really slick, pool and spa super! Would recommend to everyone!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portimao, Portugal
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

This is refreshing change from the normal hotels in London, will be staying here next time for sure.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank init4thetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

As a last minute booking in the city with no idea what to expect what a fabulous hotel!! I used the spa (steam room, sauna) and (small but nice) pool, tried some of the delicious bar food nad then relaxed in my comfortable room whcih included shower. and bath (bathroom with an internal window so you can watch TV in the bath - woop!). The only downside i can really highlight is WiFi was not free in the rooms (but is in the foyer) - a bit dissapointing to be (over!) charging for a bog standard service availble in many cheaper hotels.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robotcowbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, Norfolk
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

We booked this last minute at around 3pm just as we left our house to travel down to London. Not something I normally do to be honest so was a little apprehensive as it was only £120 for the night which in its location was very reasonable!
It is south of the Thames (we normally stay off Sloane Street) so a taxi ride is required to get to the Knightsbridge etc area. We did have an unpleasant experience with a taxi driver who tried to charge me £17 to get to Harrods! He blamed the hotel by saying he has to pay them £10 for sitting outside the hotel (which is BS) so watch out for that! The black cab back to the hotel was £6...
The staff were very efficient and pleasant and the room was of a very high standard. Better than the Jumeirah Carlton Tower in my opinion (where we normally stay) which is more than double the price! The location is a little bit of an issue but we felt the reduction in price and the excellent room more than justifies the taxi ride. I will definitely use the hotel again. Cant comment on the bar or food as we did not use them. We always eat/drink outside the hotel when in London.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sgwlmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon, United Kingdom
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 February 2012

I was interested to see what the Pestana Hotel looked like, as I am Portuguese and this is a chain of Portuguese hotels.. I was impressed with the room! was lovely, modern and lovely detail just like I like it...At check in the staff was decent although she should have asked us if we had ever been here because she didn't point out where's the restaurant.. she did tell us that the leisure centre is closed...

I work as a receptionist in a hotel also and I know that guests feel more comfortable when you talk to them and explain this properly not just take my card for preauth.... " she ddnt even ask if i am gona post anything to my room" ...

Me and my Boyfriend we was deciding to go to a restaurant in London but then we decided we would try out the food in the restaurant... I was very surprised that the restaurant is very small... i was also expecting something Portuguese and sophisticated... but the menu actually looks more French than Portuguese ..... and My boyfriend is French so he should know....

I was really looking forward to see if they had traditional Portuguese food like, espetada, lapas, bacalhao and all sorts but nothing really ...

we had some started and main.... which was Ok... for me I would of preferred a nice Portuguese buffet! Now then you would get more guests eating there.

Overall it was good the stay, just the staff needs to be more alert about customers needs.... And the rooms should offer BB included for the price that we paid!.

p.s- Great pillows!!
Obrigado

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

What a wonderful hotel located near sloane square just off chelsea bridge. The room was lovely and spacious with a great bathroom with separate bath and shower. tv was mounted on the wall and the bed was so comfy. although the nearest tube stop was ten minutes walk, there was a bus stop right outside hotel which was ideal for sightseeing. this hotel is not cheap but well worth the money. only regret is not trying the pool and saunas due to lack of time. would definitely stay again.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jack c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Chelsea Bridge Hotel & Spa London

Property: Pestana Chelsea Bridge Hotel & Spa London
Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Business Hotel in London
#93 Romantic Hotel in London
#117 Luxury Hotel in London
#162 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pestana Chelsea Bridge Hotel & Spa London 4*
Number of rooms: 216
Official Description (provided by the hotel):
Pestana Chelsea Bridge Hotel and Spa is a 4 star hotel in Chelsea, London, servicing both the business and leisure traveler. The hotel is ideally located in the prestigious development of Chelsea Bridge Wharf, one of the most affluent and fashionable new developments in Chelsea. Alongside the banks of the Thames River and close to one of London’s original public parks, the Battersea Park, with spectacular gardens and lakes ideal for outdoor relaxation and entertainment. Its location makes it one of the best hotels in London offering guests the convenience of the City Center atmosphere, combined with a tranquil and scenic setting. The hotel in Chelsea Bridge offers 216 spacious and modern air-conditioned rooms above average in size for luxury hotel rooms in London. Guest comforts include an LCD TV and iPod docking station, private bathrooms with separate bath and shower facilities and tea/coffee making service. An expertly designer Spa offers the very best in spa and beauty therapy including an indoor heated pool, sauna and steam room with a relaxation area. ... more   less 
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Pestana Chelsea Bridge Hotel And Spa London

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