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“Excellent”

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Pestana Chelsea Bridge
Ranked #175 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 9 April 2012

I love this hotel. The beds and bedding are second to none.
Restaurant good
Spa and pool very relaxing
Just wish it was nearer to the underground !

  • Stayed: March 2012, travelled on business
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Thank djl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 11 April 2012

Thank you for your review and I am pleased that overall you enjoyed your stay. You are right, we are not exactly opposite the underground but for next visit, we have several public buses literally stopping outside the hotel going to Sloane Square underground, Victoria Underground (only a 5 minute ride), Kensington, Portobello, Marble Arch and Picadilly – look forward to welcoming you back again soon.
Arturo Esposito, General Manager.

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1,726 - 1,732 of 2,433 reviews

Reviewed 9 April 2012

Tremendous value accomodation in the heart of celebreous Chelsea. We had two rooms facing both front and back (having read a wee bit of negativity re rooms facing rear: Railway) Either or, they are both absolutely fine and represent brilliant value. We found a brilliant little supermarket (The Market) just come out of reception and turn right up a set of stairs externally where you can pick up breakfast, lunch or any bits and pieces you may need for your room. Taxis are abundant if not outside reception, just a minutes walk onto the main road. ALWAYS use the black cabs!! Tremendous trip we will return again need I say more! Only slight niggle we had pre requested adjoining/adjacent rooms which we were not provided with, little disappinting but overall experience was very good.

  • Stayed: April 2012, travelled with family
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Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

I stayed for 3 nights end of March and it was brilliant. The hotel is easily found, has parking underneath the complex of hotels and flats. Unfortunately I did not have chance to try the spa but the hotel itself was clean, the rooms were spacious the bathrooms were beautifully designed with two different showers in the one cubicle (a hand held and a top shower). The staff were unbelieveably brilliant, fun but did not overstep the mark, kind, efficient even during the late evening. I would certainly recommend this hotel to anyone staying in London - it was not in the middle of London but very quiet. I just hope they have some deals on soon.

Room Tip: I did stay in a room overlooking Battersea Park, but the noise was non existant if I did not open th...
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  • Stayed: March 2012, travelled with family
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Thank cuddles1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 10 April 2012

Thank you for your feedback and choosing Pestana Chelsea Bridge Hotel for your recent stay. Creating positive ‘value for money’ perceptions is probably one of the most challenging and important tasks in our business and I am delighted to hear that from your experience, you left with a comfortable perception. Fixing the absolute ‘fair price’ is an ongoing priority for our hotel and we therefore really value your comments and input in this regard. London is a very dynamic market place and ultimately we maintain that our guests are ‘king’ as far as not only buying at the right price is concerned, but also returning after their first stay! Thank you for your support and I hope we can continue to meet your expectations in the future.
Arturo Esposito, General Manager

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Reviewed 3 April 2012

I loved this hotel. My room was just a standard double but it was better than most standard hotel rooms. Lighting a bit different. Good to have bath and shower. I did not have breakfast so cannot comment on this. I did not use the spa but I went for a look and although the pool is very small it was lovely. 10 minute walk to Sloan square tube station but can get a bus right outside. Nice being next to Battersea Park.

  • Stayed: March 2012, travelled solo
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Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

I stayed here for 2 nights within a group of 13. 9 of us had booked 3 triple rooms - the hotel kindly upgraded us to suites free of charge!

The hotel itself is very modern, bright and absolutely spotless.

Breakfast was great with plenty of choice.

The staff at this hotel were also excellent, very friendly and courteous.

Drinks in the bar were expensive but you could take them or leave them.

Good location also and taxi's were reasonable.

All in all an excellent hotel and would recommend it without a doubt.

  • Stayed: April 2012
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Thank ClaireFife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pestana_Chelsea, General Manager at Pestana Chelsea Bridge, responded to this reviewResponded 4 April 2012

Dear ClaireFife,

I was pleased to receive your positive comments about your recent stay and recommendation and thank you for your support. Particularly, the reference to our service attitude being friendly and courteous as this is probably the most challenging and yet most important aspect of creating guest satisfaction. As a fairly new hotel and brand in London, we are doing our best to meet guest’s expectations and therefore we greatly value your feedback to assist us in creating the right ‘first impression’. We look forward to welcoming you back in the future.
Arturo Esposito - General Manager

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Reviewed 1 April 2012

I Stayed here for 2 nights in a business trip and I was quite impressed with the room! A REAL 4 star hotel! The comfort, the decor, the amenities, the service and the staff were all wonderful! The wi-fi was charged in the rooms but there were 2 computers in the lobby that could be used for free and the wi-fi in the lobby was also free of charge.
The underground station (Sloane Square) is a 15 mn walk from the hotel but it is not a big problem. Breakfast could be better.Loved the fact that this is a portuguese chain and most of the staff spoke portuguese! I felt very welcome!Congratulations on that! Lovely area around the hotel. Would definitly come back and I recommend!

  • Stayed: March 2012, travelled on business
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Thank travelmom2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

I loved the decor in the rooms. Wonderful huge bed. Great breakfast. Only stayed the one night but loved it. Will stay again.

  • Stayed: March 2012, travelled as a couple
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Thank CJov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pestana Chelsea Bridge

Address: 354 Queenstown Road | Battersea, London SW11 8AE, England
Region: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in London
#87 Business Hotel in London
#93 Romantic Hotel in London
#137 Luxury Hotel in London
#162 Family Hotel in London
Price Range: £122 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pestana Chelsea Bridge 4*
Number of rooms: 217
Official Description (provided by the hotel):
Stay at the 4* luxury Pestana Chelsea Bridge Hotel & SPA and enjoy London's trendy development, Chelsea Wharf, nestled between scenic Battersea Park, the river Thames and iconic Battersea Power Station. 217 Spacious modern bedrooms all equipped with individual bath and shower facilities, including one and two bedroom suites and a private Club Lounge are located on the 11th floor. Our designer SPA offers guests a tranquil relaxation area including heated indoor pool, sauna and steam room with beauty treatment rooms for bespoke professional therapy. The Atlantico Restaurant & BAR and coffee lounge, provides guests with perfect menu options of light meals, speciality coffees, high tea & the popular "tapas buffet" table with Chef's menu choices for dinner. ... more   less 
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Also Known As:
Pestana Chelsea Bridge Hotel And Spa London

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